scanner problems
By sally1968
@sally1968 (1)
    September 28, 2006 3:29pm CST
                         
            when i try to use my scanner it says another programme is in control of it tried everything what could this be  and what can i do to sort this problem out
3 responses
         @sedel1027 (17846)
 • Cupertino, California
                    28 Sep 06
                    I would unplug the printer from the wall & your computer and uninstall all of the software & driuvers for the printer, then re-install like it was a new device.
                    
 
                             
                        
 
                    
