Ordered the wrong product online
By Jojo
@Sojourn (13836)
India
July 21, 2018 5:25am CST
Previously I told you that I was ordering a smartphone online for a not so tech savvy person. I cannot think how I can be so careless that I ordered a different smartphone which doesn't match the exact model that the person wanted. These days smartphone manufacturers are launching models rapidly with a teeny bit variation in specs and looks and puzzling us customers.Though this device is almost good as his desired model and a bit less pricey, he refused to take it.Amazon declined to take it back and let me buy the correct handset.
I am stuck with this phone now..... arrrgh!!!!!! 
4 people like this
6 responses
@Sojourn (13836)
• India
21 Jul 18
@amitkokiladitya I called Amazon call centre executives from their app and they are declining to take it back..... saying that if I return it I will again get the same model
1 person likes this
@Jessabuma (31700)
• Baguio, Philippines
21 Jul 18
Why don't you contact the seller and return the product and ask for refund?
1 person likes this
@Jessabuma (31700)
• Baguio, Philippines
25 Jul 18
@Sojourn ohh that's so sad to hear
1 person likes this
@annierose (19234)
• Philippines
21 Jul 18
So sorry to hear about it. I haven't experienced it yet and I think if that happens to me too I will feel frustrated. I hope that you can figure out what is the best thing to do on the smartphone that you bought online.
1 person likes this
@boiboing (13153)
• Northampton, England
21 Jul 18
I am really surprised that Amazon didn't accept that. I guess it must be something they don't sell directly. I've never had a problem with them though my husband had an order once that got quite tricky due to one of the sellers working through Amazon having a really expensive returns policy.
1 person likes this
@boiboing (13153)
• Northampton, England
21 Jul 18
@Sojourn That's the problem. Often I've found that they still give refunds even under those circumstances. That's really frustrating you're left with the phone but your friend should be paying for it and accepting that you did your best not just leaving you with the cost and frustration.
1 person likes this
@Missmwngi (12926)
• Nairobi, Kenya
22 Jul 18
So sorry about that
Talk of manufacturers releasing almost similar models,INFINIX has become all confusing for me
1 person likes this
@ihasaquestion (8274)
•
21 Jul 18
Sell the phone to another good buyer who needs it. Problem solved.
@ihasaquestion (8274)
•
21 Jul 18
@Sojourn Yeah of course you can. One man's junk is another's treasure.
1 person likes this
