tipping used to be for great service

United States
May 26, 2008 6:13pm CST
What happened to the days when a tip was given in appreciation of great service? We went to a all you can eat buffet dinner on our way home from vacation. I ordered and paid with a credit card. The lady asked me if I would like to leave a tip. I said sure and she asked how much? Now I had not even sat down to eat my meal nor seen what kind of service the waitress would give. I asked if I could leave one after my meal and she said sure. I just could not believe that they want you to tip up front. The service was not worth a tip and I just left a couple of bucks on the table. The last time a restaurant made us leave a tip in advance the service was horrible. What is up with people expecting a tip before they ever do anything and then to top it off not put the effort into good service?
13 people like this
31 responses
@aplaza (630)
• Netherlands
27 May 08
Personally I think that it's because people in the "service industry" have come to expect a tip regardless. I fully realise that a lot of waitresses will be working on minimum wage and more or less rely on the tips. But I think it's quite another matter if you are using a buffet. I mean it's not like your actually being waited on and attended to is it? It's not like you order something that a chef has to prepare to your specifications. So I don't see why you would be expected to tip in the first place in such an establishment. And I'm pretty sure that I certainly do not like the idea of having to pay first! I think it's outrageous.
• United States
28 May 08
You are right it has become expected. The waitress at a buffet usually bring rolls and keeps your drinks filled. I don't mind leaving a tip if they keep my glass from being empty and at least ask if we need anything once in a while.
@StarBright (2798)
• United States
26 May 08
It happened when employers started to count tips as part of the server's wage. Service went to pot because tipping became standard operating procedure. The tables have turned. It used to be that servers knew they had to work for the extra money. Now, we, the consumers, are looked upon as cheapskates if we do not tip. I know what you mean about that advance tipping - and in a buffet, at that. I live in an entertainment town and tipping is expected everywhere. At one of the hotels here, as we stood in line, I noticed you could pre-pay at a machine. I too was a little shocked to see it ask me how much tip I wanted to add to the ticket. Unless I have a large party where they insist on adding gratuities up front, I will always tip after checking out the service. Sadly, some servers do not even earn minimum wage from their employers because they are depending on the tips from customers to bring their wage up to a decent pay scale.
• United States
27 May 08
I feel like a cheapskate if I don't at least tip something. Isn't that sad. The service has to be really terrible for me not to tip. I left a tip to someone else in vegas our waitress would not ever come around. There was another worker there that my husband asked for things and he helped us out. Our waitress never came back by so we asked that same guy for our check. She brought that over and I guess thought she would get a tip. As we walked out I handed her tip to that guy. I usually feel guilty for not leaving a tip I know they make a very low hourly wage. I get to thinking that they might be trying to raise a family and I just usually have to leave a little something. I also tip only after service and now I am taking cash to tip with so that I no longer feel pressured to tip in advance.
1 person likes this
@lilaclady (28207)
• Australia
26 May 08
I would be inclined not to gove a tip if it was asked for anyway, when I have paid by bankcard I have always left a tip in cash, I would never pay a tip on my card and I would only leave a tip if the services was good.
• United States
27 May 08
I think I will have to start getting out cash when we go out to dine. I just got used to places either asking if you would like cash back to tip with or letting me add it to my receipt after the meal is over. Thanks for the idea.
@paidreader (5143)
• United States
26 May 08
It's a shame that you didn't get the good service you expected. I would never tip before the service, as you don't know the kind of service you'll get. I think in part that wait staff get paid a very low wage and expect these tips to make up the difference for their hours of service. When they get used to this happening regularly, their efforts go downhill unless they have a special need for some extra money. Then, or at the start of the day, you might get some good service.
• United States
27 May 08
I usually don't tip before the service and was really knocked off my feet when asked if I wanted to provide one up front. The other time that we paid a tip up front was at a restaurant and we had a group of eight. My dad was going to leave a tip and I looked at the bill and it stated that our server had been given a gratuity. I was not happy about that because our server would not bring us the things we requested until we had asked him several times and had to be asked to refill our glasses. The place was not busy and he just had that oh well attitude. Needless to say we won't be back to that place. I do think you are right though they get used to it and the service goes down hill.
