Late night Waffle House Hair incident!!
February 16, 2010 7:28pm CST
We were on our way home very late a couple of weeks ago, Waffle House was the only place open and we were hungry. So we ordered our food,which the waitress got all mixed up.We decide we won't complain and they will just eat whats brought to them. I ordered a BLT and hashbrowns(mine were right). We're half-way through the meal and I had a half of my sandwich left,when I look at it I see a hair!!! I show the others Im with and we decide we're finished, we pay and leave. Have you ever found a hair in your food in a restaurant? What did you do?
4 people like this
• Garden Grove, California
27 Feb 10
kymomof3 oh yes it was more like alock of hair and done on purpose out of spite.I and my husband were celebrating my birthday with steaks and baked potatoes. I asked the waitress to nuke my baked p otato as it was cold, and she grumbled but took it and returned it nice and hot ten minute later, it had been opened so I could put the butter and sour cream in it but on to of my potato swimming in the sour cream was a lock of red hair, now this really made me sick, my husband yelled get the manager here at once. the manager came over when he heard my husband say his name and asked what was the matter, my hubby showed him the hair adorned baked potato. he was irate, and screamed at the waitress, Sadie get over here, thats your hair is it not? She was scared but she mumbled yes sir. He yelled, you are fired now. get the hell out of here. we will mail you your paycheck,The manager did not charge us for our two dinners, he got me a fresh hot baked potatoes and we got a free angle food cake with a fat birthday candle for me in it. the stall all sang happy birthday to me it turned out to be agreat birthday dinner after all.
• United States
17 Feb 10
You got off lucky just finding a hair at the W.H. There is no telling what you ingested that you didn't see. You should see a doctor:) I've been pretty fortunate with foreign objects in my food. I've got twenty years of restaurant management & consulting under my belt. I hate to say it, but things happen. I only run high-end places. The occasions are very rare. But when problems arise it can really make you look like an idiot. Statistically, when you put out hundreds of meals a day something will happen. It's all about how you put these little fires out. I've had to respond to food allergies, insects in salads, glass chips in ice, diners choking (I finally got to perform the Heimlich Maneuver!), heart attacks, seizures, and general craziness. It never ends. For a guest, being on the receiving end is very uncomfortable. A lot of people don't want to complain. Please Do! Give the restaurant an opportunity to make things right. Any manager that knows what they're doing will remake your food, give you a comp for your next visit, at the very least take your meal off of your tab. As a person in the industry I understand both sides. When I'm inconvenienced as a guest I'm polite, keep the issue quiet, but I do make management aware. If they don't deal with the issue at hand I trash their restaurant by word of mouth. I talk to about 500 people a day.
• United States
17 Feb 10
Yes, that has happened to me more than once, sometimes I am not sure if it is my own hair or not, unless it is totally a different color. It really depends on where the hair is, if it just somewhere on the plate and not in or on the food I will just pull it off and continue eating, but if it inside of my food I might say something to the waitress, as that is kind of sick.