Have you ever experienced this situation?
By tonytt2009
@tonytt2009 (1706)
China
May 25, 2009 2:35am CST
Hi there,I'm not so happy today as I can not access my alertpay account to withdraw the money due to my forgotten PIN~~Opsss~~I've been tried for all the possible numbers but still didn't work`~thus I tried to click "forgot my PIN" which needs my two security question,without luck,I can only rememeber the first answer but leave the 2nd one blank,for sure I can not access to reset my PIN,so after many times tried today,I wrote to the support center to see how to get rid of this situation~
Feeling so sad!!!
How about you my friends?Have you ever experienced this?Using different PIN for different purpose and forgot some of them finally!!Just feel free to share~`Thanks!
4 people like this
7 responses
@mipen2006 (5528)
• Australia
25 May 09
I feel sorry for you tony. I only use one password, as in the past I had the same problem as you have now. I used to keep a shet of paper with all the information af different passwords for different sites, but one day I couldn't locate the sheet, since then I have taken the easy way out. I learned this with my ATM card also. I had so many numbers and letters in my head I tried three times to acess my acpount when the machine ate it! These experiences told me one acess number for all, and that I can always remember. Good luck mate.
2 people like this
@mipen2006 (5528)
• Australia
25 May 09
I'm not surprised since I haven't been there for ver a year.
1 person likes this
@mipen2006 (5528)
• Australia
25 May 09
I know there's an element of risk with only one password, but I'm willing to take it. Plus my memory is a little old now.
1 person likes this
@tonytt2009 (1706)
• China
25 May 09
Hi Mipen~hopefully I can fix this out with the help of support center~After that, I may try your method to use only one password,lol~~
BUT,I still think your old method of keeping password was not bad`~
1 person likes this
@mysdianait (66009)
• Italy
25 May 09
I had this same problem with my PIN on Alertpay just over a year ago. I contacted support too and they promptly responded and the situation was resolved within 24 hours 
I hope it will be the same for you and then I advose youto keep it somewhere safe like I do now - once bitten twice shy 
I hope it will be the same for you and then I advose youto keep it somewhere safe like I do now - once bitten twice shy 2 people like this
@tonytt2009 (1706)
• China
25 May 09
Thanks for your advice~I will check my email to see if they give me a feedback~
2 people like this
@mysdianait (66009)
• Italy
25 May 09
Fingers crossed for you! 
Keep us informed please as I'm sure it will be resolved and then that's good for others to know too as I'm sure you will not be the last one that this will happen to.
Keep us informed please as I'm sure it will be resolved and then that's good for others to know too as I'm sure you will not be the last one that this will happen to.2 people like this
@tonytt2009 (1706)
• China
25 May 09
Hi,just as I mentioned below~my PIN has been reset by the alertpay,very quick action,right?So,never worried about this in the future as long as you remember your personel information that filled in when you registered!!
Thanks for your attendtion.!!
2 people like this
@kun2349 (23381)
• Singapore
26 May 09
lol =D Looks like this is a common problem among many ple.. hehee ^_^ IT had happened to me too, and i was exactly like u, fogotten my pin as well as one of my security question.. haha =D
After trying for a few days, i decide to give up on the account as it only has got a few $ in it, and i wanted to create a new account.. However the verification part took me weeks but still i'm unable to verify it.. haha =D
Finally i got my answer in mylot and another member was facing the same problem, and what she did was to email alertpay, telling them about it.. AFter a day or so, alertpay would reset our pin, and everything will be back to normal again.. haha =D
@tonytt2009 (1706)
• China
26 May 09
Haha~~great that we all sovled the problem in the end~it seems that alertpay moves quicker than before~my problem just lasted less than 1 hour~
Have a good day my friend~
1 person likes this
@tonytt2009 (1706)
• China
25 May 09
Nice that you solved the problem in the end,you're with the credit card issue after all,which shall be more complicated than the online bank I think!
Thanks for your response~~
1 person likes this
@sharlahodges (813)
• United States
29 May 09
I hope you finally found out what your pin was and got your money from alerpay. I have been so busy lately that I have not even got on Mylot so today I am trying to respond to all the discussions that I have not commented on lately.
1 person likes this
@tonytt2009 (1706)
• China
1 Jun 09
Well,thanks for your kindly response~my problem was done and the money has been used out~lol`~
@betsyhu (207)
• China
25 May 09
So bad news. If I were you, Oh, i can't imagine that.
Can you think about it carefully, for example,your PIN used often ? I only three password for everything need it. If i forget one , i will try other two.
Or, meet with so embarrassed thing, what i can do ?
2 people like this
@GardenGerty (157622)
• United States
25 May 09
I am glad that they responded so quickly to your support ticket. That is a nice thing to hear.
2 people like this
@tonytt2009 (1706)
• China
25 May 09
Actually,I can not remember anything about that!
BUT,thing has been fixed at the moment I red your post!!!Very very quick action!!
I just summited a ticket about my problem and they contacted me by email to ask some of my information,then,it's just solved !!!Very nice!!!lol
2 people like this
@GardenGerty (157622)
• United States
25 May 09
I keep my pins in a book as well as in a file on my computer. Some I do not really care to remember, though.
1 person likes this
