service in fast food restaurants

hey everyone, i'm not the type to go in fast food restaurants much but i went just yesterday to a mcdonald's in my home town. Now, they say 'fast food' but i waited 10 minuits just to order and there was only one costumer in front of me!! I couldnt beleive it!! its like the whole team was working in slow motion:P I guess they were taking it easy because rush hour was on its way. A couple of minutes later a very hungry crowd filled the restaurant! I had finished eating and was on my way out when i noticed that the people that had been waiting with me where still there standing!!!