Saving $ due to employee error
By katsmeow1213
@katsmeow1213 (28716)
United States
October 3, 2010 6:55pm CST
We were shopping today for a wireless router. We went to a few different stores before ending up at Best Buy. They had a top of the line wireless router, and the price tag on the shelf said $59.99. We get up to the counter and the price was actually $125. I told the cashier that the shelf said $59.99, and there were a whole bunch there. So an employee goes over to check, and apparently this router was in the wrong spot.. it was something else that was supposed to be $59.99.. but because it was their mistake, they had to give it to us for that price anyways!
Have you ever saved a lot of money due to an employee error?
2 people like this
5 responses
@jesssp (2712)
• Canada
5 Oct 10
Walmart has to give the product to the customer for the lower price if it's shelved wrong, the one here does anyways. We were going somewhere and I wanted a new travel bag and found a nice one with wheels and a slide out handle for like $8 and couldn't believe it. When I got to the til it rang up at over $30 so I told the girl the tag on the shelf said $8 or whatever. She sent someone to check and I stood there feeling like an idiot for what seemed like forever. When the girl got back she just said 'I guess it was in the wrong spot, you have to give it to her for that price'. So they did, which was awesome. There wasn't any others there, someone had just looked at it and put it back in the wrong spot. Really, it wasn't Walmart's fault and they shouldn't have given it to me for that but who am I too complain, a deal's a deal!
@katsmeow1213 (28716)
• United States
5 Oct 10
My Walmart does not do that. I was shocked the first time something didn't ring up as low as I thought, and they discovered it had been shelved wrong, by an employee.. yet they still told me I had to pay full price. It's happened more than once.. and normally when it happens I do not buy it. Though there's also been a couple of times the cashier just took my word for it that the price was wrong, gave it to me for however much I said it was. Last time that happened I bought a bunch of shirts.. they rang up at $7. I told the cashier that they should have been $3 each on clearance... so she put them in for $3 without checking. Later I went back for something else and realized I had been wrong, they were actually marked $3.50 each. Oops! But still, not my fault.. she should have had someone check.
@jesssp (2712)
• Canada
5 Oct 10
That happened to me at our Zellers a few Christmases ago. I bought a bathrobe and some of them were 50% off, nothing was marked very clearly. It rang up at full price and I told the girl, who was maybe 16, the sign said bathrobes were 50% off. She just sighed, did a little eye roll and reduced the price. I could have been wrong, or even been purposely trying to scam them, and she didn't seem to care one way or another. Sooo even if I was wrong I find it pretty hard to feel badly about it.
@GardenGerty (169448)
• United States
4 Oct 10
Something similar happened with the laptop I bought last week at Wal Mart. I had initially wanted to shop at Radio Shack, but everything I wanted and was prepared to buy was out of stock and it was going to take them a week to get them. I only had a certain amount set aside, and every time I have been ready to shop, ever since May, a bill has suddenly come up and my laptop money needed to cover it. I was going to buy a lap top that day, so I went to Wal Mart. I had certain things I needed, and decided, based on those things and the price on the shelf to go with this Dell. The big shelf label said $448 and so did another card behind that. It said it was available in pink, red and blue. I wanted red, but all of the computers from the back had been sold. If I wanted that computer I had to take the shelf mode. They got the box out. I pointed out a tag that said $598, but the clerks both assured me that this had been on sale. The shelf said it was marked down from $498. They had to call a CSM, who argued with them that it was not the right UPC. Well the only difference was the UPC was different for each color. G.O. had sent the markdowns, but may have forgotten to mark down the blue ones or something. All the others had rung up at $448. They said they had to sell it to me for $448, regardless. I am pretty certain that was right, but the CSM was not convinced.
@katsmeow1213 (28716)
• United States
4 Oct 10
I think you lucked out there... Walmart isn't really known for catering to their customers. There've been times they've had things marked wrong but would not reduce the price at the register.
We got the Cisco Linksys E2000. Linksys is definitely the best brand to get, and the E2000 is the mid level router, there's a 1000 and 3000 also.
1 person likes this
@GardenGerty (169448)
• United States
4 Oct 10
The clerks from Wal Mart were sure they were right, just that the CSM does not really know about their dept. That is the kind of router my son is saying we should get. Thanks.
@SomeCowgirl (32189)
• United States
4 Oct 10
I bet you were very happy, you got a high quality router for just $60.00. Usually the $60.00 ones are the cheapest they're are when it comes to stuff like that. I didn't personally but FIL got a trailer for cheaper because of a price error like that, just yesterday actually.
@dorannmwin (36392)
• United States
6 Oct 10
That is awesome that you were able to save that much money. The only time that I've been able to save a lot of money due to an error of the employee was also at Best Buy. I was shopping for a set of surround speakers on Black Friday a few years back for my husband and I was looking at all of them and the employee recommended a set to me, but I didn't see a price on them. He told me that they were $125, so I decided to go with them. Once I waited through the very long checkout line, it rang up at $300. So, I told them that the employee had told me it was $125, then went and got him and he confirmed it, so I got them for the $125 that I was planning on.
