my acer laptop restart itself  |
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| hey guys have problem with my acer laptop, i just bought it three months ago then just the other day after 5 hours of using, my laptop restart itself until now, i already scanned it through an antivirus software but the problem still persisting, do u know what's the possible reason why it shutdown or restart itself? | | | | | |
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1. joedollarhuat (430)
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2 years ago
| | Possible problems: a) Virus b) Computer itself 1st of all, I want to know what antivirus you are using.Trend, Kaspersky, NOD are one of the best now in the market. Kaspersky is known to detect those trojans and worms easily. 2nd, It could be computer problem or defective product check if your warranty. Bring it to the shop and have it checked if its a problem with the hardware. 3rd, Reformatting could be a solution. Back up your files and reformat. | | | | | | |
ghieptc (1803)
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2 years ago
| | Hi joedollarhuat is right. Try his suggestion. It worth your time! If it doesn't work,Have some technician that will check your computer problems so that there is no waste of time to trace the real problem of your computer. | | | |
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2. piya84 (1923)
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2 years ago
| | I have encounter this problem few times and it may be due to over hating.Is he using laptop continuously?Is he keeping it on closed surface?There is this fan below it make sure its working otherwise it may go down suddenly due to over heating. Other reason may be a virus.Upload a good virus scan.One more problem can be a there this file in PC ,if you delete is by mistake or if virus messed up with it ,computer restart itself automatically after some time. I have faced it few time. | | | | | | |
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| 3. CeraSumat (61)
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2 years ago
| | According to your description "after 5 hours of using", your laptop may suffer a cooling system failure. An improper design of the motherboard or an independent graphic card accumulates heat inside your laptop thus your CPU or GPU gets overheat so it shuts down to prevent further damage to the laptop. You may need to install an additional cooling pad to your laptop. | | | | | | |
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| 4. ctrlor (60)
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2 years ago
| | hi,friend , i think you need to reinstall the system , because the viruses cannot be scanned by the many kind of the antivirus, of course, it maybe is the hardware problem ,but it is so little......... | | | | | | |
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| 6. arvindnair (39)
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2 years ago
| | First thing to do is the break down where the issue is , we need to find out if it is a hardware issue or an o/s issue. Go to the system bios and leave the PC there, if it restarts in bios, then it is a h/w issue, take it back to the vendor for a repair or replacement. If it is a windows problem, the quickest way to fix it is do a quick format and reinstall after backing up the data...... | | | | | | |
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| | SONY VAIO® Laptops Shop speed, quality& design. 2nd gen Intel® Core™ i7 processor. store.sony.com/VAIO
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