Did You Know There Is FREE Help With Consumer Problems?

United States
February 19, 2007 11:36pm CST
I find that many of my clients have problems with products and services but do not know how to handle them to get the desired results. It can be difficult to know who to contact and what help is available. We often don’t think of these problems till we encounter one ourselves. Do you know how to write a letter to a company to complain about a service or product? I don’t mean just a plain letter but one that will get their attention. Did you know that the government puts out a book that will help you do just that and will help in many other things. It is filled with helpful tips. It is free and is updated each year. For the past few years, I have ordered them for my clients. I just sit a stack of them on my desk and in a day or so they are gone. It is filled with information. On everything from: How to Purchase a Car Preventing Identity Theft How and who to contact at a specific company Local protection Office How and when to contact Better Business Bureau How to be a smart shopper How to purchase a home Understanding credit Resolving problems after a purchase This is just a small sample of the information that is available. This is a nice big book and no home library should be without one. The new 2007 edition is now printed and ready for the consumer. With this link, you can order up to 10 copies. To order your go here http://www.consumeraction.gov/caw_orderhandbook.shtml To use some of the services online you can go here: http://www.consumeraction.gov/
3 people like this
7 responses
• Philippines
20 Feb 07
This information will surely be useful to the populace in your country and may prove useful to some others after sometime. Thanks for the information. I got into this discussion because I was thinking you are sharing information which can be useful for everyone around. I hope it's just fine with you.
• United States
20 Feb 07
I do hope everyone can find something that will benefit them no matter where you live. I know that the government addresses are not going to help people outside of the US but I think some of it can help others. The entire book can also be downloaded with adobe reader online for free at this site I find that many of my clients have problems with products and services but do not know how to handle them to get the desired results. It can be difficult to know who to contact and what help is available. We often don’t think of these problems till we encounter one ourselves. Do you know how to write a letter to a company to complain about a service or product? I don’t mean just a plain letter but one that will get their attention. Did you know that the government puts out a book that will help you do just that and will help in many other things. It is filled with helpful tips. It is free and is updated each year. For the past few years, I have ordered them for my clients. I just sit a stack of them on my desk and in a day or so they are gone. It is filled with information. On everything from: How to Purchase a Car Preventing Identity Theft How and who to contact at a specific company Local protection Office How and when to contact Better Business Bureau How to be a smart shopper How to purchase a home Understanding credit Resolving problems after a purchase The consumer assistance directory section has 106 pages of consumer assiatance contact information including corporate, car manufacturers, state agencies, federal agencies, better business bureaus, national consumer organizations and trade associations. The handbook even has a sample complaint letter to use as a template to write a complaint. This is just a small sample of the information that is available. This is a nice big book and no home library should be without one. The new 2007 edition is now printed and ready for the consumer. With this link, you can order up to 10 copies. To order your go here http://www.consumeraction.gov/caw_orderhandbook.shtml To use some of the services online you can go here: http://www.consumeraction.gov/ You can download the book on adobe here http://www.consumeraction.gov/viewpdf.shtml
2 people like this
• United States
20 Feb 07
Sorry, I did not mean to paste all that stuff there. It does have some info that is not in my original article though.
1 person likes this
@kgwat70 (13398)
• United States
20 Feb 07
I was aware of consumer reports but I was not aware of this website that you mentioned. I am definitely going to take a look at this website and check it out too as I am always looking for solutions to problems or advice on purchasing certain items that sales people try and rip us off on. Thank you for sharing this website with all of us.
• United States
22 Feb 07
This isnt anything like consumer reports. This is put out by the government. It is filled with things that you would use but did not know were available.
@byfaithonly (10716)
• United States
20 Feb 07
Saving this one, I didn't know about this site but figured if it's available it's online someplace. There is a lot of great stuff here, thank you.
1 person likes this
• United States
21 Feb 07
You can order the book or you can download it. Both are for free.
• United States
24 Feb 07
Rose Quartz - VillageAnne's stone of Love for Humanity
Thank you so much Annie - ordered one for myself and one for several of my friends. You are a true gem! The gem that I chose for you is a rose quartz. It is the stone of love, and I don't know of anyone that has more love for humanity than you.~Donna
1 person likes this
• United States
22 Feb 07
This sounds like a great reference book to have around for general information as well as how to effectively handle a problem. I will definitely order ten copies to share with family and friends. Thanks for sharing this info.
@AJ1952Chats (2340)
• Anderson, Indiana
20 Feb 07
This is quite a treasure trove! Thanks for sharing all of this. I'm glad that Donna sent me your way. I'll be sure to be back for more!
@chadd_atl (288)
• United States
21 Feb 07
Another great site for consumer feedback whether it is a compliment, suggestion, or a complaint is HTTP://WWW.PLANETFEEDBACK.COM I've used this site a number of times and most of the time, it bypasses the customer service department and sends a letter straight to their superiors. I've gotten great results using this website.