What's the worst restaurant service you've had ?

What a horrible experience. I think I would have left after she delivered your two orders (without paying) and gone to eat elsewhere. What an attitude and if they continue treating customers that way, soon they won't have to worry about any customers at all!

That sure is a horror story, I don't know what you could've done different. I'm not one of the most patient people, and if I had to wait around for longer than needed to be served up front, while the waitress seemed more interested in socialising, probably would've thought 'stuff this' and walked out, regardless of how good their food was. At least you know not to go there again, and I bet you are not the only one that has changed your opinion of them!

I would have got up and walked out before the meal came. Or maybe at the same time as the meals came if there was none forthcoming for hubby. I possibly would have left prior to that due to the waitresses attitude. One of the things about eating out is the friendly service you get because it makes for a happy event . I'm always friendly and chatty with staff and always get similar responses.

a year ago i went to a local restaurant in manila.it's a small fastfood. my sit location can view the kitchen sink. the kitchen seems clean but to my surprise after a 3rd or 4th glance, i saw a big rat, so big that it's almost the sized of a big kitten. i feel irritated and disgraced to my food because i cannot remove in my mind, when i saw the big rat. i told the waiter what i saw, but to my surprise he only smiled and said yes we have rats here because they are our pet.when he said those words i also smile.i gulp a glass of water and leave the place with my food not finished. of course, i never go back there and i also made rumors and gossips of my experience. i think thats the baddest restaurant i ever been.

first of all their kind of business is service oriented, they should be made to realize that customers should be treated right and with respect. people just don't go to that restaurant just for the food but also for the service. and if their attitude is like you mentioned they should not be in that kind of business. you did the right thing for the moment but it should not stop there. you should report the incident to the autorithies to give them a little scare and write your local paper about the incident, these kind of owners should not get away with this kind of attitude. they should be put in place.

My worst was in my life when I go in to an italian restaurant in Budapest, Hungary. I go in, have a seat and I waited for serve about 15 minutes. I tell him what I want to eat. He brings me the food and I found something in the food. It was a miller... I told it to him and he brings it out and I SAW he trhew the miller from my food and bring back it for me... I surprised and I ask for guestbook to write in what happened. They say no guestbook and they was very agressive they bring out my food and bring back the BILL. I say I will not pay anything. They tell me they will call the police. I said OK. Then they didn't call the police but they trew ME out from the restaurant...

Seems to me that they charged you for your hubby's meal and forgot to serve it. I would have loudly announced that you were being ripped off. This would have put them in their place. You should have asked for an itemized bill. If they didn't offer it then tell them you are paying for what you got and remind them that your husband didn't get his meal.

You should have walked out after the coffee took so long. We did that once at a restaurant that had been a favorite and really good for quite awhile. I would call the county or city inspector or something. I am not sure if your local paper accepts reviews, but I would write a letter to the editor. If it was not accepted, I would make sure to publicize the poor service any way I could. Most business owners will tell you that it takes at least ten happy customers to make up for one dissatisfied customer. I do not think it has anything to do with their being from Lebanon, all races and peoples give bad service from time to time.

I'll tell you what...I wouldn't have waited after the first few times she was rude. I would have got up and walked out right then and there and I would have told them that we weren't coming back and that we'd be sure to tell everyone we knew not to frequent their establishment. When I was a young woman we went to a restaurant on vacation and had such bad service; very similar to yours. I didn't say anything to the waitress but I sure did say things, outloud, when she left the table. She came to the table exactly once to deliver our food. We ate, and when it was time to leave guess what kind of a tip I left her? ONE PENNY!!! To a waitress that's worse than saying anything to her or leaving no tip at all. It doesn't help her reputation either if other patrons hear what you're saying about the service and see you leave the penny. I used to be a waitress in my younger years and, not to brag or anything, but I was the best! I received 'huge' tips because I always came back to see if they needed anything and was very courteous. I'd even tell my customers to call me by my first name. I used to love it.

OMG I can't believe that anyone would actually treat someone like this in the food industry . I honestly don't know what you could have done that would have been resulted any differently but I would be sure to let everyone know the way you were treated in this particular restaurant and possibly spare someone you know the same treatment . Hope you didn't tip her !! I don't have a story that even compares to that , the worst thing that ever happened while I went out to eat happened last year when a friend and I went to a local restaurant in our area and I ordered a bowl of soup . When the waitress ( someone we both knew ) came over with my food she placed it in front of me and then walked away . I went to take a bite only to see something floating in my soup . I told my friend there was a bug in my soup and she said she thought it was a spice until I told her it had wings . Both of us were stunned and she called the waitress over and told her there was a bug in my soup and the waitress said " Oh ok , did you want me to get you another bowl " !! Uh no , I didn't want another bowl of soup after finding a fly swimming around in my bowl and could possibly have come from the pot . I ended up ordering something else that ended up costing me a lot more and didn't taste very appitizing and I was so upset with the fact that the waitress was so nonchalent over the whole thing as if this was not a big deal and haven't been able to eat back there since .When I told friends about this , none of them were overly supprised by this as they had often had problems with their food and had heard of this happening to others . I have not went back since but they are always busy when I drive by !

I have never had service that compared to yours, and I am thankful for that. I have had very inattentive servers. I have had to catch a different server to ask for napkins, clean forks, ketchup, etc. I have had to go to the counter with empty glasses to get drink refills. I have been overcharged. I have had someone's meal forgotten. I have been served the wrong meal. I have been served half raw meat when medium well was ordered. I have been served french fries that still had ice crystals in them. I have never had nearly so much of a bad experience in one trip to any restaurant though.

