what are call call centres ?
December 1, 2006 9:47am CST
Call centres : a twenty first century invention, a boon or a bane............ what are they ???? Who are are the people who work in them , what is the work they do, what is the environment they live in ,what are dreams they dream, what are the hopes they have ? Do we know the answers to these questions before we consiign call centres to a place where it is very hot. I don't think so !!! Have we really thought about these very, very pertinent questions ?
• United States
1 Dec 06
Call centers are Jobs lost for Americans and other countries that require higher pay scales for their people. I got a Dell computer for christmas, when I called for support, I was shocked to be connected with a person in India. He could barely speak english, and couldn't even understand what I needed. I was apalled. We can do better than that.