Frustration!!!

@iwrite (5034)
Singapore
June 10, 2010 6:15pm CST
Well I am a little mad, I am sorry to my friends if I am not too active here, as I had mentioned earlier this year that I would be setting a website, however when I commission the company to help me with the template, the designer told me it would be a simple task and should not take more than 1 week. However I anticipated some issue and gave them one month, however the dateline has passed and now it has been two week and I have not been able to see my design.
2 people like this
20 responses
@celticeagle (159154)
• Boise, Idaho
11 Jun 10
It seems that alot of times the best layed plans take longer than they originally anticipated. If it was done also immediately there may be things forgotten or left off that would really make you mad. I would certainly expect that if they are taking this long to get this done that the end product is perfect in every way.
@celticeagle (159154)
• Boise, Idaho
14 Jun 10
So true. Have you told them that?
1 person likes this
@iwrite (5034)
• Singapore
14 Jun 10
Ya I have told them and I am waiting for them to come look for me. I guess it is just another chance for them to proof themselves.
1 person likes this
@iwrite (5034)
• Singapore
14 Jun 10
Isn't it true, Perhaps they did understand me and that is why I am not given the product that I require, however I think they should at least come to me to discuss rather that just keep quiet and hope I forget.
1 person likes this
@jillhill (37354)
• United States
11 Jun 10
I see why you are frustrated.....but it seems like often times things like that happen....a broken promise.....hopefully they'll get it up soon!
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@iwrite (5034)
• Singapore
14 Jun 10
Finally, they have offer to come to meet me, I guess after some nasty sms, they finally realised that I am not a easy push over, I am not sure how it would turn out but at least I would be getting some updates today.
@iwrite (5034)
• Singapore
14 Jun 10
momof3kids I agree with you that singapore is pretty small, however it happens, that his office is tuas and I stay in Punggol. I should have make consideration before I sign the deal with them.
• Singapore
14 Jun 10
I definitely agree that you should meet with them. Luckily singapore is so small. If you have time, poke your head over their office every now and then, that will drive them bonkers. I did that when this person refuse to answer my phonecall when she sees my number. Another incident with another person, when she refused to answer after seeing my number, i went to the public phone to call her and hey she answered and was 'caught'..heh heh heh..
1 person likes this
• Boston, Massachusetts
11 Jun 10
Hi Iwrite, So what is your plan now? did you give the company all the requirements needed for your website? are you aware about the reasons why it's taking time to deliver it so you can work on what's lacking to speed up the process? i hope they will respond positively this time and that you will see you website and start a business with it. Goodluck!
1 person likes this
@iwrite (5034)
• Singapore
11 Jun 10
msfrancisco9369 Well we even sign a contract about this, and it has been 2 months since we sign the contract and that is why I felt safe, now just very frustrated that nothing is moving, I believe the job is a month job. If they have give me an update on what is going on I would not be that mad. I would not want to source for another company again but it seem my hand might be force.
1 person likes this
• Boston, Massachusetts
12 Jun 10
did you already pay the company for this service? so, did they explain to you what's causing the delay? they need to act on this promptly. if you have the contract then you can always get back to them and even sue them for damages made...
@Rhazelle (356)
• Canada
11 Jun 10
Well complain to them about it. A professional company should not ever do that, and if they do they should compensate you in some way. Ruins their rep to do stuff like this =/
1 person likes this
@iwrite (5034)
• Singapore
14 Jun 10
Well Rhazelle That thought did cross my mind, I would see how it goes today before I take my next step. You can say I am a pretty forgiving type. If it all turns out well then I guess I would leave it as it is, however I would not recommend friends to them for business. kukueye, What you mentioned is correct, I have actually met up with another company that ask for 10 times as much but could not meet my requirement which I am puzzled. I went for this not just because it is reasonably priced. But the designer/programmer understood my requirements. Well anyway I have found another who could do it for just about the same price. if it does not work out today, then I would have to go for plan B.
@kukueye (1759)
• Malaysia
12 Jun 10
Nowsday website design company are numerous and their service is cheap,they also basically copy and paste template design that is so many avialble in the internet just so some slight improvement and hand it back to the customers.I guess that is no good or bad design as long it is working and satisfy the customers.
1 person likes this
@yresh12 (3212)
• Philippines
11 Jun 10
Hi Iwrite!1 That is really upsetting. Did you pay the designer? what did they say about it?
