How to say "NO" to your boss?

As an employer, I have to say that this is a very fine line, assuming that what you are wanting to say NO to is job related. It is very hard as a employer to define exactly every single detail that your particular position will require. However most job descriptions will offer very vague detail that emcompasses many things. For instance a receptionist position may require primarily answering the phone,taking messages etc. However his/her particular job description may state that the position will assist in adminitstrative duties. So if the boss decides that for whatever reason that he/she will spend the day shredding documents, this would still be considered a reasonable request per job duties description. If this request is made, then the employee should fulfil the request as asked. Given the same position as above, if the supervisor or manager ask the receptionist to clean the bathroom, which may be considered janitorial duties, the receptionist could reasonably tell the the boss NO, as this would probally not be part of the job description. Basically if the employer is asking something that would not be considered a part of your job, then you should be able to say NO without recourse.

You just come right out and say no. But of course you have to explain to him the reason why. The reasons must be valid because you are supposed to do what he asks you to do, especially if you're in the office -his office. Saying no should only be done when the reasons is so big that you can't possibly do what he wants you to do. Cheers.

If what he asks you to do is part of your job description then you have no right to say "NO". But if it's not then I'll tell you how. I've learned this is sales especially in handling requests that you cannot grant. Start with a positive response first then followed by the negative. Answer with a positive phrase or sentence first. By doing this you will create a positive mood prior to your objection. Our mind subconsciously reacts to stimulus even without our will so creating a positive response would trigger his brain for a positive mood. And then follow it up with a justifiable objection. e.g. " I understand boss that you needed to accomplish this invitations on time for your son's birthday party. I know that you wanted this party to be a success; however due to a lot of deadlines you have set for me to work on, I'm afraid I will not be able to do this one for you. If you want, I can refer you to a professional who can help you with your invitations."

The most important thing to do is to be calm and composed. If you're gonna have to lie then be prepared for it! If he asks you to do something tell him you would love to do it but something just came up and you have to attend to it. Dont forget to smile and say sorry :) Say this in a pleasant tone; Dont sound rude. (you can curse him in your mind if you like!) :P