do listener make good conflict solver??

@sayo13 (414)
India
January 22, 2012 9:05am CST
"listener" does not imply being silent and blank, without any interest of whats going on around or with him/her. "listening" is rather a skill that too needs patience and practice.it makes a person more focused and sorted rather than just speaking or talking for the sake of it. "good listener" is the key skill to conflict solving. when you have the patience of maintaining your silence you have the ability to solve any conflicting issues by allowing parties involved to have their own word. it makes the picture more clear and prominent and the conflict or the problem can be solved with ease. listening involves the most important task- allowing your brain to think and understand.
3 responses
@kaylachan (84785)
• Daytona Beach, Florida
23 Jan 12
It is of my opinion yes, someone who is good at listening will have a better understanding of the situation. That is of course, they were actually listening and not letting information go in one ear and out the other. It shows disrespect, when someone is only hearing 1/3 of what's being said. However, you can't exactly expect listening to be enough. Making conversation, asking questions and making an effort to understand everything involved, makes a good conflict solver. Listening is only one tool required. Though the ability to comment and question shows actual listening, and not the in one ear and out the other syndrom shared by many.
@megamatt (14290)
• United States
22 Jan 12
Sometimes yes, but sometimes no. There are just a lot of times where listeners tend to be able to hear everything that you say and they are going to retain all of the information. There are just going to be a lot of times where they are going to be some kind of solution to say the very least. So they are going to rather just step up and find a solution. However just because they are going to listen, might not mean they have any better of a grasp at the situation than you do. Sometimes they might be able to find out some kind of solution but obviously not all of the time. There are just many times however where the conflict is something that even with all of the information and with a differing perspective, it remains baffling.
@JER616 (545)
• Philippines
22 Jan 12
Good listening skill is just one of the requirements to become a good conflict solver. Along with this, I believe, a good conflict solver needs also these skills: 1) above-average analytical skill 2) critical thinking and ability to ask pertinent questions 3) thorough knowledge of the background of the issue 4) sense of fairness and objectivity 5) independence of mind 6) wide source of information on pertinent areas of the issue (e.g., labor, commercial or civil law, company/state policy, etc.) 7) good interpersonal and human handling skills