I am so mad!! Just got back from Walmart

That really sucks. But that is what to expect from Wal-mart. Maybe you should save the receipt and get your refund the next time you are there or get a refund over the phone if you paid with a card. The manager's name should be on the receipt. Call them and let them know that someone isn't doing their job. They can't fix what isn't broken. However I feel that they do it deliberately.

That is why when I am at Walmart and I grab something that is on clearance I scan it under one of those price checker things before I even think about going to the register with it. I hate it when that happens to me. Even more so when I forget to look at my receipt before leaving the store.

Yeah, I have had that happen before. I always get so mad at myself for it too.

It should still be time enough to take the toys back with the receipt, even if they ARE opened, and explain what happened. Even if you cannot get back there this weekend, most stores have at least a 30-day return policy. If you speak to a manager just tell him what happened and say you're very unhappy. If that manager doesn't seem to be sympathetic, ask him for the number to the corporate center, get his name, and call the place with all your information such as the details of how you were overcharged, and how the manager you spoke to did nothing about it, and tell them you don't apreciate this treatment, that you can understand a simple mistake, but that the cashier should have been more attentive as well, and the manager did nothing to satisfy you. Usually corporate centers care more and will give at least some incentive to keep shopping there, such as a rebate of what you paid extra, some coupon like a 10% off your next shopping day, or something... This is something that makes me mad as well. It's not so much the mistakes of the cashiers, because they are often busy and cannot know every sale price of thousands of items in the store, but when I try to get something resolved, and I know I am in the right (I have the receipt, it's the correct product, correct size, correct date of the sale, etc) and the manager is so rude it's totally unacceptable! Anyway, enough of my own venting, sorry you had a bad experience. Good luck!

That's why I use the U-scan, no matter what. I don't care how many items I have or that the cashier and other customers give me the evil eye. I can ring things up at my own pace and pay attention to the prices. I can pack it myself and don't have the flour pack on top of the eggs, lol. And yes, I can deal with the tantrums and meltdowns and not miss a price scanned. Walmart has been especially bad lately with not having their clearance/sales prices in the system. If you don't pay attention, you lose out. Since I usually go at around the same time, the cashiers at the uscan know me and know that I have always been right. They simply overwrite and put in the sales price I tell them the item was priced at. They know about the problem, too. If I would have been you, I would have returned the item the next time I would go to the store. Of course being that it is a toy for your child, it's a little harder to say that it needs to be returned. If you don't want to use the uscan, try to put such sales item on conveyer belt first or last. Then you have an easier way to pay attention and to see if it rings up right.

It sure can be frustrating when that happens. I think what is worse is when they totally forget to put something in your bag that you paid for so you have to go back to the store and get it.

Yes this sort of thing has happened to me to because i don't have a good memory for things, we have a policy here in Australia if you are over charged on a listed price and you correct them you get it for free, my sister has a fantastic memory for these sorts of things can have a trolly full of things and remembers every price and watches at the checkout, nearly every trip to the supermarket she gets at least one thing for free, at one time she came home with three free items, i wish i could remember the prices....

I dont work for Wal-mart, i am a merhandiser... I would do this. 1. make a photo copy of the receipt, 2. keep all packaging 3. Contact Customer service, and inform them of the error. I am sure the next time you go to the store they will honor the sale. I was able to get a refund for an error made this way the next time I went into the store. Good luck

Gosh, sweetpeasmom, that is pretty annoying. Don't ya just hate feeling like you have to watch every single clerk like a watchdog to make sure you get the price you're supposed to get? Sorry that put you in such a mood. But, I know what you mean. I like your attitude, though. You just quickly got over it and vowed to do it differently the next time. Good for you. I try to look at it this way: there are also times when maybe we are charged less for an item and didn't realize it until later. I like to think it all evens out. Take care, sweetpeasmom.

That's a lesson I've been trying to learn for years! I've often paid full price for a sale item just because I totally forgot to keep a close eye on things, or I was busy with something else. How lousy it is to be mad at myself!

Add this to the ever growing list of complaints from shopping at Walmart. I actually like shopping there at times especially when I know exactly what I am getting so I get in and out quickly. Did hear a horror story this past week about to girls who went shopping at Walmart. One of them needed a shirt so they stopped by. After finding one they paid for the shirt then proceeded to the restroom to change. One of the girls had the shirt out of the bag and was about to remove the tags when a customer service person popped out of one of the stalls and told the girl with the shirt not to pull off the tags. She did. The situation esculated to the point that the police were called in. While the Walmart employee was calling the police another was watching them in front of the check outs. There were some loud comments made by the employee regarding stealing a shirt. Imagine how these two girls felt. As it turned out the girls did have the receipt, the Walmart employees were verbally scolded by the police and Walmart lost another two customer.....

i hate when that happens because sometimes if it is not less than a certain amount i wont pay for it and then when i finally get home and see it was more i am so mad but at the same time so tired to go back to the store.but i have learned my lesson, now when the cashier is scanning the items i watch the price of each item as it beeps over the register.

aww now that is annoying!! just when you think you got a bargain..

Yeah that can be a bummer :D More attention next time ^^ if possible with you kids :D Well have a nice day:)

Sorry to hear that you didn't get the sale price toys, but that is okay you will get it back some how.This has happen to me from time to time and i don't have to have my child with me I just buy alot of items all at once and get to the checkout and realize wow that price sound like alot, but I pay it no attention really until I'm back home like you was and then I am mad, but hey I say just was you say OH WELL!! Great Day!

sweetpeasmom hi I am told that Walmart is famous for charging full price on sales items so it really pays to watch like a hawk when they ring up things,I too usually do not watch like I should and have had that sort of thing happen to me, so you are not alone. we just need 'to be more watchful. shopping with little ones is a challenge in itself.

Sorry to hear about that overcharge. I am a customer service at Wal Mart. If you still have your receipt, and the next time you go into Wal Mart or near there, take your receipt up to the customer service desk and they can refund the difference to you. Good luck You should not have any problems getting the difference back.

Good day.. Yes it can happen if you're not careful. for one thing items can be misplaced from it's original shelf and can be mis-priced if you don't check it's tag directly. It pays to be really attentive to what we're buying.

I have been through situations like this loads of times and have had to make numerous trips back and forth to the supermarket! So nowadays I make sure I check the bill before i leave the supermarket.

Aw! that sucks! I know the Wall-Mart workers do not do those kinds of things on purpose, and after all it is ones fault for not checking things before leaving the store, although who has the time to do so. But, I guess you can always go back and tell them that you got the wrong item, they are usually nice in those situations and rarely say no.