Sometimes it really pays off!

Tweet

About a week ago, my husband and I were picking up some groceries and miscellaneous items we needed when we went to the electronics department of the store to price home sound systems. We already had a sound system at the time, but not all the speakers were working. It was a little bit older and obviously needed some repairs. It was one of those things where we were planning on getting a new one eventually if we found a phenomenal deal, but if not we would be fine with keeping the one we already had. You probably guessed it...my husband fell in love with one of the systems. I couldn't blame him, though - the price was right! It was on sale, but I thought it was probably on clearance since the price was marked so low. After a closer look, the model we were interested in was marked down to a clearance price because it was a discontinued item. That price was also for the floor model. That was fine with us because the floor model was in excellent condition with exception of a little dust here and there - LOL! We agreed to purchase the floor model at the discounted price when we were informed that the label was on the wrong item. The item we wanted to buy was actually a regular item (not soon-to-be discontinued), and we could purchase it for $75 more, which was apparently still a discounted price. If you were in my situation, what would you do? Would you purchase the system for an additional $75 since it was still a good deal even though the item was marked incorrectly in the first place? Would you just walk away? Have you ever come across a similar situation? Well, here is what happened in our situation... I thought it was ridiculous to pay $75 more for the sound system simply because the store made a mistake. It wasn't our fault the item was marked incorrectly, so we walked away without making the purchase. On our way home, I called the store headquarters to make sure they were aware of the situation. To my husband and me, the outcome didn't matter either way because we weren't set on buying a home sound system, but we wanted the headquarters to know the situation regardless. The lady I spoke with at headquarters was extremely apologetic and kind, and she immediately called the store responsible for the mix up while I waited on hold. I was told I would receive a call back from the store manager the next day. As a result, my husband and I were able to purchase the home sound system the next day for the price that was incorrectly listed the day before. I'm always willing to wait for a good deal, but that was definitely a deal of a lifetime. We got the sound system for over $150 off - half of the regular price! I'm glad the outcome was in our favor in the end. I would feel horrible if someone lost their job due to the situation, but I was very pleased that we got such a great deal. Please share your thoughts and thanks in advance!