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Customer in our internet cafe Uploaded by nanayangel (4230) • 11 months ago Tags: computer, customer, boy, kid, cafe nanayangel (4230)

What is the best way to respond to rude people?

It is interesting to know that different persom would act differently even under the same exact situation. I was checking in at the airport and since I registered for a self-checkin option where I...

Define Marketing....

Hi Friends... i just open my Marketing book. i didnt found proper definition of Marketing. so I decided to post here.. if anyone of you know the proper definition of marketing. Please reply me.....

Have You Ever Been An Irate Customer For The Rest of Your Life?

I am working in a call center as a customer service representative. And everyday, I encounter irate customers. I think minimum of 25 - 30 irate customers a day. But i have to do my job. I have to be...

not quite a bad day

i received a call from a customer. the call lasted for almost 11 minutes. that was my last call of my shift. we only discussed one thing about the payment she set up automatically on her credit...

Bossy co-worker or customer service, have you encountered one? Share it

I have been thinking of moving our phone number to another provider for some time. Hubby wasn't too happy with the plan because he was customer for 17 years but things have gone downhill since 3...

Is customer always right?

I work part time during the weekend, especially Friday and Saturday nights, because both nights are the busiest day of the week. From my experience, customers can be rude to you, and they can...

How do you handle a drunk customer

I usually work at a restaurant during the weekend. Today, there was a customer coming in sitting at the bar. obviously, he was a little bit of drunk, but we still have to serve him with food and...

When was the last time a customer service person gave you a hard time?

I am not the kind of person that goes around buying things and returning them but recently on two seperate occasions I bought things that just broke really early on. For instance I bought a new lap...

show some respect to the customers

Today, I brought my car to the firestone for fixing my flat tire. While one of the technician brought me to the work shop, show me the status of the tires; I overheard another technician was...

Client vs. Consumer

Two basic marketing terms that are commonly confused and interchanged between them, however…. they mean two very different things. So in the spirit of helping out the marketing community who...