That's ridiculous treatment. If you have any type of restaurant critics in your area, you ought to contact them. Have them send somebody in, and see how they're treated. Maybe they'll treat them bad too, and they can do a bad service article on the place, and maybe they'll lose business.

what terrible service you met!i am really sorry to hear that. i once met similar restaurant service,such as before we were going to finish our dinner,we found a fly in our soup,you know the feeling we had then!it sucks! or after order,we waited,waited for a long time,but no dishes was served. one hour later,the first dish served,then half an hour later the second one,nine of us were going to be mad with the waitress.we were hungry,and we wanted to have all dishes served quickly.

I'd love to say I'd never been in a similar situation, but I have. Fortunately, we handled it a little differently. My elderly mother, my husband and I went out to eat at a restaurant in a small town similar to yours. There weren't a lot of choices for sit down restaurants. This one had always had a good reputation. However, this time would be the last time we ever went there to eat. The waitress wrote down the order for three people. And I know the restaurant keeps track of the orders by table number. When they brought out the meal, it was only for two people and wrong all the way around. She didn't even give us a chance to say it was wrong. The waitress slammed the food on the table and didn't ask us anything. We had no silverware and no drinks. She disappeared. The food wasn't even placed in front of us. We all exchanged glances and thought she would be right back and we could correct the error. No such luck. I watched my wrist watch and it was 20 minutes and no waitress. Other people were being served by different waitresses and we watched the meal we ordered be placed on some one else's table and then taken back to the kitchen. Finally, my husband said "Come on, we're out of here." We got up from the table and went to the door. Suddenly the manager came running up to us and accused us of running away without paying our bill. At that, my husband exploded. He took the manager to the table and showed him the food that wasn't eaten. And then told the manager how long we had sat there without a waitress. Believe it or not, the manager made an excuse, that the waitress had to go on break. And then said, "you should have told her there was an error." Needless to say, things got worse. Finally, my husband told the manager to get the owner. My mother was so nervous by this time, that I was afraid she was going to get sick. I went to take her to the car and the manager ran up and said we couldn't leave. At this point, I had had it. I politely looked him straight in the eye and said, "Call the police, I've had enough of this." Suddenly, his whole manner changed. He didn't expect me to say that, I guess he thought we would just pay the bill and leave to avoid any problem. My husband looked like he was going to hit the jerk. The man started to open his mouth and I pulled my cell phone out of my purse and started to dial the police. About that time, the whole place was watching and people who had been sitting near us were getting upset with the situation because they knew we were right. Several other people got up, who had just been served, and said they weren't staying either and weren't paying for their food either. Now the manager was red faced. About that time, the waitress appeared, with the foulest mouth I ever heard. That did it. I called the cops. Didn't take long in a small town for them to appear. When the sheriff appeared, the manager began shouting how we were trying to run out on the bill. Everyone had stayed to tell the story. Before I knew it, the owner showed up. In 15 minutes, the owner had fired both the manager and the waitress and told everyone who was there that they would given a free meal to replace the one that was ruined with all the problem. The owner personally talked to my mother and assured her that things would never be like that again. Regardless, we never went back there to eat again. They have since closed down. These extreme types of situations should never occur in a public restaurant or any where else for that matter. I'm just glad we decided, even as hungry as we were, to leave and never go back. I'd rather eat a PB&J sandwich at home than be treated as we were that day. I truly understand how you felt. Don't know ir doing it the way we did would help, but I sure wasn't going to pay for something I didn't get.

OMG that made me so angry to read that , we have a trading standards office here and I would have goneto them , I would spread the message by word of mouth as much as I could too , I would besoooo angry , OI probably wouldn't have done anything at the time but I would have gotten so angry afterward that I ould have to have done something to get back at them , let us know please pal xx

A haughty waiter who was busy playing manager one night, he took an hour to bring us our dinner, and didnt bring us our dessert at all, he left them on the counter so an 'underling' could bring it. We left before anyone brought it, he got in big trouble and was even trying to worm out of being yelled at in front of anyone.

That is terrible..I have nothing that compares to this. We have been in places, where we got free desserts because of whatever reason a waiter/waitress said but we never complained or noticed a problem. We go back to those places a lot. I hope that you did not pay for the meal and they oyu spread the word about your terrible service there. Hit them where it hurts...in their wallet. I would have made a fuss, in the restaurant. A friend of mine did that in a mongomery ward - he brought his lawn mower in for a tune-up, wiat 6 weeks, got it home, it did not start. The original spark plug was in it. He made a fuss, walked out 30 minutes later with a new, even bigger, better lawn mower. People heard him complain and were leaving the store. Taking the high road is often not the best road.

Business owners quite often forget that customers treated badly do have comeback on them. I would think that an article to the local paper should be about all it takes to set them straight. Knowing that this is a small town, I'm sure you wouldn't even have to put the name of the establishment in the article; everyone will definitely get the message that this was shabby and unacceptable service.

I would be astounded by this type of behavior. I would also say that as more ppl are treated this way the less time the place is going to be in business. AT PEACE WITHIN

I think you all did the right thing. I don't know if I could've held on because when I get hungry and I'm waiting on food for a long time, I start to get cranky and her rudeness just would've made it worse. I would've probably went off had she not had any food for me like she did your hubby. And then to overcharge you and the owner have an attitude as well. I sure wouldn't give them anymore business and I would tell everybody I know and then some not to eat there and see how they act when they don't get any business...good luck