Emergency Airline fares, sympathy fares

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I've done some research this morning and found that in addition to bereavement fares there are also Emergency sympathy fares. I would just need to give the Hospital address, phone number and the doctor my mom has in intensive care. She arrived last night. I called one airline and waited forever to get through the voice system - these systems are long and drawn out, even more so as for some reason they don't recognize my voice even though I speak clearly and have little or no accent. When I finally go through I got a representive with really long pauses. I took a long time to find out their sympathy fare is the same price as normal discount fares. Rather than call every airline and go through this when I've been crying and for some reason feel really cranky, does anyone know of an airline that offers these fares and at a really good rate still? I know many airlines have stopped or narrowed down the program. I want to get out there and introduce my 9 month old grandson to his grandma (73) before I can take advantage of actually bereavement fares. When I first got pregnant, I bought vouchers on Ebay, people either rack up points and can 'give' these away - I think their called vouchers or they get a voucher for a late or cancelled flight. I was nervous about spending so much with a complete stranger but it worked out well and the couple were very nice and helpful. I even got to change to a closer connection at the last moment without any fee. Right now though, I can't really take the chance with someone I don't know - we will already be taking a loan out for this trip to Ohio and if we get some shyster we're out of luck and don't get to go. So I've thought of that angle. Anyway, does anyone know of an airline that provides really great sympathy fares - used to be that many airlines offered up to 50% off. I read some airlines don't offer this but if you explain your situation the reservation agent will work with you to find a decent fare.