Why am I not feeling good?

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Today while I was going to the ATM to get some cash out, UI saw something which took my attention and finally ended in worsing my day.... I did not like it.... a very old man was coming out of the bank, alongwith her two grandsons and their mothers, i.e. his two daughters in law... and the four were onto him, after his life like anything -- I should not say but amidst of the road that poor man was being treated like a stary dog by his own people on his age of serenity -- it moved me so much but I couldn't say anything -- for I thought If I would interfere I would be held against for intervening one's personal matters -- I exactly could not get what was wrong with them or what had he done but still what i have learnt throughout my life is that no matter how right or wrong your parents may be with time -- you have no right to even say a word in a louder or harsher tone to them -- I mean how can you if you know what all they have done for you... if not anything then atleast they gave birth to you -- something you could have never get at your own -- If not something else, one should atleast be thankful to them through out his life for this big deed..... then how can you get onto them when you would never be able to get above them? I really did not like it and now I am feeling guilty that why did not I say anything to those "BAD" people?