911 & McDonalds McNuggets

McNuggets, McDouble, 911? - When you are unhappy with McDonalds restaurant and or their service, calling 9-1-1 is not the answer.
United States
December 28, 2009 9:10pm CST
When you are unhappy with McDonalds restaurant and or their service, calling 9-1-1 is not the answer. * Apparently, this was not evident to the stressed out mind of Florida woman Latreasa Goodman. She handed money to a McDonalds clerk then learned her snack was unavailable. She refused a substitute snack and called the emergency number 911 to report the slight three times. This created irritation to the authorities who have more life threatening duties than sorting out snack attacks. * Goodman's exact quote was apparently "This is an emergency. If I would have known they didn't have McNuggets, I wouldn't have given my money, and now she wants to give me a McDouble, but I don't want one,"*
2 people like this
13 responses
@ElicBxn (61192)
• United States
29 Dec 09
I have to say that McNuggets and McDouble are not interchangeable, but honestly, the right thing to have done was for McDonald's to give her back her money! Now, if they didn't have what she wanted, and refused to refund her money - they that would've been stealing and then she could've called the police!
2 people like this
• United States
30 Dec 09
I agree. * If the clerk did not know the procedure for giving back money, he or she should have asked his or her manager for assistance unless there was some backside covering going on. In the latter case, name taking and a telephone call to a higher McDonald's authority would have been called for, or a call to the police department, but a 911 call would not have been. * We do not know the education level, stress level, or just plain P.O. factor involved here. More data is required.
1 person likes this
@xuara1 (82)
• United States
29 Dec 09
Lmao I can't believe what a ditz that woman was! hahahahaha How could you call the cops cuz a restaurant doesn't have the food you want? hahahaha That kinda reminds me of the lady that sued Winnebego when she crashed hers with it on cruise control thinking that meant it drove itself and you could get up and make yourself a sandwich while your on the highway! lmao at least in that case though, they did have to change their users manual to reflect it. People can be so dumb sometimes! hahahahaha
1 person likes this
• United States
29 Dec 09
I think it's all about paying enough attention, giving everything serious thought.
1 person likes this
• United States
30 Dec 09
Paying attention doesn't tell you if there are McNuggets hidden away in the kitchen in McD's. You can't see if they are there or not. You have to rely on the staff, and they didn't tell the woman they didn't have any until, apparently, after they took her money.
@callarse1 (4787)
• United States
30 Dec 09
Crafty, did you find out about this just today? This news was on TV months ago. Hehehe. . And for our non-USA myLottters, 911 is the emergency line in USA to report emergencies. I thought the whole thing was stupid because they refused to give her money back to her and would only do substitutions. I would have been pissed, and requested the supervisor/manager. I am not sure if she did that or not.
1 person likes this
• United States
30 Dec 09
I don't watch news, I got wind of it from a blog. I avoid news because I learn more about cat litter than about what's going on in the news.
• United States
30 Dec 09
I have to say, McNuggets on a cold winter day is one of the greatest things ever.. all in all i think this guy was very stressed out and just wanted his chicken, so the only thing he could think of that could possibly help him was the police. It's not right but maybe in a very angry frustration i might do it.
1 person likes this
• United States
30 Dec 09
Very true, very true. I've also have had to deal with inept clerks. I've often found tomatoes in crap when I have specifically asked for them to be absent. I just call district managers and give them holy.........
• United States
29 Dec 09
I am laughing my head off. I would have simply asked for my cash back.
1 person likes this
• United States
30 Dec 09
Amen, after giving that clerk my two cents...
• United States
29 Dec 09
I remember that and it was so so stupid! L.O.L. I don't get it and I never will I guess some people are so stupid and don't have anything better to do with their lives or time! And no sh-- Authorities waste their time with stupid dumb people like her what a waste!
1 person likes this
• United States
30 Dec 09
When a 911 person answers the call, he or she doesn't know he or she has a McNugget kvetch on the phone, so it isn't a question of paying attention to dumb people. For all 911 knows, it could be a dying person.
• United States
29 Dec 09
Wow. That's pretty odd.
1 person likes this
• United States
30 Dec 09
@edu4625 (188)
• United States
29 Dec 09
This story is so unbelievable and yet so reflective of many people who live in our society. We have our priorites backwards. We also seem to have lost our "common sense". What would Ms. Goodman do if she had a true emergency? A life threatening emergency? You have to wonder if there are some other pre-existing problems going on with Ms. Goodman. She reported the problem 3 times when she didnot get the response she was looking for. I mean wasn't there a manager in McDonalds? I've never had a problem with finding a manager in McDonald's.
1 person likes this
• United States
30 Dec 09
That's a good question. I wonder if it was the manager who tried to stiff this woman on her snack?
• United States
29 Dec 09
This woman is crazy. The police should throw her in jail for a couple of days and then ask her if it would have been better to take the McDouble. People take their personal rights a bit too far. Why do these things always seem to happen at McDonalds? I heard a story a long time ago about a woman spilling coffee on herself and then suing McDonalds because the coffee burnt her hand. Didn't the lady know the coffee was hot? Is it McDonald's fault she spilled the coffee on herself?
1 person likes this
• United States
30 Dec 09
The coffee business was a whole other cup of beans. That coffee left real burns that required treatment from doctors. The woman still to this day carries scars. McDonald's has had to lower the temperature on their coffee.
@twoey68 (13650)
• United States
29 Dec 09
There has been several incidents of this, ppl need to start getting fined for abusing the 911 service and then they'd stop. They are tying up the 911 line and they are taking officers away from more pressing crimes. [b]**AT PEACE WITHIN** ~~STAND STRONG IN YOUR BELIEFS~~[/b]
1 person likes this
• United States
30 Dec 09
I concur, although I would want this woman to have an evaluation to be certain that she doesn't go off her hat and create a real emergency for 911 to handle! If she's gonna toss her fruit loops over some McNuggets, what's going to happen when or if she gets sacked from her job?
• United States
29 Dec 09
These people need to be taken out back and... this is stupid. The problem with this story is that people just shake their heads in disbelief. I would take that woman into the police station and book her for wasting tax payers money on stupid 911 calls that are not emergency related. Let her sit in jail one night, bet she never does it again and I would do the same for anybody else who made a stupid and useless 911 call.
• United States
30 Dec 09
I do believe that the false emergency 911 call is illegal. I don't know the punishment for this, but this woman's face and name is all over the news, the Internet, now the big blue marble. She probably is feeling mighty stupid right about now...
@GardenGerty (128763)
• United States
29 Dec 09
Seems to me she has no concept of a real emergency. I wonder if similar scenes have been in movies or something, as this is not the first time I have heard of this totally thoughtless attempt to get her own way. Of course I do not know why Mickey D's would not just return her money and let her go on down the road, griping all the way.
• United States
30 Dec 09
This 911 poo is not as uncommon as one would want to think. There is an entitlement culture among some younger adults, teens, even older people who think that an inconvenience to them constitutes an emergency on other's parts. * Reality in entitlement culture is skewed by a child or teen never having their wants denied. This is done by well meaning parents wanting to indulge-shield the young person from the harsher life the parents knew. This is backfiring in their faces. The entitled do not understand theirs is not reality. * Do not confuse this with mental illness where reality is skewed by brain-mind malfunction.
• United States
29 Dec 09
Gotta love the stupidity of some people to call 911 like that. Really, she should have thought about another method of calling the authorities.
1 person likes this
• United States
30 Dec 09
"Any one got a cell phone?" may have gotten a better response, or pulling out her own and pretending to phone the district manager may have gotten her money back.