1 person likes this
@Hatley (163781)
• Garden Grove, California
27 May 08
Ihave got to the point where I only tip for extra good service as I feel the restaurantshould be paying better wages than that and I am on Social security so every penny really counts for me. if the service is lousy' why should I leave a tip? when I worked Igot no tips only my pay check. I am a sort of scrooge I guess but I do 'wish that employers would pay decent wages so that' waitresses would not have to rely on tips. lol
• United States
27 May 08
How is leaving the waitress no tip going to help anyone? The employer could care less whether or not they make tips. It doesn't affect them at all. They get their money regardless of what the waitstaff gets.
• United States
28 May 08
I don't know what the wage is now for waitresses but when I was doing it I got paid I think 2.25 an hour. I do think they should get paid more. I agree if the service is really lousy I won't leave a tip. But I have left tips even for bad service before. I guess because I have been there and done that. My husband says they choose to work there and if they wanted more pay they would go to work somewhere that paid better. He is a good tipper if the service is good but he hates tipping bad service or at the all you can eat buffets.
@kg_gurl (220)
• United States
27 May 08
I know what you mean. I think some of them think that it's customary to leave a tip even when the service is bad. Sometimes some shop includes the 10% service charge to the bill without even asking and their service is not that good even. Where are the days when you can voluntary give a tip because the service was great? I don't give tips in advance, some of those who receive their tips early don't give it their best to serve you, although there are some exceptions. I also don't give tip through credit I always give it in cash depending on how their service is. ~
• United States
27 May 08
I think the customer should always have the option of leaving a tip not have it forced on them. They act like we are lucky to be eating or shopping there but the truth is they are lucky we are buying from them. If I ever see a service charge on a receipt I will not shop there again. I agree most of the time service is not up to par when they know they are getting gratuities in advance. I am going to start carrying some cash just for tipping purposes thanks to you and everyone else that has suggested it.
1 person likes this
@kg_gurl (220)
• United States
18 Jun 08
Thanks for the post too! Have a good day! ~
@lingli_78 (12822)
• Australia
27 May 08
that is really weird... i never being asked to tip upfront when i go to a restaurant... i will not give it when it happens... i haven't receive the service yet... so why should i give a tip??? what if the service is horrible??? it is not an obligation for us to leave a tip anyway... it is voluntary... if we are satisfied with the service, then we give it... otherwise, we don't have to... take care and have a nice day...
1 person likes this
• United States
27 May 08
That was my reaction. I was like what? It caught me off guard for sure. I agree with the I have not received service so why would I leave a tip. When she asked how much I wanted to leave I was like I don't know yet. I was thinking like you what if the service is horrible? Going to start carring cash to prevent that from every happening again.
1 person likes this
• United States
27 May 08
I won't tip a horrid waiter/waitress! I leave the tip according to their service provided. An average service deserves an average tip, perhaps 12%. An outstanding service deserves the comparable tip and I generally give 20%, sometimes more, for an outstanding server. The only time I will pay an up front tip is when I'm bringing a party to the restaurant and we have a specified server the entire time. They deserve a tip if we're their only customers.
1 person likes this
• United States
27 May 08
You have a pretty good system it looks like. I in the past have always tried to leave something unless it was horrible. With everyone's help here I think I am done tipping bad service. I like your way of doing it, it is kind of like a server rating system. Thanks for the help.
1 person likes this
@Bd200789 (2994)
• United States
27 May 08
I wouldn't put a tip on my credit card. I thought a tip was supposed to depend on the quality of the service, too. I don't think that is right.
1 person likes this
• United States
27 May 08
I am learning through this post that it is best not to use a credit card for tipping. I am officially done tipping bad service and done using a card to tip.
