why do people right now really loves to work in a call center?

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call center is the most demanding job in asia...ive known that this is a type of job where in you receive calls from outside the country and its cool...they use english as the primary language when speaking to the customer...speaking in english also is a big help cuz it will excell more on your communication skills..its the advantage but the thing the call center which most people say that its so hard is that you will work in a grave yard shift...