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@iwrite (5034)
• Singapore
11 Jun 10
yes yresh12, I paid the deposit and lucky i insist on not giving the full amount to safeguard myself. I was thinking if they want the rest they would work faster to get it. I was wrong. StephanieAnnC I sure hope not, I am hunting for another designer, however I do not want to go through the process of redoing the project over again. that is why I am going to
• United States
11 Jun 10
I agree. That is tootally frustrating! I would contact them and see what is up. I hope you didn't pay them yet. I hope they aren't scamming you. Good luck!
1 person likes this
@yresh12 (3212)
• Philippines
11 Jun 10
sad to hear that but I wish you all the best!!
@ada8may21 (2405)
• Philippines
10 Jun 10
I am sorry to hear that, its really frustrating to experience such situation. Especially if you are expecting too much and then they will disappoint you. Have you contacted the authorities about it. For sure they will have another lame excuses. Sometimes if I am in this situation I would ask for a discounted price to compensate the frustration and by not meeting the deadline.
1 person likes this
@iwrite (5034)
• Singapore
11 Jun 10
Well ada8may21 it might be partly my fault when I met them, I may have been to easy going and they took advantage of it. The worst thing is they did not give me update, I have to keep pressing them for update. I felt more like a project leader than a client. I might take this up to the authorities.
@ada8may21 (2405)
• Philippines
11 Jun 10
Just because you are so easy with them they just ignore your demands. They thought that you are not capable of getting frustrated and get upset. Well I guess you better bring it to authorities so that they will learn their lessons next time when they deal business.
@gtargirl (5376)
• United States
15 Jun 10
Ah, that's so sad. Maybe you should just create your own blog. Way simpler and free.
1 person likes this
@iwrite (5034)
• Singapore
15 Jun 10
Well gtargirl, I wanted something special, which is out of my league, therefore I outsource the designing and programing to others, beside I am also looking out for future expansion where I know I cannot depend on this company.
@derek_a (10874)
11 Jun 10
I know that feeling only too well and commiserate. People make promises and then don't deliver! I would be very rich indeed if I could have a penny or every broken promise that has not been delivered on. I try my utmost best to deliver on a promise and I often wish that others would do the same thing too. Life would be so much easier. _Derek
1 person likes this
@iwrite (5034)
• Singapore
14 Jun 10
the fact that I paid for them to do the work make it even worst, and I felt like I have been treated like a cheap ...something, like my money is not enough and I should not be angry. I am really upset.
@kun2349 (23381)
• Singapore
15 Jun 10
Well well, is that company for real, or it's a scam site?? Since that's the dealine they promised u, they should fulfil it by now, instead of letting u be waiting for so long.. HAVe u paid for their services and help?? I guess it's time to move on to another company and not waste your time on them..
1 person likes this
@iwrite (5034)
• Singapore
15 Jun 10
it is a registered company in Singapore, and they have a business register number. Yes I agree with you I should not be waiting that long, I have paid the deposit and searching for another company at the same time.
1 person likes this
@saphrina (31552)
• South Africa
12 Jun 10
It is hard to trust people to do something for you. I have learned to rather do something myself and if i need some help, i will ask someone i trust. If you have too much trouble with that lot, get someone else to do it. We only have so much patients with people like that. Good Luck. TATA.
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@iwrite (5034)
• Singapore
14 Jun 10
No man is an island, that is why you need to outsource some of the work to others so you would be able lessen your load. I just hope that they would be able to help me as I still have big plans for my site.
@abitcurious (1422)
• Philippines
13 Jun 10
I'm so sorry that you encountered a wall there. Did you perhaps hire from freelancing sites or just a someone you know? I wish I could tell you everything will be fine. But it seems from your tone that you're already frustrated. You know you could refuse payment and move on to another provider if you want. You have every right.
1 person likes this
@iwrite (5034)
• Singapore
14 Jun 10
Well abitcurious, I did try to get some freelancers to do the job, however it is a little trick with my requirements, therefore I prefer to meet the designer/programmer face to face. that is why I chose the company
@nangisha (3496)
• Indonesia
19 Jun 10
I feel sorry for you my friend thats really wasting your time. I think you should have him one week not one month, maybe he think you are not in hurry and he make other task as priority. Its just my assumption because I don't really know why he abandon your design. Patient my friend....... or fine other to do it more professional and great time management.
