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Do you ever feel like the auto repair shop is out to get you?  email this discussion to a friend?

myLot reputation of 90/100. hopeandgrace427 (116) 6 years ago

I just went to the shop to get my timing chain fixed. Granted, I knew it was going to cost a lot because it was already broken, but when I took it in, they told me it would cost $800 to fix it. After having it for3 days, they called back and said that my head gasket is broken too and now it is going to cost $4,000 dollars. I was in shock and really mad. I was able to talk them down to $3,500, but still, I couldn't believe it. I felt trapped because they had my car apart and would not give it back unless I paid. I did pay and it is working again, but I wish I could find a place that was honest and not out to get my money. Does anbody have any suggestions? And have any of you had the same problem?

 

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cubby1 (4391) response was accepted on 1/23/2007.
denotes best response, click it to go to the best response.
tags:  car, repair, auto repair, cars, automotive
 
1. myLot reputation of 44/100. Jlowe110 (297)   6 years ago

Yeah that happens a lot. Sometimes, they say somethings broken, you pay for it, but they do nothing, because its not broken. If you have a friend or a relative that knows a little bit about cars, ahve them look at your car, and make sure they know everything thats wrong, and if they say somethign else is broken then refuse to pay for it, and say you want to drive with a broken one. ALso, sometimes they will accidentally break something in the car, and charge you to fix it, even though you might have gotten it replaced last week. Its how auto mechanic shops get their money. They also do the same thing with paint jobs, charge cheapbut it comes off within a year.


myLot reputation of 90/100. hopeandgrace427 (116)  6 years ago

My husband does, thank God. But they still seem to get you everytime.

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2. myLot reputation of 99/100. kgwat70 (10233)   6 years ago

I feel that the dealerships are out to get their car owners more than the auto repair shops. The dealers charge a lot more to fix your car than some smaller repair shops. I think the dealerships will find things wrong with your car that are not problems at all but they are trying to make extra money off of us. I would stay away from dealerships to fix my car and would go to s repair shop. You can always get a second opinion if you feel like they are ripping you off.


myLot reputation of 90/100. hopeandgrace427 (116)  6 years ago

I do too. When I took my car to the dealership to get something fixed that was recalled, they came saying I need to get this looked at and that fixed. I ended up calling my husband to ask him like every 10 minutes to see if we really needed it fixed. He told me "just say no". It was hard though. They are a lot more expensive too. Thanks for responding.


myLot reputation of 87/100. wildguy2 (620)  6 years ago

A little piece of advice for those who need auto repairs, if you go to an auto mechanic shop and they tell you that you need this part and that part, get a list of the parts, take the list to a parts store like UAP NAPA, or whoever is in your area, and buy the parts yourself, have the shop install them. Auto shops make there parts up over 300% and I am not joking, I used to work for a popular mechanic shop and our mark up was 500%, example...a muffler would cost a customer $69.99, our cost was $9.99, The clamps to install the muffler, our cost 10 cents each, customer cost $5.99 each, shop supplies like using the torches, the customer paid $15.00 our cost 55 cents and 1 hour labour $65.00 total to customer $161.97 plus tax, our cost $25.74 ....hows that for a markup, I would list the Company but I would be afraid to...there labour was $65.00 an hour...I didn't stay with this company long after I found out just how bad they were ripping off people in costs. I soon after went out on my own and done repairs for some of my customers and they were really pleased that I was so upfront with them, If I thought the repar was more than they were ready to budget I would give them the alternatives, and they really appreciated it.


myLot reputation of 84/100. dramaqn (835)  4 years ago

OH yeah definitely, if the place will let you bring your own parts, definitely do that. You can save all kinds of money that's for sure. My mechanic will even order the parts for me while I'm there or give me a list as long as I pick them up.

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3. myLot reputation of 58/100. slimes (327)   6 years ago

I may feel like,though it depends on the type of auto repair shop

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4. myLot reputation of 90/100. coco526 (7525)   6 years ago

I had experiences with shops that want to scam you out of your money and don't fix a d*** thing.But I go to Tuffys over here where i live and they only fix what has to be fix and don't charge any outrages prices

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5. myLot reputation of 94/100. BDnLacy (236)   6 years ago

I know how you feel. I had to put a fuel pump in my 96 jimmy and the shop hit me for 1200.00 in labor. And it only took him like 3 hrs. When I asked why he charged so much, he only said "because I can"


myLot reputation of 90/100. hopeandgrace427 (116)  6 years ago

That is so mean and rude. And he is right, because he can. Awful!

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6. myLot reputation of 86/100. hiitssomu (541)   6 years ago

this is very common in US. the car repair shops are big scams here. it happened with me too. that time i was very new with car, don't know much about car. i went for oil change. they told they will do free check-up for my car. i thought how great they are. they did the check and told me that all four brake drums are in poor condition, u need to replace them immediately. i got scared! i changed those witha cost of almost $,1000. later i realised that my earlier drum was good and that was from company parts and i don't know what the parts they gave and not good at all. after that incident i simply don't give any chance to say anything. if they recomend anything i took that recomendation and try to studied alot to know abt that in net and then if i realise it is the time to replace then i do that in next oil change.

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7. myLot reputation of 55/100. jdfaustino (140)   6 years ago

Lets get things in their right perspective. First of all we wouldnt bring the car to a repair shop if we didnt know the owner right? So assuming the shop is a trusted one there are 2 things that can happen. Its obvious that there is something broken that needs to be fixed so the mechanics tries to fix the problem. More often than not when the mechanic tries to fix this problem the particular part being fixed is attached or related to another nearby part that if removed or touched something unwanted may happen (which often happens). That is why the repair of the problem costs more. Secondly is that even if we know the owner of the shop we dont really know his personnel right? Also our car isnt unique and there may be other car identical to yours in the shop as well right? Now heres the problem - some parts on your car MAY be SWAPPED with an inferior one on the identical car just to have the identical car's problem fixed so it can leave the shop. I'm not kidding! This often happens. So my dad taught me this. Never leave your car overnight in the shop. If repair, etc. would take longer than a day you may want to hire a mechanic to do the job right in your home where you can look over the job. (I guess this was my longest post ever at Mylot!)


myLot reputation of 90/100. hopeandgrace427 (116)  6 years ago

Wow! Thanks for making such a long response. I can't believe that they would actually do that to innocent people. Unbeliveable! Thanks for responding.

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8. myLot reputation of 83/100. irisheyes (3349)   6 years ago

Where I live they now charge $75.00 an hour to work on a car and they mark up the parts. I have a pretty decent mechanic and he'll let you order the parts yourself and have them ship it to him from the auto supply. That helps some but not enough.

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9. myLot reputation of 92/100. ilvrshn (369)   6 years ago

Yes, especially woman. We can so eaily be conned if we don't know a clue going into the shop. I say that because that is the reason why we have some repair shops around here that have ladies day for oil changes! Why not men day? Woman typically do not like being under the hood.

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10. myLot reputation of 79/100. nnsb75 (538)   6 years ago

if you bought your car on the big dealer it would be better off to take it to them and they're not gonna screw you, thats what my husband do now whenever he need to service the car coz you get the quality service rather than going to those small shop they really gonna get you screwed.


myLot reputation of 84/100. dramaqn (835)  4 years ago

Even if you don't buy your car from a major dealer (Ford,Chevy,etc) they will do what's right for your vehicle because it is their name brand, and is their job to make sure that vehicles with their brand name run appropriately.

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Need CASH for your car.
contact us today 800-699-9979 we come to you with CASH in 2 hours.
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Go Green With a Fuel Efficient Car. Let Us Show You Your Options!
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