My firefox redirects to ask.com

@minfas (878)
Sri Lanka
February 22, 2009 5:58am CST
I recently installed something, i remember it came bundled with ask toolbar. Later i uninstalled that program along with the ask toolbar. But since then when i go to websites, sometimes if the site is not available or sometimes even if the site is fine it redirects to ask.com sponsored search results. I tried installing the ask toolbar again and then uninstalled, but still the same. I even sent mail to one of ask.com's department but they didn't reply. How do i stop this redirecting. It is really annoying ??
6 responses
• India
22 Feb 09
i think it is better to change some settings in "about:config" section but be sure it will make your firefox bad if you change some important settings.
1 person likes this
@minfas (878)
• Sri Lanka
22 Feb 09
Yes i did in the about:config menu. Seems fine until now, have to wait and see until tomorrow if that comes again.
• India
23 Feb 09
i think you may not get because you have done it in "about:config" section it is saved for ever.
@minfas (878)
• Sri Lanka
23 Feb 09
Yes i am not getting now.
• India
22 Feb 09
go to control panel and check in add/remove programs if the ask.com toolbar is installed... if its there then remove it.. check in your firefox toolbars and remove this toolbar... the last option would be re-installing your firefox thank you
@minfas (878)
• Sri Lanka
22 Feb 09
If it is in firefox it will show under the add-ons window. Its not there also. I don't think re-installing firefox will help.
@minfas (878)
• Sri Lanka
22 Feb 09
I came to know now that it is included in the latest version of firefox update. I tried going to the about:config screen and reset the ones with ask.com toolbar
• Poland
22 Feb 09
I don't think its with Firefox latest update as I have updated and don't have this problem. I found these sites maybe they can help. http://dl.ask.com/toolbar/moz/faq.html#na3 http://www.ehow.com/how_4792506_remove-askcom.html?ref=fuel&utm_source=yahoo&utm_medium=ssp&utm_campaign=yssp_art http://www.free-web-browsers.com/remove-toolbar.shtml
• India
22 Feb 09
hmm run an antispyware that will help u remove this problem try one from safer-networking.org its called spybot search and destroy happy lottin and have a nice day
@minfas (878)
• Sri Lanka
23 Feb 09
Thanks for the info...i made changes in the about:config menu and i think its fine until now. Have a nice day
• India
23 Feb 09
oh well that is good :D glad u'r firefox is fine! have a nice day!
1 person likes this
@kumarpslv (3216)
• India
22 Feb 09
You might have installed recently some software, which contains the ask.com set up. In the set wizard or installation wizard, a check box will be there to ask us the permission whether to install or not? Most of will put tick mark on the check boxes without reading the content. That's why it is happening like this. The only way is to uninstall the recently installed software and also removing the ask.com tool bar in the add or remove programs, and the installing the software without checking that option. To find out the respective progtram, you try to run again by carefully reviewing each step, if you have installed more than one software. Then after finding the corresponding software, you can uninstall. Don't forget to retstart after installation or uninstalltion.
@minfas (878)
• Sri Lanka
22 Feb 09
I mentioned in the discussion that i already uninstalled it. It doesn't even display in the add-on list.
@user_786 (1338)
23 Feb 09
try deleting all temporary files, cache, form data , etc from your browser settings and try again, it might help
@minfas (878)
• Sri Lanka
24 Feb 09
I regularly delete those but that didn't help. Making changes in the about:config menu solved this.
@satyakam (1112)
• India
22 Feb 09
i'm also facing the same problem i think removing the toolbar should solve the problem but as it is not happening pl check the following articles http://forums.mozillazine.org/viewtopic.php?f=38&t=627084&st=0&sk=t&sd=a&start=15 http://forums.mozillazine.org/viewtopic.php?f=38&t=627084
@minfas (878)
• Sri Lanka
22 Feb 09
Thanks i read it. As per one of the reply in that thread i did change it here about:config menu in firefox