scanning my laptop

@emine08 (1549)
Indonesia
May 28, 2010 8:15am CST
i have a problem with my laptop, if i scan, it always restart. can anyone explain what's wrong with my laptop?
2 responses
@med889 (5940)
28 May 10
I think with some laptop it happens, it happened with my laptop at the very beginning, Whenever I would start scanning it would complete it and then restart the laptop itself,then I had it given to my friend to check it out, he did something maybe the settings problem and now its good, I think if you do not know something about it so better ask someone to check it out.
@emine08 (1549)
• Indonesia
28 May 10
yes i will, I don't know nothing about computer hadware. thanks for sharing here Med.
@topffer (42155)
• France
28 May 10
Hello emine08, There is probably a bad cluster in your hdd. Run a defragmenter or open a dos console window and type : chkdsk /r Wait and reboot after the process is finished. If it starts again during a scan, download a Linux LiveCD with an antivirus. You can search the net for Hacao Linux 2009 CE : it is a free English/Vietnamese Linux especially made for laptops and it comes with XF-Prot (a free Linux version of the commercial F-Prot) installed. Burn a CD with the ISO image, run it and scan your hdd with XF-Prot under Linux. I hope this helps you.
@emine08 (1549)
• Indonesia
28 May 10
of course it will help me TOpffer. I don't know nothing about computer hardware so I will ask my friend to do as you said above. i will copy your respond first. thanks a lot Topffer.