Paypal - Happy that I got my account back

@allknowing (68923)
India
September 14, 2018 1:26am CST
In my earlier discussion I had mentioned that paypal talked about some suspicious activity in my account - only they know what they were talking about - and therefore had to go through the verification process. They had my old mobile which I never use now where they said they would send me a verification code and also they wanted me to answer security questions answers to which I had completely forgotten. Every customer care that I could find on the Net asked for this information. There was one that had scope for me to speak to someone and there again I had to go through those questions - press 1, press 2 and so on. I went on the Net to see if I could avoid those questions and there a computer geek had the answer - just press 0 at every question they said. I did that. I was finally connected to a human voice. I got help there. They helped me change my password, change my mobile number and also security questions. I can now login at paypal without any hassle. I can now breathe easy.
9 people like this
14 responses
@LadyDuck (171659)
• Switzerland
14 Sep
The PayPal customer service is usually very good, I am glad you have access to your account.
1 person likes this
@allknowing (68923)
• India
14 Sep
I have yet to know what suspicious activity they talk about that led to verifying my account. I never had problems with paypal before .
1 person likes this
@LadyDuck (171659)
• Switzerland
14 Sep
@allknowing The connection from a new mobile. Suspicious activity could be that someone has stolen your password and is trying to check your account using his own mobile.
1 person likes this
@allknowing (68923)
• India
14 Sep
@LadyDuck Don't you think the owner of the account has the right to know what that suspicious activity is?
1 person likes this
@bagarad (12674)
• Paso Robles, California
14 Sep
I'm glad the pressing zero trick worked for you at PayPal. It doesn't work on some sites. Those sites finally just finally tell you goodbye and hang up on you.
1 person likes this
@allknowing (68923)
• India
15 Sep
You already seem to know the trick Have you tried that and they have wished you goodbye? (lol)
1 person likes this
@bagarad (12674)
• Paso Robles, California
15 Sep
@allknowing Yes. I forget which business it was, though. Probably some government agency.
1 person likes this
@allknowing (68923)
• India
15 Sep
@bagarad Were you banned from approaching them again? Actually when I reached where I could talk they asked questions where I had all the answers such as my bank account last 4 digits, my old phone numbers etc. and so I do not see any reason why they should suspect anyone who opts for this approach.
1 person likes this
@SIMPLYD (81719)
• Philippines
14 Sep
I am happy for you that you can now log in to your PayPal account. How long weren't you able to log in into your account? So, your earnings have accumulated already.
1 person likes this
@allknowing (68923)
• India
14 Sep
We do not have to worry about earnings. They get automatically get transferred to our bank account here. But if I want to send money then I had to login which I could not do It was only for two days but I was determined to get it back.
1 person likes this
@SIMPLYD (81719)
• Philippines
14 Sep
@allknowing yes, even if you will not withdraw them it stays there in your account and keeps accumulating.
1 person likes this
@allknowing (68923)
• India
14 Sep
@SIMPLYD In India we cannot keep our money in our paypal account It gets AUTOMATICALLY transferred to our bank account. and we get a message when that is done
1 person likes this
@May2k8 (6237)
• Indonesia
14 Sep
Glad to have your PayPal can be used again, actually suspicious activity ever happen to me when I withdraw my money to my own bank and it's nice their support can solve this problem immediately.
1 person likes this
@allknowing (68923)
• India
14 Sep
Atleast they should explain what that suspicious activity is all about (lol) Some user warned me to be careful and not make such mistakes again. Is that fair I am accused of making mistakes while I am innocent.
1 person likes this
@May2k8 (6237)
• Indonesia
14 Sep
@allknowing There could be errors in their system, because everything must have a reason.
1 person likes this
@allknowing (68923)
• India
14 Sep
@May2k8 They should take the account holder in confidence.
1 person likes this
• Philippines
14 Sep
,,,good to hear that you were able.to fix it..
1 person likes this
@allknowing (68923)
• India
14 Sep
It was a struggle and in between my battery needed recharge and so had to go through the process all over again (lol)
• Philippines
14 Sep
@allknowing wow... haha.. what a day for you.. :)
1 person likes this
@allknowing (68923)
• India
14 Sep
@Nickzter1331 It was a day of struggle but when efforts yield results that is another story
1 person likes this
@Tina30219 (35205)
• Onaway, Michigan
14 Sep
Glad your issue has been taken care of now.
1 person likes this
@allknowing (68923)
• India
14 Sep
It was a real struggle
@Tina30219 (35205)
• Onaway, Michigan
14 Sep
@allknowing Sorry to hearthat but it is taken care of now and you can start earning some more PayPal.
1 person likes this
@allknowing (68923)
• India
15 Sep
@Tina30219 Earning was no problem. Paypal automatically transfers our money to our bank.
@Courage7 (12348)
• United States
14 Sep
Oh I read someone else here was having to verify their PayPal also. I am glad to know it is all clear now.
1 person likes this
@allknowing (68923)
• India
15 Sep
It is crystal clelar now (lol)
1 person likes this
@Courage7 (12348)
• United States
15 Sep
@yoalldudes (2522)
• Philippines
14 Sep
You got lucky with the answer to your online search. Im happy for you.
1 person likes this
@allknowing (68923)
• India
14 Sep
It sure is luck. If I had not found that suggestion I would not have got my account
1 person likes this
• Philippines
14 Sep
@allknowing Best of luck to both of us to our future efforts
1 person likes this
@Icydoll (23596)
• India
14 Sep
Glad that you able to access the PayPal account now.
1 person likes this
@allknowing (68923)
• India
15 Sep
Not without struggling. I learnt now how to go past those useless questions.
@wolfgirl569 (8688)
• Marion, Ohio
14 Sep
Glad you got that fixed and I will remember that zero thing in case I ever need it.
1 person likes this
@allknowing (68923)
• India
14 Sep
That could be used for every auto messaging system I think
@Sreekala (23616)
• India
14 Sep
I only remember the password of my paypal and if any issues comes this way, I too will be in trouble. Glad you are able to sorted out.
1 person likes this
@allknowing (68923)
• India
14 Sep
There are several ways to contact customer care. The number that I finally used gave me these results Here is that number 18002123852
1 person likes this
@iridion9 (9327)
• Philippines
14 Sep
Next time wrote those username and password and security codes on a secure paper. and hide it.
1 person likes this
@allknowing (68923)
• India
14 Sep
It was not about my user name and password It was when they asked for verification and wanted to send a code to my mobile that could not happen as I had changed my mobile
1 person likes this
@rakski (21149)
• Philippines
14 Sep
wow, good to hear everything is okay now with your paypal.
1 person likes this
@allknowing (68923)
• India
14 Sep
It was just by chance that I came across that Geek (lol)
@Rashnag (3438)
• Thane, India
14 Sep
Good to know. Congrats dear
1 person likes this
@allknowing (68923)
• India
14 Sep
I have to thank that geek for this (lol)
1 person likes this