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Ergh ChaCha has me so annoyed email this discussion to a friend?

myLot reputation of 93/100. sedel1027 (12402)   ranked 1 out of 180 in chacha.com1 year ago

I inquired why my account (that I haven't logged into a since May) was closed. I was told that I broke the Public Discussion Policy which - in a nutshell - states that as a worker for ChaCha you have to always speak of the company positively. Even though chacha has been slow at times, I have never said anything bad or negative about the company.

Ergh. I hate being shown in a bad light when I know I didn't do anything wrong. When it comes to policies like that, the company should have to show you where and when you spoke poorly of the company in order to terminate.

To make matters worse, they are still sending me emails and I can't get off their mailing list!

So if you belong to ChaCha and you may appear to have "defaming, slandering, or engaging in behavior that otherwise detracts from ChaCha"your account may be closed without proof as well..

Full policy:
ChaCha’s goal is to make this an incredible service for both InfoSeekers and our Guides. In order to achieve this goal, we expect and require support from our Guides. We welcome and encourage constructive criticism and feedback sent directly to us through our feedback forms and through email. We also appreciate the need for public forums to discuss issues related to ChaCha and understand that this can be a positive environment for incubating constructive criticism. However, if any ChaCha Guides are identified defaming, slandering, or engaging in behavior that otherwise detracts from ChaCha and/or its thousands of supportive Guides, they will be subject to immediate corrective action, including, but not limited to, termination as a ChaCha Guide. We support public discussion of ChaCha, but we expect our Guides, as independent contractors of ChaCha, to uphold a positive image of the company. Failure to do so will lead to corrective action from ChaCha.

For quality assurance purposes, the ChaCha staff may monitor some search sessions as both trainers and InfoSeekers. We expect all of our Guides to uphold the aforementioned guidelines and thus provide remarkably wonderful service to all users in order for ChaCha to become the best search system on the planet.

This will include the added benefit of allowing Guides to increase their income potential.
http://www.cafemom.com/gr...

 
 
chacha.com
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Irishfrndly65 (7253) response was accepted on 7/27/2008.
denotes best response.
tags:  chacha, suck, tired of the bs, glad my account was banned, online income
 
1. myLot reputation of 92/100. Irishfrndly65 (7253)   1 year ago

Glad you posted this. I had been wondering about this site. There are so many rules I would be afraid of breaking one each time I typed anything. Man that's crazy. It's like a 'quickee' for info seekers. Wham Bam Thank You ma'am, without the thank you! LOL!


myLot reputation of 93/100. sedel1027 (12402)   ranked 1 out of 180 in chacha.com  1 year ago

Thing is, I have been a member for probably close to a year. I have not changed anything I have done. I have not spoken out negatively about the company. I have a feeling that this is because about a month or so ago I joined a WAH group that - eve though it promoted ChaCha - it doesn't really like ChaCha. Ofcourse, how would they know that I did that?

Your Guide To Assisted Living We are a local company dedicated to helping you find quality long term care settings at no cost to you. www.premierseniorsolutions.com
 
2. myLot reputation of 93/100. jerzgirl (2685)   1 year ago

I haven't taken their simulation yet. Other than this particular event, were they fun to work for - did the requests come in regularly or did you have periods of inactivity because they're relatively new?


myLot reputation of 93/100. sedel1027 (12402)   ranked 1 out of 180 in chacha.com  1 year ago

Unless they are having a bout of high activity (seems to happen once a week or so) you don't get a lot of searches. Since they pay next to nothing (a few cents per transcription) it is hard to make really good money on there.


myLot reputation of 95/100. akuseru (1780)   ranked 143 out of 180 in chacha.com  1 year ago

That's really weird. I started as a text Guide this week, and I've been getting nonstop queries pretty much every time that I log in. I've been active for three days, and I just crossed the $40 mark this evening. thumbup


myLot reputation of 93/100. jerzgirl (2685)  1 year ago

Maybe it depends on where their marketing has concentrated. I still haven't taken the simulation, but I might now.

www shopthirteen org Top PBS Shows on Dvd. Your Purchase Helps Support Public Broadcasting. ShopThirteen.org
 
3. lilmissyinc (82)   ranked 20 out of 180 in chacha.com   1 year ago

Thanks for posting this. I understand why they have and enforce that policy though. I'm back to chacha-ing myself after a year off, so we'll see how it goes.

Free Systemc Resources From the company entrusted with developing the SystemC LRM. www.doulos.com
 
4. myLot reputation of 82/100. nic_knick (588)   1 year ago

hey, are there other sites like chacha?

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5. cozumel18 (1)   1 year ago

My account was also deactivated but because they claim my performance was low... when in reality I would receive guidecare feedback on answers that were perfectly correct. They cited presentation issues with questions that were phrased properly!

I sent them an email back...
how did you challenge their decision?

Thank you!

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