What do you think of ebays new buyer protection?

United States
February 1, 2010 7:46am CST
I do sell on ebay and I was looking over the new buyer protection and I am kinda of upset. Me as a seller seems that I can be scammed more easily than before. See if someone states that got the wrong item they can get their money back! Now couldnt anybody say that? I wanted to see what other mylotters thought of this and if you know about it that would be better for you to respond. Take care and I look forward to hearing from you.
3 people like this
7 responses
@thezone (9451)
• Ireland
7 Feb 10
Hi momtrying2makeit, I have been buying and selling on ebay for a long time now and have seen many changes with their polices. They are giving way to much power to the buyer with this new policy in my opinion. 99% of sellers on ebay are honest as it is in their interest to be above board. It seems the more power ebay are giving to the buyer the more buyers are scamming the seller. It seems ebay don't really care any more for the small sellers at all and are driving them away from the site
• United States
16 Feb 10
True do agree
• United States
16 Feb 10
I know I was scammed twice and it sucked that is why I am not sure I will keep selling on ebay. I know the buyers are so imporant but so are the sellers. We need protection too and ebay seems to not care about it. I mean at least from the rules. Thanks for your feedback happy mylotting
@thezone (9451)
• Ireland
17 Feb 10
I have found myself not selling as much as I used to on ebay due to the changes but I still do buy a lot, at least you know you are safer just being a buyer. But the whole system does seem very one sided.
• United States
16 Feb 10
I totally agree with you I too sell and buy on Ebay and it is unfair of the new policy. Especially when I was one who was almost scammed by a buyer, but for their sake I offered a signed confirmation of package plus if was a very well descripted item. But they tried say they never received it but being that they refused to pay for signed confirmation plus on top of that it stated that the package did leave my place business and did reach the veritifed address from paypal I didn't have to refund anything Thank GOD but ever since I do offer a signed confirmation(pd by buyer) and I keep the shipment receipts for @ least a year.
@thezone (9451)
• Ireland
17 Feb 10
Yes signed delivery is the sellers best friend these days on ebay even though it costs the buyer more. But it is the only way I can see a seller being safe and not scammed due to the new ebay rules.
• United States
17 Feb 10
That is so true I have to cover something @ least LOL
17 Feb 10
There are so many more scammers on eBay now that the new buyer protection is in place. The only way I know to avoid this kind of scam is to send everything by recorded delivery and keep a note of the tracking number. I have had three people try to claim their money back from me like that and on each occasion I have given eBay the tracking number and proved delivery.
@newtalent (1114)
• United States
16 Feb 10
I don't like e-bays new policy since the seller has to prove that he sent the item and that it was received Most people know that they can file a claim and try to get their money back too along with the item in question. The problem is that you have to use PayPal which is owned by e-bay. e-bays guarantees it but does not absorb the cost of it. If they choose not to insure then there should not be a claim period. Buyers assumes the risk of buying without insurance or not paying for signature verification then seller should have no obligation to pay it back because e-bay say to.
@gabs8513 (48710)
• United Kingdom
4 Feb 10
I am an Ebay Buyer and I think there should be high protection for both not just the Buyer As you say People could say they have not received an Item, the Buyer then suffers unless the Buyer sends it by recorded Delivery
@Lakota12 (42681)
• United States
1 Feb 10
That dont sound right and ya know there are poeple out there that will say that to get money back \ They need to rewrite sometihng here for the sellers
@Ambreya3 (100)
• United States
1 Feb 10
I too think its not right. I sold something to a person who was buying it for someone else. It took him forever to pay me and I was ready to cancel the deal but I was nice enough to give him the benefit of the doubt. He kept saying "if he doesn't pay me by (this day) I will just pay you on (this day)" and then finally after 2 weeks he paid me. Then about a week after he had the item he made up that it was damaged when it wasnt and the pictures clearly show that it wasn't. Yet they made me give him the money back even after I listed the bid as no returns accepted. and he sent the item back, not damaged still, so my guess is the other person backed out and wouldn't pay him and he didn't want the item for himself (it was about $300) so made the damaged story up to be refunded and won! And I think if i relist it and people read his negative feedback nobody will buy it so I am screwed! I am seriously considering small claims court!