1 person likes this
@Latrivia (2878)
• United States
27 May 08
Well, if you paid upfront with a credit card, they may have assumed you didn't have the cash for a tip. Some people leave tips just for the sake of leaving a tip. I'm picky with my tips. Good service gets you the full 15%, average service gets you 10%, and crappy service gets you a couple pennies and a fortune cookie paper with a message about improving your attitude. The only time I left this kind of tip was when I went to a Chinese buffet and found the waitress to be way too resentful towards us. I don't like it when the serving staff glares at me through the window when they think I'm not looking, nor do I like it when they try to rush me out when it's not even closing time. Both actions will earn them a tip on how to improve themselves - nothing monetary, though. I get that being a waiter or waitress can be trying - but I do my best at my job, even on the worst of days. It wouldn't kill them to do the same. If they don't even try to be okay at their job, I'm not going to try to be a nice customer, either.
1 person likes this
• United States
28 May 08
I love the fortune cookie comment. It brought a smile to my face. I have seen where several people here have mentioned like a rating for giving out tips and I think that is a great idea. I agree that being a restaurant employee is more than likely hard and sometimes thankless but like any work done it should be done right and with a positive attitude.
@Chadanne (253)
• Philippines
27 May 08
I only give tip when the service is good.
• United States
27 May 08
I think that should be the way it is as well.
1 person likes this
@Elixiress (3878)
27 May 08
I am assuming that you are American? I have heard a lot about Americans thinking that tipping is a necessity and not optional, because waitresses and stuff do not think that they are paid enough without tipping. Over here in the UK, we don't have to tip and no one ever asks for tips, tipping here is completely optional and you only tip out of politeness or good service and usually I just tip the change.
1 person likes this
• United States
27 May 08
Yep I am American. The UK sounds like what we used to be, optional tipping because someone did an exceptional job. That is the way it should be.
1 person likes this
@Elixiress (3878)
27 May 08
I agree. I think it is great that tipping here is seen as a reward not a wage.
@ANTIQUELADY (36440)
• United States
27 May 08
if i don't get good service they don't get a tip, plain& simple.
1 person likes this
• United States
27 May 08
Very well put. I am learning that I should be more like that. Starting today that will be how I look at it.
1 person likes this
• Canada
27 May 08
I have a standard tip I generally leave, and if I am impressed with the service I leave extra.
1 person likes this
• United States
27 May 08
Do you leave the tip even with bad service? Do you think tips should be handed out in advance before the meal is even served?
1 person likes this
• Canada
26 May 08
I agree with you. I don't tip at all, anymore, because it is so EXPECTED, that if service is exceptional, people won't know it. There are a few places that I go regularly, and I ind other ways to show my appreciation for the staf....like bringing back souveniers for them from my travels!!
1 person likes this
• United States
27 May 08
Because it is so expected, that if service is exceptional, people won't know it. That hit it right on. I want to recognize the ones that give outstanding service. souveniers sounds like a neat way to tip.
@sid556 (30960)
• United States
14 Jun 08
In some places, they just include it in your bill. I was in a restraunt once and I left cash on the table and later inspected my recipt and saw the tip was figured in...I double tipped. I was travelling so I just let it go but they did not say anything when the brought me the bill. I just paid it.
@sid556 (30960)
• United States
15 Jun 08
I did get good service but the waitress had no idea that I was going to leave a tip on the table and I did not realize that the tip was included in the bill. I guess it was clearly stated on the bill but i just glanced at the amount due and paid.
• United States
14 Jun 08
Did you get good service when you double tipped? Usually when they know they are getting the tip the service isn't very good. Some people though really act like they love their job and are glad to have you there. I hope that is the kind of service you received.
1 person likes this
• United States
15 Jun 08
It is good to know you got good service. I really should start looking at my receipts more that kind of makes me wonder how many times I might have done that myself. I know I have caught it once. Thanks for sharing.
