Starbuck Baristas will now have to share tips with management, is this fair?

@ladym33 (10979)
United States
June 3, 2009 11:30am CST
Starbuck Baristas will now have to share tips with management, is this fair? I don't think that it is managers draw a much higher salery and it is their job to help out when needed. I don't really think tipping in places like this should be a common thing anyways because they are paid hourly not a small pitence like waitpersons are given, and depend on tips. Tipping at places like Starbuck should pretty much be for exceptional service only. But if they do get tipped I don't think the managers should get a piece of that. What do you think?
2 people like this
11 responses
• United States
3 Jun 09
If the manager doesn't see the tip being handed does the employee still have to share it? Sounds like a little bit of Socialism to me. If I did the work I'm getting paid, if I impressed somebody and they want to give me a tip then its mine, not somebody elses just because they are above me.
@ladym33 (10979)
• United States
3 Jun 09
I am pretty sure tips get put in to a jar there. You raise a good point though, what if someone hands the tip directly to someone? They should get to keep that, that means the tipper wanted that person to have it.
• United States
4 Jun 09
The baristas aren't allowed to personally accept tips. Everything goes into a jar and then at the end of the week everything is added up and then it is divided among the employees equally depending on the amount of hours that they worked. My friend worked there and sometimes would walk away with $20 in tips/week when she worked often.
@matersfish (6306)
• United States
3 Jun 09
I'm not a fan of Starbuck's and their outrageously priced drinks, but, I have heard that some of those baristas are good at what they do, and quick and intelligent enough to take multiple orders called out. I am a fan of the regular working man in comparison with management! I've only met very, very few "managers" in my life that could actual do what laborers (for all intents and purposes, a barista is a laborer) do. Management usually has better documentation for education, a better line of connection, or a nose more willing to plant itself firmly in someone else's backside. For these reasons, I do not think management is entitled to someone else's work. Whether or not the baristas deserve to get tipped or not is up to the tipper, I guess. But trying to control what they do with their money is bogus. I'd like to know whose idea this was! This is like the government reaching in and taking more taxes, only on a privatized level now. lol It's bogus! Tell management to get on the line and make 20 different fancy liberal coffees in 2 minutes without a spilling a drop and still put those little designs in the top and then they might earn a tip! :D I don't know quite enough about Starbucks to say definitively that the managers aren't worth the tip. But if they're anything like other managers in the world, they don't.
@ladym33 (10979)
• United States
3 Jun 09
I agree. If the manager is working alone, and gets tipped then maybe it would be OK. But I believe the tips should go those the tipper intended it to go to.
@bobmnu (8157)
• United States
10 Jun 09
How long would the Baristas have their job if it were not for the manager? Who set the work schedule? Who has to answer if there are too many or too few baristas on a shift? Who do the Baristas call when they have an upset customer? Who has to settle disputes between workers? Who sees that there are sufficient supplies? When there is a rush who fills in? If someone goes home sick who fills in and then has to stay late to finish their work? There are good managers and bad ones. If a store does not turn a profit who is the one who gets fired - the manager. The manager is providing a service a little to the customer and a lot to the workers. When the manager reworks the scheduled so you can have the night off for that special date- isn't that a service and do you time him/her then? My daughter worked in a casino as a cocktail waitress and used to tip the bartenders and the bus driver who took her to her car at 2AM. Both of those people were paid more than she was, but she was paying for a service. I think it is fair.
@carolscash (9492)
• United States
5 Jun 09
First of all, if I go to Starbucks ( which is very rare) I never tip the barista as I figure that they make a hourly wage that is close to what I make an hour or more and so I should not be expected to tip. Also, I don't think that they should have to share their tips with management unless he or she is helping with everything in that order.
@hmkoct5 (2065)
• United States
10 Jun 09
I agree with you. I don't think the baristas should have to share their tips with the management. Management is already paid a higher wage. I wonder why they decided to do this. If management needs higher pay, the company should take care of it. It sounds like managers were complaining that it wasn't fair that the baristas got the tips.
• Philippines
4 Jun 09
What? and why? aren't they getting a higher salaries than the Baristas?? It's not fair, if they're not getting any bonuses anymore then why bother sharing them with the tips?? This will lead to abuse for sure and It might seriously affect the baristas work and could probably lessen the best services that they usually given to their customers..
@winterose (39887)
• Canada
3 Jun 09
normally I have an answer for everything but for this I really do not know. It depends on how the situation is set up, you have to know the inside workings of the organization. The managers may not make much more than the waitress etc, the waitress may make more than them because they have tips, I really don't know.
@ShepherdSpy (8544)
• Omagh, Northern Ireland
4 Jun 09
Some places let the person who interacts with the customer directly get the tip,ie,the waitress/team working that table,while others share out the tips collected from a pool on a regular basis to all floor staff..Customarily,Management are not part of this pool,as they're generally not "Hands On" in the Job,they're doing the paperwork,planning,and giving the orders,and are higher paid (Salaried) accordingly.If the (Paid by the hour w/o benefits?)Baristas are being given the tips,I don't see why the ones standing watching them do their job should effectively be putting their hands in the Barista's Pocket for a Share!
• United States
4 Jun 09
I think if your giving exceptional service then that tip belongs to you. you shouldn't have to share with managers, nor co-worker who are rude.
@lynnemg (4529)
• United States
4 Jun 09
I used to work at a restaraunt, and once in a while, the manager would have to help out with customers. Unless she was actually working the shift in place of someone who had called in, she never kept tips at all. If she was just helping us out to get through a bust time, she always split whatever tips were left on the tables she took care of between the girls on the floor. I think that every manager should work this way. If they are working the floor because they are filling in for an absent employee, and they have to be on the floor the entire shift, then, they should keep the tips. If they are merely helping out during a busy time, then the tips should go to those who are running around trying to take care of all of the customers as they are supposed to. I know many people who refused to tip if they knew that the person waiting on them was management or if they knew that the girls would not be getting the tips.
@zzyw87 (1254)
• Philippines
4 Jun 09
I also don't think managers should share in the tips too. It is just too unfair for the baristas. Managers, as we all know, are paid higher than baristas. Why should they share in the tips too? Also, baristas are the ones interacting directly with the customers and the customers are the ones giving tips. So it is only right that only baristas get tips for their service.