AirTran Apologizes to Detained Muslim Passengers

@anniepa (27955)
United States
January 13, 2009 6:51pm CST
I'm surprised nobody else has posted anything about this story. I'd been ready to start this discussion several days ago but somehow it got lost in my pile of possible topics and forgotten until now! http://www.nbcbayarea.com/news/us_world/Group-9-Muslims-Kicked-Off-DC-Flight.html On New Years Day a group of nine Muslims, most of them from one family, were traveling from Washington D.C. to Orlando, Florida when they were kicked off the plane due to something another passenger overheard one of them saying and found to be suspicious. "We were talking about seat placement," one of the detained passengers said. "We were in the back ... started talking about safest place to sit. Maybe someone gleaned into that that we were planning to do something to the plane." Here's more from the above article: "At departure time, the captain informed the airline that there were two federal air marshals on board who contacted local Washington law enforcement officials for a security related issue on board the aircraft involving verbal comments made by a passenger and overheard by other passengers. The airline then advised the Transportation Security Administration. "Upon arriving at the gate and interrogating several passengers, the TSA determined that the 104 passengers on board must deplane and all passengers, crew and bags should be re-screened. After the re-screening of the passengers, crew, bags and the aircraft, 95 passengers were allowed to re-board the aircraft and nine were detained for interrogation by the local law enforcement officials and the TSA. Flight 175 departed nearly two hours late and arrived safely at its destination. AirTran Airways complied with all TSA, law enforcement and Homeland Security directives and had no discretion in the matter." AirTran Airways spokesman Tad Hutcheson called the incident a misunderstanding but defended the company's response. He said the airline followed federal rules and did nothing wrong. CAIR said the passengers who were detained were refused re-booking by the airline despite being cleared by federal authorities. "The FBI agents actually cleared our names," Inayet Sahin, one of the family members kicked off the flight, told CNN. "They went on our behalf and spoke to the airlines and said, 'There is no suspicious activity here. They are clear. Please let them get on a flight so they can go on their vacation,' and they still refused." Hutcheson said the passengers were given a full refund and are welcome to fly on AirTran now that the investigation is complete. He and a federal Transportation Security Administration spokeswoman said the pilot was right to postpone the flight. (End of excerpt) I'm actually a big fan of AirTran Airlines but this story disturbed me a bit. I'm not disputing that they were right in detaining the passengers to begin with because you can't be too careful these days but once the FBI agents cleared them and told AirTran they were clear to fly they still wouldn't allow them back on board and the family was forced to get tickets to fly on another airline. What do you think? Annie
1 person likes this
8 responses
@Rosekitty (19368)
• San Marcos, Texas
15 Jan 09
I can't believe these people aren't making a big stink about it cause they were wrongfully detained and i'm sure embarresing for the whole family. These type of things is what makes it hard for any Muslims that try to just do what anyone else does..
1 person likes this
@anniepa (27955)
• United States
15 Jan 09
It's really very unfair to them. There was a doctor in my hometown who was literally destroyed and run out of town shortly after the first Gulf War because he was of Iraqi descent. He was born in the U.S. and had lived here his whole life, was an excellent and respected surgeon and a generally great guy but that didn't matter to some of the bigots around here. Annie
@CRIVAS (1815)
• Canada
14 Jan 09
I hearsd about this on the news and I was appaled. I cannot believe that these poor people were treated this way. I am sorry to say but when I fly I think about worse case scenareos too. If the plane does go down for any reason. I would like to try to be in the safest place possible and it's not because I am personally planning to bring the plan down. I think that this family was treated this way because of their nationality and I think it is unacceptable. Next thing you know they are going to be banned from flying all together. I think it's even worse because the family was checked out and still not allowed back on the plan. I am sure that God is frowning down on them all at the airport. Just terrible that some people actually have to deal with this daily because of a few racist people. It just makes me sick to think about people being treated like this. I hope that one day we all learn to get along.