@ch88ss (2271)
• United States
28 May 08
I totally agreed. It is sometimes very odd to see that even at buffets they expect a tipe for the same amount of what you would pay your server at a sit down and dine place too. Though it is the first for me to hear that they want tip ahead. Odd but anything is possible these days. i hope you enjoyed your vacation.
@ch88ss (2271)
• United States
29 May 08
That is great you had a good vacation. I have not eaten out in so long that I forgot what the tips are. But the last time we were in Vegas, the buffet did not ask for tips ahead. But I don't pay attention to much, I will check it next time I am there probably a year from now. tks,
• United States
29 May 08
I just got back a couple of months ago from Vegas and now that you mention it I did a couple of buffets there and paid upfront with a credit card without being asked for a tip. I hope you get to go back to Vegas soon. It took me 10 years to get back and boy had it changed.
• United States
28 May 08
Thank you, we did have a wonderful vacation. I don't even know what the standard tip for a buffet is. We just usually leave a little tip for places like that. When I was asked up front it overwhelmed me and I am thinking I don't know, what is appropriate? I guess it has been a while since I have been to a prepaid buffet because I am hearing some say it is not uncommon when you prepay with a credit card.
@ANTIQUELADY (36440)
• United States
25 Jun 08
i would never tip up front. my tip depends on the service i grt. if it's bad service they don't get a tip. if it's good service i leave a nice tip.to me that's what tipping is all about, the service you get.
• United States
25 Jun 08
I have to agree that it is about the service you get. unfortunately all to often now a days it is almost a requirement.
@ANTIQUELADY (36440)
• United States
25 Jun 08
well, they can forget any requirements . i think whether i leave a tip ir not is strictly my buisness, i nearlyalways do but if i was to get bad service, i want/ that's just the way i am. don't go out to eat much. guess it's a good thing i don't.lol
@nanajanet (4436)
• United States
28 May 08
I won't pretip. That's why I won't go on cruise ships with freestyle dining (well not just that reason) because they pretip the waiters and the service stinks!! In the ones with scheduled dining, we get great service and tip well, too.
• United States
28 May 08
I don't blame you for not pretipping and I think my days of prepay eating is done as well. The service is awful, the food usually is not very good, and the asking for a tip upfront was rude I feel. I used to want to go on a cruise but I hear from a lot of people that there are hidden fees and gratuities on your purchases. I am checking into the all inclusive vacations for our next vacation the one I am looking at doesn't allow tipping at all.
• United States
29 May 08
I might have to check into that RC. I just wouldn't want to get off the ship and be told oh by the way you owe x amount of dollars. But thanks for the heads up and I will check into that one.
@nanajanet (4436)
• United States
28 May 08
I travel on Royal Carribean and never had hidden fees. I don't know if what you heard is true because it's not my experience. It's the most fabulous trip, and affordable (more than most people think). It includes all meals, you transportation and room.
@cukal6 (146)
• United States
27 May 08
I was just talking about this yesterday. I went on my first cruise last fall and the first night on the ship I ordered a drink. When I got the bill there was a 15% gratuitiy automatically added in, then there was line for me to write in an extra tip. What!? That is absolutely ridiculous. Needless to say, I didn't order any more drinks the entire trip. I completely agree that you should tip based on service, not just because you're there.
• United States
27 May 08
wow a 15% tip just for a drink and then a line to write in more. That is totally absurd. The sad part about that is not everyone even notices the part of the receipt that says it is added on. I don't blame you for not ordering any more. I think I will stay away from cruises if that is the way they are. I am going to try an all inclusive for our next vacation no tips no surprises just one price and all you can eat and drink.
1 person likes this
• United States
29 May 08
Sounds like all inclusive is the vacation for me then. I think it sounds heavenly to vacation and not worry about tipping, meal and drink cost. Sounds like what a vacation should be about just relaxation and fun with no stress. It sounds like you have done them before which resorts did you stay at?
1 person likes this
@cukal6 (146)
• United States
27 May 08
We love all inclusives, and that's what we're going back to this summer. You don't have to worry about tipping for your entire vacation.