No longer available! I am angry!

@jillhill (37353)
United States
August 21, 2008 7:46pm CST
It was brought to my attention by a friend that they had tried to order one of my books through Barnes and Noble, and another friend tried to order it through Amazon! And both were told.....not available. Well I contacted my publisher and they told me that my availablity contract had expired a year ago! Oh...they forgot to tell me! We got the book reinstated to all the outlets but I am still very angry! It makes me wonder how many sales I could have had if someone had been on the ball and contacted me!!! I am so angry! Wouldn't you be angry? Or do you take things like that in stride?
7 people like this
22 responses
@mands61123 (2098)
22 Aug 08
hey jillhill i'm not surprised you are angry thats what they are there for. Try not to dwell on it think positively at least you have corrected the issue now how long might it have been before you'd known otherwise. Do they not keep details of enquiries? I didn't know you were a writer what books have you written? I am currently writing a lens on another author and have done and interview as an insite perhaps at a later date i could do a similar project with your self. Good luck with everything there might be a new surge in sales with it now being available you never know!
@jillhill (37353)
• United States
22 Aug 08
I have two on the market and am just finishing my first romance....yikes! LOL...you can check my website on my profile page if you care to!
1 person likes this
@ellie333 (21016)
27 Aug 08
Hi Mands, I have read one of Jills and are waiting for the second to arrive, but the stories in the first one moved me to tears. Can't wait to read the novel. Huggles. Ellie :D
1 person likes this
28 Aug 08
When i get some pennies i'm gonna go on and order them and when im a bit quieter cos i have a few projects at the moment i'll interview her if she'll let me and do a lens about the book. I'm just finishing Kay Crists which is the one i'm doing at the moment.
@ellie333 (21016)
22 Aug 08
Hi Jill, I did in fact get an email from Amazon yesterday saying this and was going to email you to say they were unable to supply so how could I get it. I received the first one ok but not the second. I would be very angry over this as like you say you don't know how many sales you have lost because of it. You happened to know about these orders otherwise you really would still have not idea this had happened. I would be asking for some sort of compensation from them for loss of earnings. I am sorry this has happened. Does it mean that now this is resolved I can reorder now then and obtain this time as really looking forward to reading it. Ellie :D
1 person likes this
@jillhill (37353)
• United States
22 Aug 08
Yes...you should be able to reorder and many thanks to you because if you hadn't ordered it and not recieved it I would still not have known that the contract had not been renewed....in fact I wasn't even aware that I had a channeling contract! So many thanks Ellie!
1 person likes this
@ellie333 (21016)
22 Aug 08
Hi Jill, Right I will go now to Amazon and re-order a they have credited account saying it was unavailable. I am so glad you managed to sort. I was thinking about it earlier today and what I would suggest you ask them for in way of compensation for not informing you (your publishers that is) is the sales from the previous year plus an additional 20%. Just a thought. I am still looking forward to reading it and you must also let me know when you finish you latest one. Ellie :D
@ellie333 (21016)
27 Aug 08
Thanks for the best response, appreciated. Ellie :D
@carolbee (16230)
• United States
22 Aug 08
I totally agree with you. Don't blame you a bit for being angry. I wouldn't take a situation such as you mention in stride. I can tell you that I would keep close records of all information available if I had books on the market. I'd make sure I knew when the availability contract expired and keep records of any and all sales, if there is a way for you to track sales. When it comes to money I am right on top of things especially if it's any kind of earnings. Much success and have a great weekend, carolbee
@carolbee (16230)
• United States
22 Aug 08
The publisher deserves a good chewing out from you. Go get 'em. That doesn't seem right.
@jillhill (37353)
• United States
22 Aug 08
Thanks Carol....I do keep records but this was the first I heard of it!
• United States
22 Aug 08
I'd be very angry and I think you might want to change publishers. Or at least seek out legal help since this was lost earnings because they didn't notify you of the expiration. I'm surprised they didn't notify you since your lost earnings is lost earnings for them, too. I'm not sure if there is anything you can do but make sure you check out this for future expirations so you don't have the same thing happen again. I'm sorry this happened to you, though. I'm in the process of starting my own publishing company and I will keep this incident in mind so that my clients don't go through this.
@jillhill (37353)
• United States
22 Aug 08
Good for you. I didn't even know there was such a thing. It's called the channeling contract....so that it's available to barnes and noble etc...if you want to make a note of it.....and good for you for starting your own publishing company!
22 Aug 08
ohh how fantastic good luck whimsy hope all goes well for you hun let us know your site etc when your all set up then if anyone i know is looking for someone can forward them your details
@lilybug (21107)
• United States
22 Aug 08
I meant to tell you that the other day. I did find a site where I could get it. Then had them used for $1.99 and a brand new one was listed at over $200. You have every right to be angry. Who knows how much money you could have been making.
1 person likes this
@jillhill (37353)
• United States
22 Aug 08
Wow! Over Two hundred dollars?
@onlydia (2808)
• United States
22 Aug 08
I would be very upset. Angry would not be the word. You write. oh my gosh I'm proud of you. I love to read. let me know the name of book and I will try to get it. or is it book's? that is so cool. I can hardly type on here let alone write a book. wow. yes I would be upset. as well.
1 person likes this
@jillhill (37353)
• United States
22 Aug 08
Check my profile page and they are on my website...and thanks so much for asking.
@cher913 (25781)
• Canada
22 Aug 08
no, was there a contract that you signed? i would look into that because you may have some legal recourse in this case. something should happen so that this doesnt happen to another writer.
