Proper e-mail etiquette

United States
November 30, 2006 2:24pm CST
The following comes from a system administrator for a corporate system. It is an excellent message that ABSOLUTELY applies to ALL of us who send e-mail. PLEASE read the short letter below, even if you’re sure you already follow proper procedure. Do you really know how to forward e-mail 50% of us do and 50% DO NOT. Do you wonder why you get viruses or junk mail? Do you hate it? Every time you forward an e-mail there is information left over from the people who got the message before you, namely their e-mail addresses and names. As the messages get forwarded along, the list of addresses builds, and builds and builds and all it takes is for some poor sap to get a virus and his or her computer can send that virus to every E-mail address that has come across his computer. OR, some can take all of those addresses and sell them, or send junk mail to them in hopes that you will go to the site and he will make five cents for each hit. That’s right, all of that inconvenience over a nickel! How do you stop it? Well, there are several easy steps: (1) When you forward and e-mail, DELETE all of the other addresses that appear in the body of the message (at the top). That’s right, DELETE THEM. Highlight them and delete them, backspace them, or cut them, whatever it is you know how to do. It only takes a second. You MUST click the FORWARD button first and then you will have full editing capabilities against the body and headers of the message. If you don’t click FORWARD first, you won’t be able to edit the message at all. (2) Whenever you send an e-mail to more that one person, DO NOT use the To: or Cc: fields for adding e-mail addresses. ALWAYS use the BCC: (blind carbon copy) field for listing the e-mail addresses. This way the people you send to will only see their own e-mail address. IF you don’t see your BCC: opton click on where it says To: and your address list will appear. Highlight the address and choose BCC: and that’s it, it’s that easy! When you send to BCC: your message will automatically say “Undisclosed Recipients in the TO: field of the people who receive it. (3) Remove any FW: in the subject line. You can name the subject if you wish or even fix the spelling. (4) ALWAYS hit your Forward button from the actual e-mail you are reading. Ever get those e-mails that you have to open 10 pages to read the one page with the information on it? By forwarding from the actual pages you wish someone to view, you stop them from having to open many e-mails just to see what you sent. THIS NOT ONLY SAVES TIME, BUT ALSO SPACE ON THE COMPUTER. (4) Have you ever gotten an email that is a petition? It states a position and asks you to add your name and address and to forward to 10 – 15 people or your entire address book. The email can be forwarded on and on and can collect thousands of names and e-mail addresses. A FACT: The completed petition is actually worth a couple of bucks to a professional spammer because of the wealth of valid names and e-mail addressed contained therein. If you want to support the petition, send it as your own personal letter to the intended recipient. Your position may carry more weight as a personal letter than a laundry list of names and e-mail addresses on a petition. (Actually, if you think about it, who is supposed to send the petition in to whatever cause it supports? And don’t believe the ones that say the email is being traced, it just ain’t so!) One of the main ones I hate is the ones that say something like, Send this e-mail to 10 people and you’ll see something great run across your screen. OR sometimes they’ll just tease you by saying something really cute will happen. IT AIN’T GONNA HAPPEN!!!! (Trust me, I’m still seeing some of the same ones that I waited on 10 years ago!) I DON’T let the bad luck ones scare me either, they get trashed. (Could this be why I haven’t won the lottery??) Before you forward an Amber Alert or a Virust Alert or some of the other ones floating around nowadays, check them out before sending. Most of them are junk mail that’s been circling the net for YEARS! Just about everything you receive in an e-mail that is in question can be checked out at www.snopes.com Its really easy to find out if its real or not. If its not, please DON’T pass in on.
