How does it cost £100 to take someone to hospital?

@RieRie (820)
July 31, 2009 8:40am CST
I had a phone call today from the hospital, asking for my address (again!!!) to confirm the ambulance (well car) to take me to my appointment, then she asked why I needed the ambulance,so I said I couldn't use the bus before and didn't know what would happen in the mean time, so she asked if I could use the bus now, which I can, but I still have to walk to and from bus stops and struggle onto the bus. She said oh well do you want an ambulance this time, well I told her it costs too much on the bus and she said it costs them over £100 to send me an ambulance. How? they have to employ one person for about an hour, so that's £8 maximum, then there's the petrol which shouldn't be more than £10, so what's the other £82 being spent on? If the hospital was easy and cheap enough for me to get to, I wouldn't need an ambulance at all, but it's not.
2 people like this
7 responses
@Wizzywig (7847)
31 Jul 09
They're probably taking into account all the phone calls they're making to check your address!! I dont know what the rate of pay for a hospital driver is but there will obviously be a load of pen-pushing admin and triplicate form filling to be done by someone with a fancy job-title like "patient transport facilitator". I thought there was a scheme whereby you could claim back transport costs. I'm sure I've seen posters up in our local hospital and, if the bus is difficult you'd think they'd include taxis?
4 people like this
@RieRie (820)
31 Jul 09
It's all very well having a money back scheme if you have the money to get there in the first place, but if you don't you're stuck, people don't come out to you. The consultant could just call me to say hmm and state the obvious though.
1 person likes this
@Wizzywig (7847)
31 Jul 09
Fair point. I wasn't saying thats what you ought to do - I was just throwing it in as information, so, no offence intended. The woman who phoned you was, IMHO, bang out of order for mentioning the cost of the transport - its not an issue. If you need to see a consultant and need transport to get there then it should be available to you without any comment from her. If I didnt have a car, my husband couldn't get to his appointments. Even if he was able to use public transport, it would take a minimum of 90minutes with a change of bus & a wait in the bus station both ways.... for what, 5? possibly 10 minutes with a consultant.
1 person likes this
@jessi0887 (2788)
• United States
31 Jul 09
Ambulances always charge alot. Its ridiculous. Luckily I have always had insurance cover mine when it was absolutely needed. My sister though didn't have insurance one time and the big was real high. Higher then that. I can't remember the exact amount but it was an hour drive from where the got her. Its just the way they earn extra income for the state or hospital or whatever.
2 people like this
• United Kingdom
31 Jul 09
We don't pay separately for the ambulance. That's what our NHS is supposed to be for. You'd think that when people pay straight out of their income into the system, they wouldn't be made to feel guilty about using it when they need it.
1 person likes this
@pumpkinjam (8528)
• United Kingdom
31 Jul 09
You should have told her that whatever it costs to send the ambulance doesn't make any difference as to whether you can afford a bus or not. Your ambulance could cost £10million but it wouldn't suddenly make you be able to afford the £5+ it would take for you to get the bus to the hospital. I can't see how it could cost £100 for an ambulance. They have to pay for the upkeep of the ambulance plus one person to drive it. It might be that they have to pay a second person if the driver is being taken from somewhere else but ambulance people aren't paid that well. Even if they were earning £10 an hour and you counted all the costs of the use of the ambulance, for the sake of 1 hour (or less) that couldn't possibly cost the hospital more than £50 and even that would be at a push. I don't know if the woman on the 'phone was trying to make you feel guilty or something but some people just don't get that some people just can't afford things. It's like when people say you can pay something on a credit card or it's "only" going to be whatever price instead of more, it doesn't make any difference if you can't afford it.
1 person likes this
@RieRie (820)
31 Jul 09
Well I mentioned I pay tax, so I'm having an ambulance. The other thing is she agreed to do it this time, so they can't be too bothered about it else she should have refused outright. She said not to ask for an ambulance next time.
2 people like this
• United Kingdom
31 Jul 09
Good for you. It's not up to her whether you ask for an ambulance. If it's the only way you can get there next time then just ask if they're going to send the consultant or whomever out to you. I bet that'd cost a lot more than an ambulance.
1 person likes this
@sblossom (2168)
31 Jul 09
i don't know how they make the analysis about the cost, but i can be sure the cost would be a lot more than you count. you just mention the visible cost or the one time of operating. to them they would include other cost involved in providing ambulance service. you are right. it's really expensive to take bus to the hospital here. according to the stastistics the driving cost is cheaper than taking public traffic tools. it's ridiculous. i can't understand the countries economy style. one week ago i was very sick. i felt uncomfortable. i thought i would die. i planed to call 911 for ambulance and doctor. at last i didn't do. i had some medicine and recover. later one of my friend told me the emergency call in the uk is 999. if i did call them i suppose they would have similar answer as you got.
1 person likes this
• United Kingdom
31 Jul 09
Just a small piece of info I wanted to share. If you had called 911 in the UK, you would still get emergencey services although 999 is the "right" number. However, according to a recent first aid course I did, calling 112 in the UK is best as this will be directed automatically to your local stations and they will be able to track you easily whether you're on a landline or mobile.
1 person likes this
@sblossom (2168)
31 Jul 09
thank you very much for the information you provided. it's really helpful. Before i thought about it and wanted to get the emergency number, so when i really need it i would know what to call. just was busy with other things and forgot it. Thanks again and happy mylotting.
@grace118224 (1038)
• China
1 Aug 09
Although our hospitals here are too expensive and all doctors seemed to value money more than patients the ambulance here is free. It might be calculated later on , i think. i don't like hospitals at all . My mom went there twice and passed away two years ago . When my son was just born they sent him to the operation table at once and later on found nothing happened . They took them just because he was born to be a big boy. Ridiculous indeed.
• China
1 Aug 09
Here we also need to pay! Good health is the most important. I do not know you feel uncomfortale,but I would like to wish you speedy recovery.
@kprofgames (3091)
• United States
31 Jul 09
Ambulance service is more complicated than that. I'm sure the hospital is charged $500 a shot for sending them out. It is manditory to have 2 drivers anytime an embulance is called. Then you have the wear and tear, insurance and upkeep that are all factored into the cost of the service. Most hospitals do not keep their own ambulances because of insurance issues. They are either done by volinteers or by professional services. I know transportation - just non emergency ambulance service here is $500 dollars. If it is emergency services, heart attack, stroke then professional services are called and they can charge you a minimum of $1,000 american dollars.