Xbox 360 breaking your games

United States
April 14, 2007 8:13pm CST
I got really upset when my xbox 360 broke my Gears of War disc. When ever you move your 360 from on it's side to the upright position and you have a disc in it, a circle is carved into your disc, and your disc won't work anymore. Xbox now has a program which replaces these broken discs but it costs 20 dollars to replace, takes 4-6 weeks, and only applies to a few games. I don't feel like Xbox provided adequate warning for this major defect and I believe that every person should be given the ability to replace one broken disc. Your thoughts?
1 person likes this
3 responses
paintballfreak
@paintballfreak (11)
• United States
11 Jun 07
Actually, if you read the manuals that came with the Xbox or even check out the support tab on Xbox.com, you'll find that it says never to move your console from horizontal to vertical when a game is in the system because it will damage the disk. Why in the world would you want to move it anyway? $20 isn't a bad deal to get something fixed that they told you would break....
Tyler7777777
@Tyler7777777 (169)
• United States
20 Jun 07
I realize now that it says that there now, but who reads through the entire manual before they use their 360.The $20 isn't whats bad its the six to nine weeks you have to wait to have it replaced,
laltu86
@laltu86 (1249)
• India
7 May 07
What the problem describes i havent faced such a problem , I think you much go for a check for the box , i guess your machine is out of order because mine doesnt make a scratch if i do the same with it .
Tyler7777777
@Tyler7777777 (169)
• United States
7 May 07
You really haven't heard about it? maybe it just happens when the game is loading, I'm not exactly sure, but if you checkout the xbox forums the problem has happened to like every other person who has a 360
Araiya
@Araiya (61)
• United States
7 Mar 08
That's not a defect. That's called USER ERROR. Here's an example: Take a jump rope, and start spinning it vertically next to you. Spin it as fast as you can. While spinning, move your arm from spinning vertically to spinning horizontally over your head. The rope should wobble and dip. This happens when you're dealing with a CD, spinning at hundreds of RPM on a spindle in a drive and try to change its orientation, as well. Common sense says save your game, turn off the unit, move the system. Once you're done moving, turn it on again. It'd be something else if the unit sits still and you get a carved disc -- THAT is a defect. This isn't.