I have to return my laptop

@dya80dya (33641)
March 15, 2023 5:13am CST
My laptop is considered cheap. It is under $500. I bought it a few days ago. If you spend less money you get a slow laptop. This laptop is very slow and it remains stuck when I open many tabs. I have to open tabs because this is my job. My laptop doesn't have a dedicated graphics card. It has an integrated card. Yesterday I couldn't turn it on. The screen was black.
8 people like this
9 responses
@DaddyEvil (137142)
• United States
15 Mar 23
You said it was an Asus laptop, didn't you? If that's correct, then make sure it's unplugged and then press and hold the start button for 40 seconds. That should force a restart.
2 people like this
@DaddyEvil (137142)
• United States
15 Mar 23
@Mike197602 Asus are a good brand but it is possible to get one that doesn't have the memory to run everything you want.
2 people like this
@Mike197602 (15487)
• United Kingdom
15 Mar 23
@DaddyEvil yes, but I looked back at her discussions and she said there was no windows. Of course, you can get a laptop with too low of a ram to do stuff but even basic ones will do the basics!!!
1 person likes this
@Mike197602 (15487)
• United Kingdom
15 Mar 23
After about a month of research I bought an ASUS...they're a good brand in my opinion. Admittedly I got more than I wanted and spent more but after a while I'm getting used to it. It takes time when you get a new lappy
2 people like this
@Mike197602 (15487)
• United Kingdom
15 Mar 23
What you spend is somewhat important but it is not the be all and end all. My ASUS was around £1000 and it is good. There are plenty of laptops under $500 that will do a good job it depends what you use it for. Mine has a 1tb ssd, 16gb ddr5 ram and ryzen 9 processor and it's way more than I need. What do you have? If you have many open tabs and are doing stuff like video editing then you'll for sure need some basic minimums in terms of power. Often it's better to spend more to future proof to an extent...if it's for your job then really your company should give you a free laptop.
2 people like this
@Mike197602 (15487)
• United Kingdom
16 Mar 23
@dya80dya I did a very quick search and it may be an issue depending on what you want to do. "Integrated graphics used to have a bad reputation, but they've improved a lot in recent years. They're now more than good enough for general computing, including some casual gaming and 4K video watching, but still struggle in some areas. They aren't suitable for working with graphics-intensive programs."
https://www.makeuseof.com/tag/can-shared-graphics-finally-compete-with-a-dedicated-graphics-card/#:~:text=Integrated%20graphics%20used%20to%20have,working%20with%20graphics%2Dintensive%20programs.
1 person likes this
@Mike197602 (15487)
• United Kingdom
16 Mar 23
As far as RAM goes bigger is better but 8 should be enough for general use, I have 16gb ddr5 which is way more than I need and the reason my laptop was more expensive. If you can return yours and get a refund maybe that's a good idea then look at getting a better one??
1 person likes this
@dya80dya (33641)
15 Mar 23
I have an intel i3 1220p, 8gb ddr4 ram and no graphic card. The graphic card is integrated. Can this be the problem?
1 person likes this
@RebeccasFarm (86788)
• United States
15 Mar 23
Oh no Diana I am so sorry.
2 people like this
• United States
15 Mar 23
@dya80dya I hope then if you do the next will be okay.
1 person likes this
@dya80dya (33641)
15 Mar 23
I thought it was good, but I think I need to spend more money.
1 person likes this
@LadyDuck (458649)
• Switzerland
15 Mar 23
ASUS is a good brand, follow what DE suggests, you should be back in business.
2 people like this
@LadyDuck (458649)
• Switzerland
16 Mar 23
@dya80dya Do you know which kind of processor is installed in your laptop? If it's an Intel Corei3 it's slow, the Intel Core i5 costs about $ 100 more but it's faster.
1 person likes this
@dya80dya (33641)
15 Mar 23
Yes, that problem was solved. I am not sure what is the problem. I will ask my brother. I wonder why it is so slow.
1 person likes this
@dya80dya (33641)
16 Mar 23
@LadyDuck Yes, it's an Intel Core i3.
1 person likes this
@rakski (112925)
• Philippines
15 Mar 23
Oh wow. Will you be exchanging it with another laptop or you will ask for a refund
2 people like this
@dya80dya (33641)
15 Mar 23
I will ask for a refund.
1 person likes this
@rakski (112925)
• Philippines
15 Mar 23
@dya80dya I think that is the best thing to do
1 person likes this
@arunima25 (85441)
• Bangalore, India
15 Mar 23
So, what's your plan? Exchanging it for a better one paying extra money or asking for the refund??
2 people like this
@dya80dya (33641)
15 Mar 23
I will ask for a refund.
1 person likes this
@dya80dya (33641)
16 Mar 23
@arunima25 Yes, it has. I bought it online.
1 person likes this
@arunima25 (85441)
• Bangalore, India
16 Mar 23
@dya80dya Oh! I see. Hope that the purchase has refund policy.
1 person likes this
@sjvg1976 (41131)
• Delhi, India
15 Mar 23
Sorry to know that you have problems with your laptop. Do research when you buy a new laptop now.
1 person likes this
@sjvg1976 (41131)
• Delhi, India
15 Mar 23
@dya80dya Maybe you need to search again for a good laptop or should see someone else laptop which you like and should buy the same laptop with the same configuration.
@dya80dya (33641)
15 Mar 23
I did. People said it was a good laptop. I didn't want to spend more. There were some problems with its drivers in the beginning.
1 person likes this
@aureliah (24321)
• Kenya
16 Mar 23
I thought Usd 500 should give you a good laptop. At least that is the case here but you will find that in some scenarios, they are refurbished.
@Jude07 (167)
15 Mar 23
Sorry to hear that. This day app is gething heavy so you must buy a laptop minimum intel i3 gen 12, or ryzen 3 gen 6. I have old laptop, Lenovo whit intel i5 gen 6 and still working really well. But i've been upgrade the ram and replace the storage from hhd to ssd.
1 person likes this
@dya80dya (33641)
15 Mar 23
Is AMD Ryzen 5 5500U good? I have 8 GB DDR4. I have an Intel i3 1220p. I have no graphic card.
1 person likes this
@dya80dya (33641)
16 Mar 23
@Jude07 No. I will use it for my job. I have to open many tabs.
1 person likes this
@Jude07 (167)
16 Mar 23
For most job it's good, except if you do video editing or graphic design
1 person likes this