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Fast food- when they don't tell you your total before you drive up.  email this discussion to a friend?

myLot reputation of 97/100. sylviekitty (1045) 5 years ago

Maybe "fast coffee" doesn't necessarily qualify as "fast food", but anyway. I really like Caribou Coffee. However, I have a problem with the way they do an important part of their drive-thru business. Not one time have I placed an order in their drive-thru, have they ever given me a total before I've pulled up. Ok, sure. I'm the one doing the ordering, and the prices are right there. But I like to have them tally it up for me before I get to the window. Is that crazy? Is it too much to ask?

Maybe it's because they don't ring you up as you order- they just repeat it back to you (loud enough for a helper to get the order ready), and as you pull up, they're on to the next person's order. I dunno.. does anybody else get where I'm coming from? Or is this just me, that part of society too darn lazy to do the math in my head?

 

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User has not selected a best response.
tags:  total, coffee, cost, drive through, drive thru
 
1. lakrima (22)   5 years ago

I hate fast foods and I never go to eat there... so I don't know...

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2. myLot reputation of 99/100. heavenschild (1715)   5 years ago

In my experience of drive throughs, they always tell you, "That will be 8.79. Please drive up."
Your right, if they don't do this than they should. It is not too much to ask.

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3. myLot reputation of 99/100. cjsmom (1005)   5 years ago

What part of U.S. are you from, kitty? You can PM me if you'd like; I don't think we have, Caribou coffee spots in our area of Illinois; I've never had a cup but sounds delicious..!

Most all fast foods that I've gone through always give you your total; they want to keep the line moving, hoping you'll have the monies ready to hand them.

I remember when one or two of the famous burger spots had a timer; they had to get your order and complete it in so much time...One even advertised that if they didn't get your order to you under that time, it was free..!

If I were you, I'd kindly ask them for your total; get them back into the habit, and if they haven't ever given totals, then perhaps they will start...lol

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4. myLot reputation of 96/100. vanities (8854)   5 years ago

in our country , its them who summed it up or made the total of how much we have bought..

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