better customer service

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Can you give me advice on how to become a better customer rep for email support?

anaaibachan @lizbenetua (637) • Philippines 11 May 10

I will be working in a call center, but the account is e-mail support based. Can anyone give me advice on how to write effective e-mail replies to US customers like what works and what doesn't. I like to learn and I would want to...

better customer service

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