Interesting Visit From Impact Housing Earlier
By Janey1966
@Janey1966 (24170)
Carlisle, England
January 20, 2011 9:56am CST
We had two ladies from Impact Housing visit us today. They wanted me and John to re-live our experiences of the noise next door, so we gladly obliged!
Apparently, they have to follow "procedures" but we have been reassured that the complaint will be dealt with as the tenant now knows how poorly she has behaved since moving in (the Impact ladies visited her on Monday). She can be evicted at the drop of a hat during the first two months (and she's been in about a month already) so Impact Housing will monitor the situation for the next 28 days, then visit us again..plus the neighbour. Hopefully, the noise will not be an issue by then.
Interestingly, we were told that the neighbour on the other side has also complained about the noise..and the times match up with ours. This pleased me no end as it proves that we're not making it up and the noise is affecting others as well.
So, from now on we're hoping for the "Nun effect" to kick in lol. No, we don't want her to be that quiet. We're not that cruel! You get the idea though.
As a joke, I told Impact they can have this house for 125 grand. It's not worth that, of course, but it would enable us to find somewhere else! They're not adverse to the idea "in future." Haha!

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5 responses
@Janey1966 (24170)
• Carlisle, England
20 Jan 11
She's on a kind of probation, if you like. It happens with all new tenants, apparently. There's none of this filling in forms, etc, so it's easier to evict someone in the first two months than at any other time. Also, the tenant had gone on about "Christmas and New Year" to the same ladies from Impact but, the fact that she repeated all the noise only a week after, suggests that using that as an excuse was a lame one. I'm really pleased neighbours on the other side have complained as well. Adds weight to our case, if you like. Ironically, neighbours on the other side have been noisy the last few hours..argueing at 3am and playing "boom boom music" during the day. They do have 3 kids though so - most of the time they take priority..it's just that, now and again the couple flare up as if the children aren't there. God, I wish we could sell this house to Impact but I doubt we'd get what we wanted for it..so we're stuck here for now!!

@commonground (367)
• United States
20 Jan 11
That sounds very interesting, Janey. What in the world is Impact Housing? Do they come around and inspect complaints? What might that compare to in the US if anything? I lived in an apartmant building years ago and my neighbor complained to the management that my TV was too loud and they sent security around to tell me about it. Turns out it was not even MY tv the noise was coming from but the neighbor on the other side of her.
Interesting though that you don't live in an apartment but you own your home, right? And they still send someone around?
@Janey1966 (24170)
• Carlisle, England
20 Jan 11
It's complicated regarding Impact Housing and I'm glad you've asked about them. I will try to explain the best I can.
Impact Housing are a Housing Association. They have replaced the local Council (to a certain extent) in housing people in rented accommodation, usually for around 2 years for each tenant. The reason for this is that tenants go on a Council Housing Waiting List, so that when a house becomes available, they can then move out. This is why we have had so many people living next door over the years. It is the ONLY Impact Housing property down our street due to a neighbour selling it to them over 10 years ago.
The rest of the houses round here are (either) rented off a private landlord or (in our case) mortgaged properties. The rented houses will have students in them as we have a few colleges and a university in Carlisle. Some of those houses may be empty for a few weeks of the year, usually during the summer holidays.
Oh, by the way, if we made a lot of noise our neighbours would have to ring Environmental Health, who are part of the Council and they DO cover all properties. It makes no difference if they are privately owned or not. With a private property they would probably take people to court over noise and fine them, whereas with a rented property they (eventually) get evicted.
@commonground (367)
• United States
21 Jan 11
Great explaination, Janey. Thanks for taking the time to tell us about it. It's really strange how things are so different yet similar. I guess that would be kind of like our Housing Authority that helps people with low rent or assisted rent? And the Enviromental Health thing is just different, I wouldn't know what to compare that to. It's really interesting to find out things like this from other countries. Thanks ;)
@GardenGerty (169585)
• United States
20 Jan 11
It is really good that the other neighbors confirm your complaints, because you would not want it to be a case where one complaint can get people thrown out because of other malice. I hope you guys can get this neighbor "trained" so that you do not face the prospect of another new tenant there. I cannot imagine, though. If someone told me that they could hear what was going on at my house I would be soooo embarrassed and I would make sure it did not happen again. Nope, you would not have to call the housing authority on me, not at all.
@Janey1966 (24170)
• Carlisle, England
20 Jan 11
Yes, I'd be the same as you my friend! I'd be mortified if someone contacted me complaining about noise and it would definitely work, believe me!
In this instance, it's good that we don't have to involve Environmental Health. They would send out a form and ask me to fill it in whenever noise becomes a problem..a log in effect. The fact that the neighbour could be evicted during the next 28 days is interesting as I never knew that about Impact Housing. Even better is the fact that the neighbour isn't told. If she was, as soon as the 28 days was up, back would come the noise. I'm not sure if it applies to Impact Housing only but it is a good system, in my opinion, and protects the neighbours from unruly tenants.
Someone quieter will be placed in there if the neighbour persists in annoying people. I will keep you posted on developments!
@BarBaraPrz (51838)
• St. Catharines, Ontario
20 Jan 11
Sounds like progress is being made.
Let's hope she stays quiet after the initial period is over.
@Janey1966 (24170)
• Carlisle, England
20 Jan 11
Yes, let's hope so. She's asked for a doorbell to be fitted, which is a start as whenever people come round they bang REALLY HARD on the front window to attract the tenant's attention. She doesn't always hear them as she is in a room at the back. A doorbell would solve this problem and stop me from jumping out of my skin whenever anyone calls round to her house lol.

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@Janey1966 (24170)
• Carlisle, England
20 Jan 11
As John said, we don't expect her not to make any noise at all. It's impossible to live like a Nun in these houses due to the thin walls, we know that. However, the fact that both sets of her neighbours have complained about her, speaks volumes really, doesn't it?
I'm now awaiting a response from the Council regarding rubbish in the alleyway..and yes, I AM a "Serial Moaner" lol.