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@anniepa (27955)
• United States
15 Jan 09
I'm sure you're right, had they been a family of blue eyed blonds that comment wouldn't have been given a second thought. It really is very sad. Annie
@Bd200789 (2994)
• United States
14 Jan 09
I posted a discussion about this about a week ago. I understand why the airline detained them in the first place, but I can't understand why the family wasn't allowed to fly on that airline after they were cleared. At least they got a refund, though.
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@anniepa (27955)
• United States
15 Jan 09
I'm sorry I missed your post! I'll go back now and check it out. Annie
@Taskr36 (13963)
• United States
14 Jan 09
You know I was going to post about this a week or two ago and forgot it as well. I truly do feel that proper procedures were followed and everyone, especially those detained, acted properly and made it a much less troublesome experience than it could have been. I'm rather disappointed that it took AirTran so long to apologize as the one thing I felt they did wrong was not allowing them to book another flight. These people were inconvenienced enough and shouldn't have had to travel on another airline. Frankly I think they deserve vouchers of some sort for a future flight.
1 person likes this
@anniepa (27955)
• United States
14 Jan 09
I agree. AirTran said they're "welcome to fly with them again" or something like that and they refunded them their money. I guess they'd better refund it since they didn't fly! The detainees did take it well, didn't they? I'm not so sure my husband would have been so nice...lol! Annie
@iriscot (1289)
• United States
14 Jan 09
I can understand the airlines' decision to refuse them boarding the same aircraft as this would have made it a very unpleasant flight for those passengers who saw the incident and saw that those passengers were allowed to re-board the same plane. It would have been very uncomfortable for both groups. The airline could have given them the option to take a later flight on their airline, this could have resolved the incident without any hard feelings, tho it would have caused a delay for the 9 muslim passengers. It looks like it was a very touchy situation. Put yourself on that flight, how would you have felt about it?
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@anniepa (27955)
• United States
15 Jan 09
That's a very good question! I'd LIKE to believe that if I'd been told the FBI agent had checked things out and cleared them to fly I'd be fine with it and I'm sure I'd have felt terrible for those people for having been put through this. Annie
@ZephyrSun (7381)
• United States
14 Jan 09
I read this a few days ago and couldn't believe what I was seeing. It's very sad and I'm so glad that 9/11 happened after I flew on a little plane and freaked out lol. I would have been banned forever lol
1 person likes this
@Opal26 (17679)
• United States
14 Jan 09
Hey annie! I did read about this story when it happened. I was kind of surprised that even thought these people were cleared by the FBI that they still weren't allowed to fly Air Tran. I don't agree with that decision. The comment that they did make was blown out of proportion in the first place and it was bad enough that they were put through all the interrogation and were cleared. They seemed to not be too angry and just wanted to be able to reach their destination without any further problem and Air Tran I feel was entirely wrong in not honoring their original tickets. After all they were cleared by the FBI, so why would Air Tran still not allow them to fly? I don't feel that was a fair decision on the part of the airline.
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@anniepa (27955)
• United States
14 Jan 09
I didn't think it was fair either. They were lucky they were able to get a flight on another airline and that they were able to pay for new tickets and still be able to go on vacation! Let's face it, everyone wouldn't have been able to do so. That original comment wouldn't have caught anyone's attention if they weren't Muslims, in my opinion. Annie
@sahmof2 (274)
• United States
14 Jan 09
I was surprised at airtran also when I fly they are my frist choice but I don't know if I'll be using them anymore not letting those people back on after the FBI cleared them seems a little discriminating to me. Airtran didn't even apologize until later in the day at first they weren't going to refund them the ticket amount.
1 person likes this
@anniepa (27955)
• United States
14 Jan 09
I know, they really disappointed me too. Heck, they were just a family going to Orlando, just like we usually are doing when I fly AirTran. I guess I'll have to really watch what I say! Annie