@jillhill (37353)
• United States
22 Aug 08
No.....until they returned my call I wasn't even aware that I had a contract...it's called channeling...but now I do!
@foxyfire33 (10005)
• United States
22 Aug 08
That is horrible! Had it
@foxyfire33 (10005)
• United States
22 Aug 08
Sorry, I had to get up and one of the kids hit the submit button I guess! Ok, Had it been an oversight of a few days or a week, it would be a bit more understandable, but a full year! That is really bad business. It's too bad they can't compensate you somehow for those lost sales. I didn't realize you had a book! That must be exciting!
@jillhill (37353)
• United States
22 Aug 08
I actually have too....you can visit my website on my profile page if you want to....I am not as angry today....but last night whoa....I was very upset!
@MH4444 (2161)
• United States
28 Aug 08
That is terrible. Did you check the contract with them? If they are obligated to send notice to you then you can make them care. I am so pleased with your progress in books. That is completely cool. Congrats.
@jillhill (37353)
• United States
28 Aug 08
They said they did send notice...but I keep not only a copy of an email...but I keep the email in my account! So I know they didn't! But we did get it straightened out now! And thanks!
@schulzie (4061)
• United States
22 Aug 08
Wow, I would be extremely upset too! I don't understand why they would not have notified you before this happened? So, what is the name of the book? Are you an author? That is really cool if you are! What is the subject of the book? Also, do you sign copies and mail them out on request? Enquiring minds want to know. Have a great day and happy myLotting!!!
@jillhill (37353)
• United States
22 Aug 08
I have never signed and sent them...my website is on my profile page and the links to where you can buy them! And yes I am an author! LOL......
• United States
22 Aug 08
I would be angry too jillhill!! You could've had some major sales and for them to be so irresponsible is ridiculous. Can you tell me the names of your books? I love to read and wouldn't mind reading some of your material. Thanks a lot and God Bless!
@jillhill (37353)
• United States
22 Aug 08
My website with the links is on my profile page! Thanks for asking!
@valeria1 (2721)
• United States
22 Aug 08
I would find the responsible person and I would calculate aproximatelly how much money I could have made and I would hire a lawyer and sue them for losses and damages!
@jillhill (37353)
• United States
22 Aug 08
I should...!
@Jenaisle (16568)
• Philippines
22 Aug 08
That's not good...tsk, tsk,,I too would be angry if that happened to me. I would like to buy one of your books on my next payout. I hope they're not very expensive. Something I can buy on a one month payout at mylot..lol... It's good all was resolved. All the best.
@jillhill (37353)
• United States
22 Aug 08
If you are serious on my profile page is my website and links to where you can buy them! THanks sweetie!
@berrys (864)
• Singapore
22 Aug 08
wow!! your an author thats great!! always wanted to be one but just wasn't cut out for it. anyways what kind of genre's did you write and could you tell me the title of your books I might wanna pick up a copy and see if your any good (kidding I know your good, so i shall buy and be amazed XD)
@jillhill (37353)
• United States
22 Aug 08
On my profile page is my website..you can find the links there! And thanks for asking!
@gabs8513 (48686)
• United Kingdom
22 Aug 08
Wow Jill that is terrible I would have thought that they would have let you know I have just finished a book about my Life lol I have a Friend is looking at it and editing it for me whatever that means lol I don't know if I will ever be able to publish it as 1, I would not know where to start and 2. It is probably not worth publishing lol but it felt good writing it I am thinking of a writing a book now called Life with Gissi but I don't know yet To answer your Question, yes I would have been angry to as you should have been made aware of it
@jillhill (37353)
• United States
22 Aug 08
I wish you very much success with your book!!
@Fishmomma (11658)
• United States
22 Aug 08
A full year that is terrible. I would have been quite angry. Sorry this happened to you at this time.
@jillhill (37353)
• United States
22 Aug 08
Thank you fishmomma!
@PearlGrace (3171)
• United States
22 Aug 08
Uh, I would be angry. I don't even know what an availability contract is. But you'd think they would describe it to the authors in advance and let them know the terms and conditions of it. That is so frustrating. I asked my husband if he'd ever heard of this type of contract (he's well-published) and he said, "no." He writes nonfiction, so there may be a difference between fiction and nonfiction, in terms of how those contracts are handled. Good luck and hope you get that taken care of right away.
@jillhill (37353)
• United States
22 Aug 08
It is actually called channeling.....and that means that it's available through all channels..barnes and noble...etc.
1 person likes this
• United States
22 Aug 08
i would be pissed to high hell!! i thought they had to notify you!?!?
@jillhill (37353)
• United States
22 Aug 08
THey said they did send me an email....but I keep all my emails in my email account besides running off copies of them and they never sent me an email! Buggers!
• United States
22 Aug 08
I would be angry, too. A year is a long time for such an "oversight."
@jillhill (37353)
• United States
22 Aug 08
Yes.....they lost money too!
@dagda24 (366)
22 Aug 08
I had an availability contract with my first publisher, which I signed with them. The expiration date was clearly stated in several places on the contract and I was provided with a copy of this. One of the clauses of the contract was that renewal of such had to be instigated by myself, and that this would not be done by the publisher. So, whilst I can see that you'd be upset they did not contact you, there may have been forwarning of this in the paperwork that you completed with them.
@jillhill (37353)
• United States
22 Aug 08
This is the first time I have heard of a channeling contract! I have had my book on the market since 2001 and never had even heard of this! My other publisher doesn't have this either! Who is your publisher?