As a mother, I'm hurt to see my kids crying!!!

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yes I do. One time when my 9 year old boy cried because his teacher did not let him join the program for the reason that he was absent during the practice, he was sick though, and that he was not permitted to join in the final day because of one absent during practice? I was really hurt and was upset with the teacher but I don't want to make a scene. I just comfort my son and I cried with him too. I could feel how frustrated he was. Did this happen to you? Did you do something to let the teacher know? well, I just evade myself because I don't want to say hurting words to her. I just want to hear you ideas of what is suppose to be done if it happened next. Thanks.