if you have insurance on your smartphone through verizon wireless

They'll replace it with an identical model so don't worry about that. I have a Verizon Diamond (I believe that's what it's called). I think it's haunted. It gets all weird at times. Occasionally and quite randomly, an alarm will go off, either at 2 a.m. or 6 a.m., starting with it vibrating, then a short alarm sound, neither of which I've ever selected to use with any feature! Sometimes it will turn on by itself for no apparent reason. Sometimes, it hangs up when I press "answer" when it rings. If it were up to me, I'd switch from Verizon to something else. I don't like the cost and I REALLY don't like being rudely awakened by that stupid alarm! I can't find where it's coming from to turn it off and I've pushed every button there is on the darned thing! When an alarm goes off that I have set, it goes to the alarm page so I know what the alarm is for but not when it randomly goes off at 2 or 6 a.m. It stays on the home page. I can't figure it out so it MUST be haunted.

The insurance covers whatever type of phone you have. So you break your blackberry they replace it with one after you pay the deductable. You can change your plan at any time. so if you ever decide to have a regular phone, you can remove the data plans. I believe that since the data is an add on now you can remove it without extending.

Like the one user said, they will replace it with the same phone. My last phone was an LG envtouch, and it would turn itself on and off just when it felt like, but mostly when I had it in my purse. I had a psycho phone I tell you. I had gone to a kiosk in the mall and told the ones there about it, and they said that more than likely it was defective. Well, to make a long story shore, I chose not to exchange it as I was afraid I would end up with the same thing happening again to the new phone, so instead, I ended up buying a different phone at full price as I wasn't eligible to upgrade at the time I did. I am glad that I did change my phone though, as the one I have now, is much better, and it doesn'[t do that, and I can do more with it, even mylot. I couldn't come in here with my envtouch. I now, have a Samsung Omnia 2 and very happy with it. Take care, and happy mylotting.