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Any issues with Windows 7? email this discussion to a friend?

breinchem (47)   ranked 348 out of 5,664 in computer1 month ago

I'm a technical support representative for an Internet Service Provider and of course with the newly Operating system, Windows 7. A lot of customers are getting fun of it and are so quick to upgrade their vista or xp to windows 7. And fter installing it? My phone would ring and they would say " I cannot connect to the Internet!". Of course it is my job to help them but after making sure that the line is okay, I gotta ask the operating system and it's windows 7. I would ask them when was the last time they were able to connect, well it was after upgrading to 7!..Then they would blame us for everything. Hey what's happening? Guys, I have windows vista and I am not really that familiar with it. Can you give me some issues that you know regarding 7? I know it is officially released but I think it seems to be still on a beta version..

 
 
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tags:  windows 7, windows, operating sytems
 
1. myLot reputation of 85/100. vhinzstrife (467)   ranked 884 out of 5,664 in computer   1 month ago

Hello breinchem=) wow with that job and an extra cash from here...your good!=)
i am using windows 7 for almost a year now and i have no problem with any of my internet connections=) i think one problem is that after installing Windows 7 they sometimes forget to install their network adapters drivers...

or for some rare occasions, Wrong Overclocking would make there internet connection not to function properly.. yeah i have encountered this problem myself and fixed their computer's Internet connection..=)

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2. myLot reputation of 94/100. JDy116 (1450)   ranked 105 out of 5,664 in computer   1 month ago

Tough job. I understand you are tech support for ISP and not for the OS Windows 7.
The above post is right. Remind them to install their drivers for network card if they haven't done so. If that is not the prob, I don't know either haha I haven't used Windows 7.

I'm used to having XP, a neighbor asked me to set up their internet connection for Vista. I was lost and I can't do it. Because somebody else set up all those drivers and I just can't understand when I will begin because the neighbor is a novice user. That's why they are asking help.

Well, I am no expert so I can't do it either.

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3. myLot reputation of 91/100. shadow41 (832)   ranked 362 out of 5,664 in computer   1 month ago

Retail version is out already. But some people are still using the beta version of it. Maybe those having problems trying to connect to the internet are beta users. I installed windows 7 and everything I need on my computer including of course internet connection and it was so easy. Much easier than xp and vista. lol

shadow41


Windows 7

breinchem (47)   ranked 348 out of 5,664 in computer  4 weeks ago

Hi, I think you're right. Because whenever I would ask them when they have install it and they said that was months ago..thanks for that idea.:)


myLot reputation of 91/100. shadow41 (832)   ranked 362 out of 5,664 in computer  4 weeks ago

Well I hope I'm really right. lol I installed retail version of windows 7 and everything went smoothly. It didn't even bother to ask me to install my mother board drivers and also my network drivers. I mean I just installed windows 7 and it's done. I just configure my internet connection myself and it was so easy. The instructions are very easy to follow. It's totally a user friendly OS. Have a nice day. happy

shadow41

 
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4. myLot reputation of 66/100. diamania (1752)   ranked 131 out of 5,664 in computer   4 weeks ago

Tell people to install/update their drivers. I didn't install any drivers whatsoever and internet works like a charm. It's absolutely fantastic.

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5. pradeepwins1990 (17)   4 weeks ago

hello breichem im using kaspersky anti virus if u have key gen for 9.0.0.736 version please send me that URL


breinchem (47)   ranked 348 out of 5,664 in computer  4 weeks ago

hey il try to get one for you, but i'll just try. We do not support third party anti virus because we have our own but i'll check if there is one.

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6. myLot reputation of 57/100. apricotrains (404)   4 weeks ago

I have all 3 computers with win7. Not a problem here, but then I know what I am doing & dont need to call anyone for help. But then win7 didnt need me to do anything.

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