1 person likes this
@iwrite (5034)
• Singapore
20 Jun 10
Well the thing is I prefer to have a site well done then just slip shot work, now it seem they cannot even produced what they have promised. I have decided not to used them and report to the authorities
@qianyun6 (2067)
• China
11 Jun 10
Hello, iwrite! I think you don't need to apologize for your inactivation because myLot is only an interest not a task. All persons have their busy time so they have to leave myLot for a period of time. That's no problem. Regarding the design I should say you mustn't pay all money before you get it. And there must be something in the contract about dateline. The design company should pay penal sum for passing the line.
1 person likes this
@iwrite (5034)
• Singapore
12 Jun 10
Thanks for understanding, I have some issue with my programmers, I just hope I would be able to resolve this issue quickly so I would be able to get my site up as quickly as possible.
• Philippines
11 Jun 10
Hi there, do not expect too much because it gives you more frustrations. It might be the design is not indeed easy that is why the company you worked with for it had to delayed in returning back your design. Do not worry, just keep on communicationg that company and have some positive views that as soon as it is finished it would be return to you.
1 person likes this
@iwrite (5034)
• Singapore
14 Jun 10
Well desheree17, I guess I have to have a set of minimum expectations right. If I have engage a designer/programmer and they claim they are able to meet the requirements then they should deliver. I do not think I am asking too much of them, it was agree upon when we sign the contract. Else they could return me the money and I find someone else to do it for me.
@drannhh (15219)
• United States
11 Jun 10
That sounds frustrating. That is also why I do my own designs, as then I can blame nobody but myself if they are late or do not come out right. Good luck.
1 person likes this
@iwrite (5034)
• Singapore
11 Jun 10
well drannhh, I wish I was half as talented as you, and I would be able to complete the project without any help at all. Lets hope it all works out. cheers.
@paula27661 (15811)
• Australia
11 Jun 10
I appreciate your frustration. I don’t know very much about web design and I am surprised it’s taking so long. Do you have a contract with these people because if you don’t I would find someone else to do it. I hope you are not losing earnings while you are waiting...Don’t know how to help you except wish you the best and hope they will either finish your website or allow you to find someone who can do it quickly and efficiently.
1 person likes this
@iwrite (5034)
• Singapore
11 Jun 10
I do not know a lot too that is why I engage people to help do it so I can concentrate on other areas of the development of the site. Thanks for the thought, I would just give them one more last warning before I take action.
1 person likes this
@eil_noz (963)
• Philippines
11 Jun 10
Oh that was really bad and frustrating. I guess you should always mention it to them and let the\m rush if possible. Well, you should ask them to do it in time so that you will not be the one's to suffer the possible consequences. Hope the design would be done soon. Good luck to you!
1 person likes this
@iwrite (5034)
• Singapore
11 Jun 10
eil_noz still hoping for a happy ending, however as the hours pass the possibility seem less and less. I just message the designer again and would love to see what is the excuse he has this time round.
@kukueye (1759)
• Malaysia
11 Jun 10
Is there any agreement sign about term and condition? Is there a late clause for compensation? Previous my friend got his domain,inside the domain there are already a CMS system , where is just have to upload the template to work.However,he is IT dude and he did his research before going for self domain.He is get the domain and upload a free wordpress template.The domain is using Plesk content management system.
1 person likes this
@iwrite (5034)
• Singapore
11 Jun 10
There is an agreement sign, however there is not clause or penalty. Yes I just need to upload the tehmplate, however I am looking for a suitable template that is why I ask them to design.
@elrvld (120)
• Argentina
10 Jun 10
Oh, that's not good, maybe you must to wait a while, but if you're losing money and you've signed a contract you are able to claim the money lost. Beware, sometimes these things happen because overload of work... :/
1 person likes this
@iwrite (5034)
• Singapore
11 Jun 10
Well elrvld, The good thing is there is a contract sign between me and the company, now I want them to live up to their part of the bargain. I am currently hunting for another company I can work with. Maybe I ditch them as I still my website to go up soon
• United States
10 Jun 10
i don't see why it took them so long I make templates and layouts and it never takes me that long
1 person likes this
@iwrite (5034)
• Singapore
11 Jun 10
Well BrittanyBunny, I wanted some redesigning and reformation of the login, rather than use username login, I requested for email login. which is why I expect to take sometime more than the usually week required. I am not angry at the time taken, I am angry with the lack of update from them. If they face some problems, let me know and we can discuss how to work on it.