Give them an Inch and They Take a Mile

@nixxi76 (3191)
Canada
April 25, 2010 9:06am CST
I find working with elders fulltime on nightshift really gets to me sometimes. I use to think I was born to help people that are incapable of doing things on their own. I've been working at my job for over four years now and I've decided that I don't want to do this forever. I started taking my Grade Twelve by home corospondence so I can move up higher and set another goal for myself. To get back to the elder people. They seem to have their days and nights mixed up. I work nightshifts like I mentioned already and there are several of the elders that are up all night pulling their call lights and I find that once you are helpful with these ones, they seem to take advantage of this caring attitude and abuse it. Once they know you're really kind they don't want to leave you alone so you're running your butt off for the simplest reasons like can't I have a glass of water, then for the fifth time I have to use the bathroom and things like that. It's tiring. Even the nurses in charge get fed up and end up writing up their rude behavior. I've noticed that the elders are facing the circle of life and going back into their childhood lives. I feel as if I'm working in a five star hotel as a servant rather than what I'm actually suppose to be doing. I'm having a hard time holding in my frustrations. How do you control your anger?
1 person likes this
4 responses
• Philippines
25 Apr 10
Whenever I start to feel my anger/frustration/stress level rising I tell myself to take deep, long breaths. And then take a step back from whatever it is that makes me mad/stressed out. I find that our emotions just get in the way of making sound judgments most of the time, and you end up on focusing on just your own point of view or your own frustrated feelings. I don't work with elders, but I think maybe trying to see things from their perspective might help. They've had their go at life - perhaps got battered and broken along the way - and they're near the end of the line. Probably abandoned as well, that's why they're left under the care of other people like you. Maybe thinking about them in that light might help divert some of the anger...
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@nixxi76 (3191)
• Canada
26 Apr 10
I use to think that way believe me.. I've even thought about these people being my grandma, grandpa or even parents and what makes it really hard to sympathize is when another elder wrecks it for the good ones. There's complaining then there's going over board and they they take their frustrations out on you and you have to draw the line there because they can also get you into trouble as well. There was an incident one night where my partner got writen up for neglecting one of the elders. My partner and I were working on the same wing and I heard her arguing with this man so I went into his room to see what was going on and he wanted yet another set of clothes and I intervined and told him that this was his fifth set of clean clothes he would be changing into that night and this went on all night so we got tired of it.. so I said FINE!! Here's your clothes and I layed them down on his bed for him. I walked out because I was not going to argue any further. I reported this to the nurse in charge and she didn't follow up or write a report on his behavior. The next night I went into work and my partner received a letter from our employer that an investigation was being looked into about neglecting and abuse of an elder! I was so frustrated when I heard he told our boss that she said she couldn't tell the nurse what he wanted because the nurse was sleeping??? He was lying and he knew it. That's immediately when my trust in elders stopped.. then we began seeing paterns with him getting the kitchen staff in trouble saying that the bread wasn't think enough and they were ignoring him... it's all crap!!!! That was just the beginning of our problems and now we seem to have a bit more control on the situations around our side of the building but it's annoying forsure. A lot of elders come from a mental hospital so they have thier issues but it's scary when they know that our workplace takes their word over ours and they use that against us too. I myself have never been writen up but I see it all the time. I'm going to have to start letting my partner take over sometimes because I need a break.. she doesn't answer a lot of these call lights where I do so now it's her turn. Thanks for your advice Happy Mylotting
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@nixxi76 (3191)
• Canada
26 Apr 10
I am taking steps in setting a new goal for myself and that's getting a couple of grade twelve courses so I can move up. I have had it but I"m going to stick it out until I've upgraded myself. I still want to stay in the medical field and just experiment on what I prefer more.
