customer service

Tagged Discussions

Why Don't People Just Do What They Say They Are Going To Do?

LooeyVille @LooeyVille (65) • United States 11 Jun

I got a bill from my allergist earlier this week and it was incorrect. It showed all of the charges but none of my payments. So I called their billing department (handled in another state) and they said they would email me a...

customer service

13 responses •

11 people

Sorry Sir, I'm Closed

Jim Bauer @porwest (112876) • United States 4 Jun

I got in line today at Walmart. Checkout lane 22. I know that was the one because, for whatever reason, I made a note of it. I was with my mom, as Thursdays are one of the days I take mom out. There was a couple ahead of us...

10 responses •

11 people

I Knew Way Too Much

Jim Bauer @porwest (112876) • United States 24 May

I knew that she was being evicted by her landlord and that she was having "encounters" with him. "He come knockn' at 6AM!" Probably looking for rent or something, who knows? I knew that she wanted to call the police on him the...

8 responses •

12 people

Are You Still Working? Retired?

LindaOH @LindaOHio (222417) • United States 14 May

I'm interested in knowing who is still working and who has retired or maybe you never worked. If you're still working, in what field are you working? What has been your career path? If you retired, when did you retire? Was it...

24 responses •

24 people

Well that didn't work out...

Stacey @xstitcher (39034) • Petaluma, California 2 Apr

Here I'm thinking I can go over to the grocery store, get money orders, and pay my rent before work. Nope. I get over to the store and no one was at the customer service counter. I asked if someone would be coming, and was told...

3 responses •

3 people

Why fix it when it's not broken?

me @dfollin (27267) • United States 24 Feb

When I moved to this county almost four years ago we moved into an apartment and had no choice but to get the internet via this one company that was all the apartment complex was set up for. Several times the internet went down...

customer service

internet

repairs

6 responses •

7 people

If you remember my post about customer service, this is part 2

Valentina @valherma00 (3829) • Zagreb, Croatia (Hrvatska) 17 Jan

I've received an email that the new email address that i'm sending from is not in their system and they'll send a solution about my complaint to my home address. Isn't this too much? I sent them back that this behaviour is not...

customer service

part 2

sending a complaint to tv and internet provider

2 responses •

4 people

Customer service is getting worse or i'm just realising it now

Valentina @valherma00 (3829) • Zagreb, Croatia (Hrvatska) 10 Jan

First, i contacted my bank cause there was some missing data from my mobile banking app. I even took a screenshot. No apologies, they will check. Then they forwarded the issue and asked me is it good now. I only received thank you...

customer service

via email

regretting to contact them every time

8 responses •

8 people

She Was All Business

Jim Bauer @porwest (112876) • United States 3 Nov

I understand that when it comes to ordering from a Chinese restaurant, sometimes it's so authentic, it's like the person taking your call on the other end just arrived from the boat yesterday. The woman who took my call had a...

9 responses •

11 people

How do I work it out?

APARAJITA BHATTACHARJEE @mytunemagic (273) 2 Oct

My struggle to retrieve my phone number linked to my bank account has been going on for five years or more now. My phone was stolen and nothing helped. No FIR, blockage, tracking over True Caller...and the phone is still ringing....

6 responses •

5 people

Give them a Piece of the Pie and Customer Service will Improve

Jim Bauer @porwest (112876) • United States 27 Aug

I got to thinking about something about customer service, and why it has become such a huge problem, and a rarity to find good customer service. [i]No one who works for the business is, in any way, CONNECTED to the...

3 responses •

3 people

Walmart Can Do Better

Jim Bauer @porwest (112876) • United States 25 Jun

Did you know that a Walmart Supercenter, which are most Walmart stores anymore, keep roughly 2000 carts at each store? That's a lot of carts. So, it makes you wonder, when you go to your local Walmart, and the cart corrals are...

11 responses •

12 people

Annoyed at Walmart delivery people.

April @thislittlepennyearns (68246) • Defuniak Springs, Florida 19 Jun

I made an order earlier for Walmart groceries to be delivered. It's cheaper than having to use gas to go into town to go grocery shopping and we save money by not wandering the aisles. We have had mostly really good experiences...

walmart

grocery delivery

customer service

7 responses •

7 people

I Wish That Companies Had Better Customer Service

celticeagle @celticeagle (189874) • Boise, Idaho 26 May 25

We don't use Uber Ride, haven't for months. But, we do use Uber Eats once a week when we eat out. So, this morning (1a.) I get an email from Uber Support. It says they were responding to our recent order. We had no issue with our...

customer service

help desk

6 responses •

7 people

Address Me

Primo @programmerprimo (174) • United States 17 May 25

In this story, I am the customer. I am speaking to my isp on the phone because I moved into a new apartment complex that uses the isp's service. I had the service at my previous residence on my own account. I am now trying to...

2 responses •

2 people

They just want our money!

me @dfollin (27267) • United States 30 Apr 25

I live in an apartment complex and in late January we were in the process of getting ready to transfer to a larger apartment two buildings up. I had had surgery a few weeks before that, so I couldn't walk to the post office to do...

3 responses •

3 people

I'm Not Happy

celticeagle @celticeagle (189874) • Boise, Idaho 22 Apr 25

I had to go to another insurance company this year because the one I had no longer carried my plan. I had heard good things about Humana so I went with them. Today I had the second bad experience with them. I called to see if the...

humana

customer service

apology

6 responses •

8 people

Customer Service is Dead

celticeagle @celticeagle (189874) • Boise, Idaho 19 Mar 25

I used to be a customer service representative for companies such as Sears, AT&T, HP, and several others. I was taught at the phone company first. We were to sound professional, to talk into our headsets so we could be heard and...

cable company

customer service

14 responses •

16 people

Dag Nab You, Walmart

Jim Bauer @porwest (112876) • United States 1 Feb 25

Will there ever come a day when I can only ever praise Walmart? Maybe, but I suspect probably not. Look, I like Walmart, don't get me wrong. Sure, their checkers are the slowest checkers on the planet, and their customer...

14 responses •

15 people

Dear Amazon. Please do better.

April @thislittlepennyearns (68246) • Defuniak Springs, Florida 16 Jan 25

I need to address something that’s been incredibly frustrating: Amazon Prime's promise of two-day shipping seems like a joke at this point. I had an order that was supposed to arrive on Tuesday, but it didn’t show up. Then, I...

7 responses •

10 people