Got My Money Back.

@Chevee (5905)
United States
November 28, 2008 8:55pm CST
There are honest companies out there. My faith in humanity had been restored. I got my money back. I started a discussion about my debit card and money had been taken out of my account. I got my record from my account and this transaction was listed on it with a telephone number. I called the number and got all these options and they gave me a website to go to with a live chat. I had to wait until Monday to do this and so I did. I explain to them that I had not received anything from them they stated they had no record of my request. They asked for proof from my statement thank God I could pull it up on the internet I copied it and pasted it in the chat section. They said they would reimburse my money they did. What I can't understand is how, because I canceled the card. Evidently the money was put into the account before the cancellation too place. In any case I got my money back. Now I have to wait about a week maybe two before I get my new card. The money was from something that was ordered off the internet that I didn't receive. I wonder how it got mixed up like that in the first place? I remember ordering but I didn't receive anything.
3 responses
@fwidman (11514)
• United States
29 Nov 08
Mix ups happen I suppose, even online But the nice thing is that you got your money back!
@fwidman (11514)
• United States
29 Nov 08
Deposit is a good word to see
@Chevee (5905)
• United States
29 Nov 08
That's right . I was surprised when I checked my account today. I had to do a double take. I was wondering was it taken out again or put back. I just kept looking I saw the word deposit I had to believe.
29 Nov 08
Hi Chevee, I am glad you have your money back, well done to have the copy of that statement, bet they didn't like that, but you got paid that is the maid thing. Tamara
@Chevee (5905)
• United States
29 Nov 08
Right/bc first they said they didn't take any money out of my account I said oh yes you did. I have it on my statement account they said can you show me that. I said sure wait a minute. Why would someone ask you to show a statement in a chat session? Thank God I knew how. I am self taught on the computer but I pulled it up with no problem with him still online waiting.
• United States
29 Nov 08
Haha well congrats and be happy the world works in mysterious ways.
@Chevee (5905)
• United States
29 Nov 08
Thanks you. Really it does.