What Is Your Understanding Of The E-Bay Buying And Selling Policy?  | | I'm asking this because my son sells on E-Bay. He put a Mr. Frosty Ice Maker up for auction, with a starting price of 99p. The bids had reached £1.45, and there were two main people vying for the item, both of whom contacted my daughter-in-law, outside E-Bay. They both asked if they could buy the item, at a set price. One of them offered £10, plus P&P and the other didn't mention a price, but also wanted to buy outside E-Bay.
Now, my understanding is that if you put an item up for auction, then you're allowed to withdraw it, but you're not allowed to sell outside E-Bay, and not really allowed to sell before end of auction unless you put a "Buy Now", or "Make an Offer" tag on it. Quite rightly, I think, my daughter-in-law refused to accept, as she thought it unfair on other bidders who had submitted their bids.
The upshot of it all was, the person who offered £10 plus P&P won the item, for a mere £1.90, plus P&P. What are your views on this, and what would you have done if you had been my daughter-in-law? What is your understanding of the E-Bay selling policies? Was my daughter-in-law correct in what she did? Do you think the two buyers who contacted her should have been reported to E-Bay? Your views, please?
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| | | | | | | | 21. waynet (1055) | 1 year ago | As a marketing type myself, this is one of them strategies, where some of the same buyers try to unsettle the sellers confidence in their listings by offering a bit more than the sellers starting price even though they may have bidded already at a lower price, thus quite often walking away with the item attained by some mystical powerselling hustler method!!
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Darkwing (7519) | 1 year ago | I agree... you have to be on your toes these days, with online selling and purchasing.
Thank you for your contribution, my friend, and Brightest Blessings.
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| | 22. MsTickle (8884) | 1 year ago | My understanding is that you cannot go off site to finalise the transaction. Both these people should be reported. I also understood that the seller can set a reserve price...being a figure they hope to receive. If the reserve is not met, the auction is passed in. There's no point in auctioning items at a loss. I didn't think you could withdraw the item once the bidding has started. I haven't seen a "Make an offer" tag. Definitely, report those two people. What they are doing is cheating.
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Darkwing (7519) | 1 year ago | Yes, that's exactly how I saw it. What I can't understand is why, when they have an opportunity to put a "high bid" in, did she feel she had to try and get the auction stopped early? I fear it may have been an E-Bay test of my DIL's integrity.
There is a button "Make an Offer". It's inserted where the "Bid Now" button usually is, but it isn't used often, unless a shop has something on sale, or wants to be rid of it quickly. You submit an offer, and they get back to you with either a refusal or acceptance.
Brightest Blessings, and thank you for your contribution my dear friend. xx
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| | 23. applefreak (2166) | 1 year ago | i wouldn't want to be in your daughter-in-law's situation. it's really hard to accept that i've rejected an offer that is so much better than what i actually got. guess i would have done the same thing as your daughter-in-law since there is already bids on the auction. don't think i'll report it though, as the seller merely made an offer. the no-sell outside e-bay policy is crafted to protect buyers and sellers. sometimes sellers are approached by scammers who offered a much higher price for the item but failed to pay after the item is delivered. cheers;p
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Darkwing (7519) | 1 year ago | That's true, my friend and something I hadn't even thought about with the scammers. This person was a genuine bidder because they won the item anyway, but I can't understand why they would have offered a higher price before auction end... unless they were going away on holidays of course.
Brightest Blessings and thank you for your contribution.
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| | 24. creationsbyrobin (1795) | 1 year ago | I think eBay does have an option in their system to end the auction early, stating the item is no longer available. Your daughter also could have claimed their was an error in the listing and ended early. Did she do the right thing. Morally, yes she did. I've been the high bidder on items that were ended with less than 30 minutes remaining and these were the reasons that were used. The real reason was the item wasn't being bid on, and the seller just wasn't going to sell the item for the current high bid.
In these days of eBay, with the insane fees a seller is charged... listing fees, final value fees, Paypal fees and no protection against non-paying bidders (other than not leaving them a positive feedback) I will no longer have any problem pulling an auction that hasn't reached a price I'm happy with. Currently, I set auctions at a price I'm already happy with selling the item at. If it only receives one bid, that's okay. Multiple bids, I'm very happy. I don't end auctions early to accept outside offers, even if it means I sell the item for less than the offered price. As far as reporting the bidders to eBay, no I wouldn't. First off, eBay really doesn't do much to buyers unless they don't pay for items. For making offers to end early, the only thing they might do is warn them about their policy. Most likely the bidders would never bid on one of your daughter's items again. It does stink that she sold an item for far less than she could have sold it for privately, but I think she did the right thing. I'd consider setting a price that she's happy with selling items for, that way she's never disappointed.
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Darkwing (7519) | 1 year ago | Yes, it's lousy that she got less for it than she could have, but I feel that morally, she can be proud of herself.
Thank you for your very detailed response. There's one point I would like to add as a regular buyer though, and that is that we're no longer allowed to leave negative feedback for a seller. That's not a bad decision on E-Bay's part, I guess.
Brightest Blessings.
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