Postal delivery discrimination

United States
January 2, 2007 7:53pm CST
I recently moved to a rural area with a little more than 400 residents. There is no mail delivery available to my physical address and all mail must be picked up at the local post office. I opted to maintain a PO Box in a neighboring town, 4 miles away, because of the convenience of pickup. However, I am now finding that many companies will not deliver to a PO box or even accept an application for credit because I am unable to provide them with a physical mailing address. I know too that credit standards are lower for people who maintain a PO Box. I was basically turned down for credit through Home Depot because of this mailing problem although I make an above average income and my credit score is in the upper 700's. I consider this to be discriminatory and want to know what legal avenues I can pursue if any. Any help and/or advice would be greatly appreciated. Additional back ground information includes having had mail addressed to my physical address and having the local post office mark it as undeliverable and returning it to sender. What would be the ramifications of renting a post office box in my "home" town and leaving a message that any mail addressed to my physical address would be routed to my post office box? I am willing to be flexible but it doesn't appear that the postal system is willing to do the same. Thank you.
2 responses
• United States
3 Jan 07
I would write a detailed letter to any company that you are trying to get credit with and explain your mail delivery situation. You have a unique situation which needs to be reviewed by a supervisor. When sending your letter off in the mail I would have it signed, return receipt requested. That way you will have confirmation of when the company received your letter. I found the postal system to be a total and complete nightmare after Hurricane Katrina. Good luck to you.
• United States
3 Jan 07
I called the customer service hotline and complained in a very nice way to the representative. She said she would forward my complaint to the corporate offices. I haven't heard anything yet but I will follow up with a letter. I'm also in a situation where I'm unable to apply for a twenty dollar rebate because the forms states that PO Box numbers are not acceptable.
• United States
3 Jan 07
The rebate one is a toughie because many companies will no longer send out the funds to a post office box because of fraud. Might have to use a friend's regualur address on this one. Things never used to be this hard and I know this is frustrating for you.
@marciascott (25529)
• United States
3 Jan 07
That's crazy you have to travel to get your mail thats outrageous. I wouldn't like it. can't the town do something about it?