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My ipod is not working anymore! email this discussion to a friend?

ladyella (88)3 months ago

i received my ipod nano on 2007 as a birthday gift from my parents and now, it has stopped working. the screen is just pitch black and it wouldn't charge. it is practically lifeless. i brought into the apple shop and they said that they only do software repair and they do not open the ipod and fix hardware. this ipod is really valuable to me and i'd like to have it fixed so i could use it again.

what should i do? i don't want to hire just anybody because they might take some genuine parts and replace it with fake ones. help my lottees!

 
 
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User has not selected a best response.
tags:  ipod, ipod nano, technology, gadgets, apple
 
1. myLot reputation of 93/100. roseyroser (722)   3 months ago

Sounds like you need a new battery.
I bet Apple has technical support phone number you can call. I bet you could give them a call and see what they can do. They will probably have you send it in to them to get it repaired. I'm sure it will cost something to have it repaired, but at least you will have a working ipod again.

I can see the Apple store themselves not fixing it, but why couldn't they send it in to like one of their repair shops?

If they still won't fix it, you could try the Geek Squad at Best Buy.


myLot reputation of 93/100. roseyroser (722)  3 months ago

By the way, I'm surprised the apple store didn't offer to fix your ipod. THey're support page says "An Apple Retail Store is the best place to test-drive and explore Apple products, receive hands-on technical support and hardware repair from a Mac Genius, and get personal training on your new Mac with a One to One membership." Its specifically says hardware repair, so really they should fix it!

Here is their support page: http://www.apple.com/support/contact/


ladyella (88)  3 months ago

well, the apple store here in the philippines only does software. if i was still on warranty,they'd give me a new unit but it has been 2 years so i'm not eligible for it. ok, i'll try that if it's not too expensive. thanks rosey!

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2. aprylmay (29)   3 months ago

Did you drop you iPod in water or wash it?

I did that once, washed my iPod, and dried it too. Dumbest thing I could have ever done. Good luck trying to sell your iPod on CraigsList too, fat chance someone wants a broken iPod.

But, guess what, there is hope. About 6 months after letting it sit in a shelf (or somewhere) I decided to plug my iPod back into my computer and can you imagine, it worked! Incredible, I know. But all too true. I'm actually rocking out to as I type this discussion response.

I don't know if you want to leave your iPod up to chance or not. But Apple does make HIGH QUALITY products.

Here's an idea if you're not up for the "wait 'n see" method, go back to Apple and say you just got it like 3 months ago and do what that guy said in the previous reply. Tell them your battery died and see what happens then. OH! and a bad attitude will go a long ways. So, give 'em lip, tell 'em a lie, and make them do your bidding. That always works (speaking from experience).

iPods rule!

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3. myLot reputation of 89/100. velocity_186 (285)   3 months ago

if u have some good store where hardware repairing takes place get the battery replaced, its battery is dead mostly this will fix the problem

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4. myLot reputation of 85/100. persona_touch (1132)   ranked 85 out of 489 in ipod   3 months ago

yeah you probley need a new batty not many people know that ipods need batties to thats good you ask i hope that works. Good luck.

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