2 people like this
5 responses
@ossie16d (11821)
• Australia
3 Dec 06
A couple of pet peeves of mine here Claudia, in that I do not like it when someone sends me an email that has gone to half of the world, or so it seems. Once I let it pass, but now I say something to the person concerned about it because I consider my email address to be personal information about me. I also hit the delete button on those bad luck chain emails, which are the same that used to come in the mail all those years ago before the internet. As for those which tell me I have won the lottery, well if I haven't bought a ticket I surely don't want the money. This is a very interesting list, and I thank you for sharing it. Luckily I knew most of it but that was only because years ago I was part of a computer users group. It was work related but there were some hackers in it and they warned us what to look out for. This was even before I started using the internet, but it must have stayed in the back of my brain for all those years. LOL
1 person likes this
• United States
3 Dec 06
Boy, do I agree with you...and I know I've been guilty of just forwarding email and not taking out the guts and just sending the good stuff. I remember the old chain mails, too; and I never did send them on either. It's definitely incredible seeing stories on TV about the people who actually fall for the lottery scam. How stupid can they be? If you didn't buy a ticket, you can't win a lottery. Thanks very much for your response.
@ossie16d (11821)
• Australia
12 Feb 07
Thought this might give you a laugh Claudia. I received an email last week telling me I had won $19.8 million US and to please send my full name, address and phone number. No request at all for my bank details but drat I "accidentally" hit the delete key. The problem is that I cannot remember entering any competition, buying a ticket, so figured they had sent it to the wrong person. Let someone else give them their bank account details, because they aren't getting mine. Another scam I heard about recently was that some people have been receiving small cheques for up to $10 US which some silly people put into their bank account. Guess who can then trace the bank details, but again I got one and lost it somewhere in the fire.
1 person likes this
• United States
12 Feb 07
Ossie, you are lucky you were smart enough to "lose" those things. Too many people aren't that smart. I will never be able to understand why some people actually believe that they won a lottery or contest that they never entered. I guess it takes all kinds. LOL.
• United States
13 Feb 07
Thanks for posting the email etiquette tips. I wasn't aware of some of the things you mentioned. I'm not into forwarding email because I find most of it to be a waste of time and energy. I really appreciate the www.snopes.com link. I have never heard of it before.
• United States
14 Feb 07
There are other sites like snopes.com, but that is the one I use to check things out. I was so amazed at the amount of information there.
@brians (679)
• India
3 Dec 06
This made me remind of the times I spended under training for ISO certification... we had all given the proper e-mail etiquette. But the problem is that no one write a proper email..weather its business email of might be personal.. loved this post..thanks for posting it claudia413
1 person likes this
• United States
3 Dec 06
Thank you also for responding.
@reinydawn (11643)
• United States
12 Feb 07
I tell people this stuff all the time. It's so annoying!! One thing I have learned, though, is that with AOL you can't change anything in a forwarded message. That may have changed, but I know my sisters would get mad at me when I asked them to delete the addresses because they couldn't do it with AOL. I figure it's still the same because they aren't deleting the stuff...
1 person likes this
• United States
13 Feb 07
I haven't used AOL in years, so I'm not sure about it. I sure hope it's changed since I used it.
@emeraldisle (13139)
• United States
10 Dec 06
I'm really glad to see someone has posted about this. I tell people I know over and over to use BCC and to delete the old emails in there. Now I know WebTV does not support BCC but most other programs do including yahoo, gmail, outlook, MSN, and aol. I learned my lesson after having someone take a bunch of emails from a forward I sent and replied to them telling them a bunch of garbage about me. Thankfully no one believed it but it taught me to be careful. I love snoopes for checking on things. I have seen a ton of different virus warnings, alerts and other junk come through and no one has checked them. They just push that forward button not thinking it might be a hoax. And some of these hoaxes can be harmful because they tell you to delete files on your computer. And then once deleted trying to get them back isn't always easy. Been there, done that. Live and learn right?
• United States
10 Dec 06
Yes, you are so right. I had several friends that deleted files because an email told them to do that. They had to pay for getting their pc to work again. In the past I've forwarded hoaxes without checking them out, but now I check things out at snopes.com to see if it's true or if it's a hoax. You do live and learn. Thanks so much for your + response.