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| | photo results | Where has customer service gone? | Why doesn't anyone say please or thank you anymore? | |
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ctobler0609
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| | discussion results
alpha7
(35) | | Hi,
These gays in the ebay and paypal are always passing faults from one to the other.None of them want to accept responsibility for a wrong doing,i think it is high time for them to seprate if... | |
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Zelmarq
(3322) | | They say I have the worst job in the world, customer service officer. Getting paid to get yelled at, shouted at and sometimes insulted for not being able to meet subscribers desires. Well, no matter... | |
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mycupoftea
(24) | | I love trying out new restaurants, cafes and other eating-places. However, recently when I tried out a new restaurant I was greatly disappointed with the service. The food was fabulous but the... | |
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bndjune15
(95) | | Do you get annoyed when going to a store and you barely open the door and hear: "Are you finding everything oK?? or Can I help you find something?? My name is ________ if you need anything!" I mean... | |
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cmcloughlin1218
(120) | | I recently was treated rudely by a customer service representative when dealing with the Chase fraud department. They were curt, removed, and seemed extremely agitated that they had to perform their... | |
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| | blog results
Small Biz Survival
(1) | | We talk enough about small business mistakes and customer service problems, that I'm always happy to share successes, too. Our friend Mike Gunderloy was kind enough to share this story, after... | |
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Small Biz Survival
(1) | | Getting past the point of being a one-person, do-it-all, no-rest-for-the-weary business means helping customers to work with your employees or subcontractors, as well as you. But if every client... | |
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Small Biz Survival
(1) | | Common small business mistakes have become a regular series here. Today, a couple of examples of blaming the customer.I called the local paper to have an ad pulled. The gal said OK. But it ran again... | |
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Accelerating Mome...
(0) | | I just read a remarkable book and had to share.
The book is Choosing Civility: The Twenty-Five Rules of Considerate Conduct, by Pier Massimo Forni who is a professor at Johns Hopkins University in... | |
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Duct Tape Marketi...
(2) | | Customer rewards programs, the kind used by the airlines for example, have been around for a long time, but I think the concept is grossly underused by small business owners.
The drive to earn a... | |
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