• Philippines
26 Apr 10
That's sad. Yes, sometimes a few rotten apples really can spoil the entire bunch. I agree with laglen, these people are just most likely sad and/or lonely that's why they're acting up to get special attention or notice. But if you're really really upset with your work, and you find that it's starting to disrupt your life (like your health and sleep patterns, for starters), and you don't find it fulfilling anymore, maybe you should start looking for another job. Good, steady jobs are hard to come by these days but if you're starting to dread going to work I think that's a sign that you should go. Or, if you'd really like to stick with the place, do something about the work conditions that you are upset with. Don't you have an employees' union or something like that? Maybe you can air your grievances there, and as a group you can do something about it (how to properly handle the elders' behavior as well as to address the management's bias favoring the patients). Hope this helps :)
@knicnax (2232)
• Philippines
25 Apr 10
Ah, old people! I can't get them too! Their lonely, yeah I get, but why be like that to people who are kind to you? It pushes people away! It bugs me a lot! my grandma's like that since forever! (well, since I knew her) It's hard controlling that emotion, I used to teach old people how to use the computer and it's really frustrating. they don't "listen". You tell them what to do, guide them while doing it, then they can't do it again, even if they just did it a few seconds ago. What I did was I changed my outlook. I thought that what I was doing was very enjoyable and worthwhile, and they do respond nicely though, yours is harder. It's not like you're teaching them. I guess the best thing you could do is find another job. and then on your last day, tell them that they should avoid doing that because it pushes people away and it causes the helpers to be unhappy. Though it may not help you, it will help your colleagues that you left behind and it will save you from being fired or demoted incase the person takes it negatively. say it in a nice way. old people are really sensitive
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@nixxi76 (3191)
• Canada
26 Apr 10
I can't even count on both hands where the nurses in charge have already had this conversation with them how they are being rediculous already. Last night was a prime example. It was so tiring and I told this other elder that I hoped he was going to go to sleep because that's what's making him sick.. getting his nights and days all mixed up. Even though I know it's not going to make a different with keeping them around longer but it does indeed take years off your life. That's another thing that scares me about working nights is that my days and nights are opposite now too. It's come to the point where I"m even noticing some elders outside of my work just when I'm shopping or whatever in public that they are so rude there too. I've just got to the point where I've lost respect for them.. and who ever told us to respect our elders? Thanks for your reply Happy Mylotting
@knicnax (2232)
• Philippines
26 Apr 10
that's so terrible! You'll notice that in kids too, but kids you can forgive easily because they might not have been bred well yet, but for old people, c'mon! They're old enough to know the difference already. I guess, that's the reason why they're in a nursing home? Their families probably got tired of their rudeness. I guess all you can do for now, is too avoid being like them in the future? (did that make sense or what?!)
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@nixxi76 (3191)
• Canada
27 Apr 10
Oh yes definitly makes sense! I can sympathize for those old people who can't do things for themselves and my heart goes out to them but for those elders that know what they are doing and their minds are still with them just causing trouble and treating people like slaves are the ones that tick me right off!!
@Lindalinda (4111)
• Canada
30 Apr 10
Dear Nixxi, You need to change jobs. I am an elder. I am 71 years old. You don't know the sacrifices I have made in my life for my children, the hours I have given to community work and to make our social services work. I am speaking of voluntary work. Yes, my dear as we get old we go back to being needy like children. This is not only the people you work with but almost everybody. The thing is, nobody, I repeat absolutely nobody escapes getting old and maybe getting needy, maybe approaching childhood again. If you get fed up, if the nurses get fed up it is time to find other employment. I am not saying that because I need the attention that you refer to right now. I am active in Tai Chi, aerobics, line dancing and weight training. But the day will come for me sooner than for you but the day will come when we get old and senile and and need the attention that is normaly reserved for children. So please be kind while you are there and look for seomething else.
@nixxi76 (3191)
• Canada
30 Apr 10
The thing is Linda is that I'm furthering my education as we speak and I am going to find a new job. I am a kind person and wished these people were kind back! I end up having to just walk out of their room because they are being so mean. I wished I had a better partner to work with too someone more useful. It's just difficult when I'm the only one going into the resident's room to find out why they are calling. I wished there were more people like you that I looked after too. Thanks for your reply
• United States
27 Apr 10
my grandmother started doing that when she got dementia-there's a few jerks that do it on purpose,but once in a while they really do forget they called already. when people piss me off at work,i usually concentrate on payday. it's a small fix,but it's usually just enough to keep me from telling them to stuff their job LOL
1 person likes this
@nixxi76 (3191)
• Canada
27 Apr 10
Times like that when I want to tell them to stuff their job is when I wished I won a lottery and just could call in rich! I think that's what I"m going to do from now on is just think of my payday when I'm stressed. I've ended up having to walk out of their rooms because they were being so rude. I'm going to start putting my foot down with my partner too from now on and tell her to go answer some of the lights. Thanks for your reply Happy Mylotting