Great service from Samsung mending my sons notebook

The notebook was still under a year old,but it was my sons fault why it had broken.There are alot of companies out there that will take your money,but will not help you when there is a problem with a product they do not help much,or worse still do not put the product right.Samsung will be a brand that i will buy in the future,knowing that they are there to help if there is ever a problem with it.

That was lucky, huh? I remember when I had my first laptop and was taking such good care of it. My grandson spilled some milk on the keyboard and the company was very nice about replacing it. I was so releived. And your reaction is what good customer service does for a company.

It makes things in life soo much easier to deal with,when there are good companies out there that seem to go that extra mile,rather than just taking your money.

I think that there are alot of products on the market,but alot of the companys are not great for after sales service.I think that, knowing that the staff are really helpful, aswell as they are really a quick aswell as great after sales aswell as the repairs are done really fast speed,i will in future buy alot more of their products.

Hiya jugs, Samsung for me are the best. I like a few others but these have given the best reliability performance of any of the others we have tried. Not going to say which are the others that have given us so many Headaches not worth it or even mentioning them. Don´t you just hate it when you buy something it goes wrong and you can´t get it fixed again well that´s what happened to us with other electrical gadgets but not with Samsung. I give them a five star rating.

I give them 5 star rating aswell.

I know that there are companies out there that just like to take your money and never try to sort the problem out.I myself in future will be buying Samsung as a make no matter what the cost,as i know that if anything is wrong with one of their products they will sort the problem out in fast time.

I think that it is great to know that there are a few great companies out there that do not just take your money when buying one of the products that they sell and make.The staff on the suport line were great aswell as they were easy to understand what they were saying.Even when the person came to collect the note book was also very polite.

I have in the past bought other products from other manufactures and they were ok,until you need advice or even a repair i think that it is great that they do not just take your money and then make you sort any of the problems out yourself.Even the people who come to collect the notebook were really nice.

That's really good service, and how i wish we get the same kind of service over here too!! haha

I will be buying Samsung in the future thats for sure.It was still under a years warrenty,but it was my sons fault like i told them why it had a problem with the screen,but still they never charged me.They mended it aswell as returned it in less than a week.

You are soo right.Alot of the companies nowadays tend just to take your money and do not seem to care if the product go wrong once they get their money.

Considering it was my sons fault that it broke,i feel thankful that they never charged me to get it mended.Less than a week and it was returned aswell as all latest of everything put on the note book aswell,what a bonus.

I would highly recommend Samsung,friendly after sales staff,fast to collect,mend and return the note book.I think that it is great to get after sales service, as there are alot of companys out there that tend to take your money and not give great after sales help.

Samsung also sent me a text to my phone to say what time they were going to collect the notebook,aswell as when they had mended it,also a time slot what time they were going to deliver it back to me.They done all the latest upgrades for it while they had it aswell.