A Virus killing all processes of the application - my Laptop is not working

India
June 20, 2010 5:09pm CST
Hi Friends, I am writing this discussion from the hotel guest facilities computer because my Laptop is affected from some serious virus which is killing all the processes of the application. I start google web page and it does not display anything but virus information, I have Symentac antivirus installed but seems that its useless. I cannot even see the task manager to see the running processes. Tried to get help on this but because it is sunday and all the professional help would be available on monday. I will not be able to access anything till monday evening. Thank You friends.
1 person likes this
9 responses
@Bionicman (3958)
• Czech Republic
20 Jun 10
Try to do a system restore to an earlier date. It won't get rid you of viruses but there's a big chance that system things like task manager will be running properly. Try to get everything you need while working in safe mode and then the best thing would be probably to reformat disk.
@Bionicman (3958)
• Czech Republic
20 Jun 10
Did you try safe mode without networking?
• India
22 Jun 10
Yes, I had tried it all in safe mode as well woth no luck. Its resolved now after 4 hours of work :(
• Philippines
21 Jun 10
Hope you find a solution...& you're happy that you have a hotel :) Eric
• India
22 Jun 10
Hey, I do not have hotel, I am a guest in the hotel :) And yes, got solution. Thank You for sharing.
• Philippines
22 Jun 10
Hey sir, that's good ... i see many homeless people on most days here ... if you had a hotel, likely you would be very Busy :) Eric
@maikeruk (405)
• Germany
21 Jun 10
try to get to your computer in safe mode with networking to see if you can update your anti virus... if you can then run the antivirus in safe mode. to get there as soon as you turn the computer on pres the F8 severaltimes until it shows you a black screen to select which mode you want to go in... usually no external process is on during safe mode what allows you to run the anti virus and help yourself :-) in the worst case this mode at least allows you to take your info off the infected computer wish you luck
• India
22 Jun 10
Hey friend, I had tried it and did not work as network itself got captured, it was total hijack, was not able to do anything. Took the hard drive out and scanned with other computer and it worked. Its working now. Thank You for sharing the informartion, hope I never get these dirty viruses again:)
21 Jun 10
hi friend,, i m also in such a situation.A virus killed my windows vista and i cant access on windows.. Though i installed linux too, i m able to do my works... i request you to practise linux platform so that.. you cant fear any viruses there.... ok...
• India
22 Jun 10
I cannot install Linux as it will not allow me to test the application I am working on. Its a project requirement that I should have XP OS so cannt help on this. Nothing to worry, its resolved after 4 hours of exercise. Thank you for sharing.
• Pakistan
21 Jun 10
well if you have software problem than you must install a new window and format the hard disk.
• India
22 Jun 10
Formatting would have been a last option which I would not prefer to do, fortunately everything is safe. Thank you for suggestion.
• United States
21 Jun 10
That's life for you if you will invest time in the net.I do experience the same experience as what you have encounter oh my gush i really love surfing the net,downloading something for free in the net but the reality is nothing is really for free.What i get is a free virus i think my husband reformat my computer almost 3 times now but since we shift using different anti virus since then i did not remember that my husband reformat my computer.We use bitdefender 2010 and its really good and it is number one anti virus, you can have a deal for i think $60 a year for a total of 3 computer its a package anti virus,anti malware,anti spyware,firewall name it and youl have it.Hope it helps your problem with your computer and kinda limit of having a virus in your computer.
• India
22 Jun 10
The worst part was that I could not get any help, it was sunday and no professional help, no one was working on sunday. called few friends and they were too far to come and help me. It was total waste of time. Thank I am back on it. Thank You for the information.
• United States
20 Jun 10
I use Malwarebytes and that was the only virus spyware/malware control that worked for me when I had a bad virus, and Norton Internet Security never found it. If you can, see if you can download it, the application is free. You can also pay for it if you like it enough. I have the free version which you have to do manually everyday since it's free because I'm not working at the moment and can't afford none. This is their website....www.malwarebytes.com....if you're interested. It can be used alongside any virus control like Symantec and it won't hurt anything. See if this works for you as it did for me. Good Luck!
• India
20 Jun 10
I am using guest computer in the hotel and cannot even go online to troubleshot the problem, this is really frustating, sunday has never been so bad to me as its today . Thank you friend for your quick help, I appreciate that .
@vandana7 (98900)
• India
21 Jun 10
Oh dear, I know what it is to lose a lot of data, especially with a deadline just at the corner. We use Kaspersky, and run checks every Friday. System moves at the pace of bullock cart on that date, but so far, it has managed to save us from problems. I cant say what will happen in future. Hopefully, it would be good enough in future as well. :) Hope you are able to recover all that data. Please share what you did to recover from here.
• India
22 Jun 10
Thank god and the IT guy who brought it back in farm, fortunately no data loss. We did all experiments after taking data backup. Everything is safe and sound but could not work full day because of this issue. Just got it in farm 30 minutes back. Thank You Vandana for caring and sharing.
21 Jun 10
hope that your lappy is working good without any problem..install a full versioned anti-virus for your laptop protection..
• India
22 Jun 10
Its resolved now , thank you:)