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myLot reputation of 86/100. emine08 (885)   ranked 3,903 out of 6,370 in computer 2 years ago

i have a problem with my laptop, if i scan, it always restart. can anyone explain what's wrong with my laptop?

 

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tags:  computer, laptop, scanning
 
1. myLot reputation of 98/100. topffer (4078)   ranked 204 out of 6,370 in computer   2 years ago

Hello emine08,
There is probably a bad cluster in your hdd. Run a defragmenter or open a dos console window and type :

chkdsk /r

Wait and reboot after the process is finished.

If it starts again during a scan, download a Linux LiveCD with an antivirus. You can search the net for Hacao Linux 2009 CE : it is a free English/Vietnamese Linux especially made for laptops and it comes with XF-Prot (a free Linux version of the commercial F-Prot) installed. Burn a CD with the ISO image, run it and scan your hdd with XF-Prot under Linux.
I hope this helps you.


myLot reputation of 86/100. emine08 (885)   ranked 3,903 out of 6,370 in computer  2 years ago

of course it will help me TOpffer. I don't know nothing about computer hardware so I will ask my friend to do as you said above. i will copy your respond first. thanks a lot Topffer.

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2. myLot reputation of 92/100. med889 (4583)   ranked 5,768 out of 6,370 in computer   2 years ago

I think with some laptop it happens, it happened with my laptop at the very beginning, Whenever I would start scanning it would complete it and then restart the laptop itself,then I had it given to my friend to check it out, he did something maybe the settings problem and now its good, I think if you do not know something about it so better ask someone to check it out.


myLot reputation of 86/100. emine08 (885)   ranked 3,903 out of 6,370 in computer  2 years ago

yes i will, I don't know nothing about computer hadware. thanks for sharing here Med.

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