| Divine Intervention Freaking Required  | | | |  Holy crap, words cannot possible hope to encapsulate the histrionics my computer is undergoing. Because 180 gigs is mere peanuts these days (and I checked, it wasn't taken up by the three things I use), I asked around about whether I should consider getting an external hard drive. Since nobody responded, I went ahead anyways and got myself a 1TB external hard drive. Then I noticed that it takes two days to move a file onto it. That's two days without turning the computer off. Since I knew there was a problem because there'd be no point in selling someone a hard drive that didn't run as fast as the hard drive they were already using, I decided to discover what the problem was, because problems with computers are always invisible, illogical, and irrelevant. So I turned it off and on again. At first I thought media had stopped running slowly, but when I paused to track back to a previous scene it went back to its one-frame-per-second intermittent skipping.
I also tried this "TurboHDDUSB" program, but when I set the hard drive to "turbo" it now causes an instant blue screen of death crash whenever I load a file from the external HD. I turned it back to "Normal" but it still seems painfully slow when moving files onto it, and torrents now have to undergo a mysterious "checking" phase which takes usually longer than I'm ever on the computer for, netting me approximately 1.0kbps download speeds for unlimited uploads.
What exactly is the point of an external hard drive if transfer speeds are so damn slow and transfer speeds mean everything? This is running slower than back when computers still ran off DOS.
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| 1.  owlwings (12282)
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4 years ago
| |  Your mention of Torrents suggests that you are/have been using peer to peer file transfer. Nothing, in itself, wrong with that except that people who use Torrents (and Limewire and other things of that nature) are not ALWAYS as careful as they should be about what the files they download contain.
The first thing I would do (if I were called to your PC as 'tech support') would be to run a full scan for viruses, trojans, spyware, adware and, indeed, any application that appeared to be using your bandwidth. While this was going on, I would ask you what Internet speed you were sold by your ISP and what you would consider to be a reasonable approximation to this (ISPs commonly sell 8Mbs and deliver more like 4).
If all appeared normal after the checks (in safe mode and with software running from a CD or USB ... and maybe even in a locally booted Linux OS), I would then stop and restart your modem to allow it to obtain a new connection (and possibly a new IP address).
If the checks revealed any malware, I would, of course clean that up before dealing with the modem.
There is a 95% chance that your PC would now be connecting to the Internet at close to the advertised speed but if it weren't I would call your ISP's support line ... and call them again ... and again until they had resolved the problem.
Finally, I would ensure that you had an up-to-date antivirus program, spyware checker and adequate firewall installed and working. Whilst I was doing this, I would give you a lecture on downloading illegal software. Then I would thank you for the several cups of coffee (and maybe something stronger), present my bill for between $150 and $500 (depending on time) and bid you good day.
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